Category: Emergency veterinarian service

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1. GENERAL INFORMATION:
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Company Name:  Medivet Finchley

Address:  20 Falkland Ave

City:   London

State/Region:  England

Postal Code:  N3 1QR

Country:  GB

Website URL:  https://www.medivet.co.uk/vet-practices/finchley/?utm_source=google&utm_medium=organic&utm_campaign=Google_LPM_Finchley

Phone:  020 8346 0217

Owner  First Name: 

Owner Last Name: 

Year Started:

Employees: 

Revenue Estimate: 

Email:  finchley@medivet.co.uk

Website Type:  Unknown

Blog:  didn't find

Blog URL: 

 

2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form:  found

How Fast Does This Their Website Load up

Desktop Site Load Time:  1.0

Mobile Site Load Time:  0.8

SSL Verified:  SSL verified

 

3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage:  didn't find

Microformatscitation:  didn't find

Click To Call on page: found

Facebook Connection:  Yes

Google+ Connection:  No

Pinterest Connection:  No

YouTube Connection:  Yes

Twitter Connection:  Yes

Instagram Connection:  Yes

Mobile Responsive:  found

Mobile Optimized Site:  found

Chatbot:  not using a chatbot

Citations:  20

Keyword:  Veterinary Services Barnet, London

Ranking On The 1st Page:  didn't find

Ranking On The Map:  didn't find

1st Category:  Veterinarian

Categories:  Veterinarian,Emergency veterinarian service

Google+ URL:   https://www.google.com/maps/place/Medivet+Finchley/data=!3m1!4b1!4m2!3m1!1s0x0:0x6cfd291d3b1e93b8

Owner Verified:  Yes

 

4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #:  36

Google+ Score:  4.7

Google My Business Videos:  0

Top Maps Company:  Wood Street Veterinary Hospital

List of Competitors:  Goddard Veterinary Group Wanstead Veterinary Hospital | Waggin' Tails Chelsea Veterinary Clinic | Vets4Pets Beckton | Broadway Veterinary Clinic | zxcv | Village Vet Brackenbury | Goddard Veterinary Group Fulham

Google Bad Reviews #:  2

Google Reviewer 1, Name (Bad Review):  Dagmara Powell

Google Bad Review 1:  This branch provides very poor service. Constantly changing staff, rude, uncaring nurses. They've cancelled my cats' vaccination boosters last month at short notice. I've been waiting for over two days for fleaing treatment to be dispensed. It's not easy yo deal with them. Poor, poor service. Already complained to the H/O once and I'm surely going to do it again. This branch can't manage the demand, simple requests and their time well when compared to the other branches. Needs a change in management, someone with more experience and care.

Google Reviewer 2, Name (Bad Review):  I Huss

Google Bad Review (2):  Be very careful bringing your pet here.

It can be a very emotional and vulnerable time, when your pet is showing signs of illness. During this time it is only fair to expect a vet to provide high quality, ethical care as well as reassurance that they know what they're doing.

Sadly this was not the case at Medivet Finchley/Hendon in our experience.

Our story begins when we brought our cat here for a checkup, he was given his immunisation jabs and we were told he was very fit and healthy. Great! we thought until about 1-2 weeks later, where he started to display a concerning change in behaviour- facing the wall, not cleaning himself as thoroughly, complete loss in appetite and not being as lively as he was normally.

After about a week of this, we decided to call Medivet Finchley for advice, where we were strongly advised to bring him in for a check. I did follow this advice and on bringing him in, the vet displayed concern that since his checkup, he lost a lot of weight and mentioned that he had a possible diagnosis of FIV. We were told he needed admittance and monitoring/further tests. Here we were asked about our insurance and the details were passed on. Our initial quote was £1000 for the tests.

The next day, we were contacted by the vet, who mentioned that she had good news and bad news. The good news being that she found out what was wrong with our cat (an intestinal blockage) and the bad news was that the only option to save him would be surgery. She was insistent that urgent surgery was the only way to save him, giving us little time to think it over and there was little explanation of the operation itself or of the risks involved. I was told that the price of treatment would be around £3000, without clarification that this may be in addition to the initial quote given for the tests. Fearing a life and death situation as it was portrayed to me, I gave the go ahead for surgery without being given time to think it over.

