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1. GENERAL INFORMATION:
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Company Name: Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel
Address: 1 Silvertown Way
City: London
State/Region: England
Postal Code: E16 1EA
Country: GB
Website URL: https://www.ihg.com/holidayinnexpress/hotels/gb/en/london/lonsi/hoteldetail?cm_mmc=GoogleMaps-_-EX-_-GB-_-LONSI
Phone: 020 7540 4040
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email:
Website Type: Unknown
Blog: didn't find
Blog URL:
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: didn't find
How Fast Does This Their Website Load up
Desktop Site Load Time: 1.0
Mobile Site Load Time: 0.2
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: didn't find
Facebook Connection: No
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: No
Twitter Connection: No
Instagram Connection: No
Mobile Responsive: didn't find
Mobile Optimized Site: didn't find
Chatbot: not using a chatbot
Citations: 9
Keyword: Bed and Breakfast Greenwich, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Hotel
Categories: Hotel,Conference Centre,Wedding venue
Google+ URL: https://www.google.com/maps/place/Holiday+Inn+Express+London-Royal+Docks%2C+Docklands%2C+an+IHG+Hotel/data=!3m1!4b1!4m2!3m1!1s0x0:0xbd2b287c1978f16c
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 1278
Google+ Score: 3.9
Google My Business Videos: 2
Top Maps Company: Innkeeper's Collection London, Greenwich
List of Competitors: Gilwell Park | Vilenza hotel | hub by Premier Inn London Spitalfields, Brick Lane hotel | Makedonia Hotel | Best Base | The Lord Stanley | TRIBE Canary Wharf
Google Good Reviews #: 442
Google Reviewer Name (Good Review): FairPlay Pokémon (Ruimar)
Google Good Review: (Translated by Google) Excellent service and accommodation, (Original) Excelente atendimento e acomodações,
Google Bad Reviews #: 371
Google Reviewer Name (Bad Review): Natalie O'Beirnes
Google Bad Review: Absolute Nightmare!!
I went to stay in the Holiday inn Express – Royal Docks on 4th March for 1 night. it's location was good and the rooms were okay, however what is an absolute disgrace is that they have taken pre-authorisation from my bank 3 TIMES… which means £777 instead of the £259 it should have been!
This means that I cannot pay MY bills until the funds