The surgery was carried out and after a telephone conversation post- surgery, the vet confirmed that no intestinal blockage was found and that they were waiting for some further test results to confirm a diagnosis, a complete change in the certainty that was portrayed prior to having the surgery. Instead, she took some biopsies (tissue samples) and sent them over to a lab for testing.

A couple of days passed (with our cat in recovery so still with Medivet) waiting for the test results and on discussion she mentioned that another possible diagnosis could be depression, as we had recently lost our older cat (at around 15 years). We agreed to collect our cat from them at this point and the test results still hadn't come.

After about a week or two at home, our cat thankfully recovered and is now back to his normal self. We were still not given a clear diagnosis after the test results.

The whole bill amounted to just under £5000 for only tests and a misinformed surgery (as well as the hospitalisation related to this). Overall an appalling standard of care!

Fortunately we were insured (although that only covered about half the cost) otherwise it would have been difficult to pay it all off!
It makes me question if we were not insured, would they have done all these tests, were they even necessary?
Would we have been better just keeping our cat at home?

This whole ordeal has made me very reluctant to bring my cat into a vet again. Well, I certainly will not be bringing him here again!

Google Good Reviews #:  30

Google Reviewer Name (Good Review):  Ted Dougherty

Google Good Review:  The staff went above and beyond for me and my pets. They were incredibly welcoming and truly helpful. I highly recommend them to anyone who wants great veterinary care for your beloved pets.

Reviews last 30 Days:  0

Bad Review Percentage:  6%

Bad Reviews Top 10:  1

IP Bad Reviews #:  0

IP Bad Reviews: 

YP Reviews #:  0

YP Bad Reviews #:  0

YP Bad Reviews: 

Keywords In Homepage:  0

Website Backlinks:  0

Website Title:  Medivet Finchley | Finchley Vet | Vet UK

Keyword In Title:   did not find

City In Title:  did not find

Keyword Location:  Veterinary Services Barnet, London

Monthly Search Volume:  0

PPC Adwords Daily Budget($):  0.67

PPC Adwords Monthly Budget($): 20

Google Analytics:  found

Google Tag Manager:  found

FB Retargeting Pixel:  found

Display Ad Retargeting:  didn't find

 

5. DEALS AND SPECIAL OFFERS
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Groupon Offer: 

Groupon Offer Title: 

Groupon Purchases: 

Groupon Offer Expiration: 

 

6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL:  https://twitter.com/Medivet_UK

Twitter ID:  @Medivet_UK

Twitter Tweets #:  6537

Twitter Followers #:  3189

Twitter Likes #:  0

Facebook Page URL:  https://www.facebook.com/Medivet.UK

FB Likes #:  13115

FB Followers #:  13957

FB Posts In Last 30 Days:  0

FB Last Posted Days Ago: 

FB Last Post Date: 

FB Last Post Text: 

FB Last Post Image: 

FB Desktop Cover URL:  https://scontent.flhr2-3.fna.fbcdn.net/v/t39.30808-6/278331855_5007431835960407_779988896184808193_n.jpg?_nc_cat=106&ccb=1-7&_nc_sid=e3f864&_nc_ohc=wn7UmtYDLzQAX-LtOMJ&_nc_ht=scontent.flhr2-3.fna&oh=00_AT-IytZDL1o7Aej2EgSYiPD2SzkzcZCLZ0kg4t-s4vYfcw&oe=62DDB64D

SOCIAL MEDIA ACCOUNT COVER

Google+ Cover URL:  https://streetviewpixels-pa.googleapis.com/v1/thumbnail?panoid=Q1bA92hoIKTLEIrnoMafkg&cb_client=search.gws-prod.gps&w=374&h=75&yaw=38.11534&pitch=0&thumbfov=100

Youtube Cover URL:  did not find

Twitter Cover URL:  https://pbs.twimg.com/profile_banners/455022467/1650962128/1500×500

YouTube URL:  https://www.youtube.com/channel/UC3iIv6b7SoCltYRQLEVCLpg

YouTube Subscribers: 

YouTube Views:  0

YouTube Videos:  0

YouTube Video Search:  found

Google Video Search:  didn't find

Instagram URL:  https://www.instagram.com/medivet_uk/

Posts #:  6920

Instagram Followers #:  1228

Instagram ID:  @medivet_uk

Pinterest URL: 

Pinterest Followers #:  0

Boards #:  0

Pins #:  0

 

Disclaimer.

The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.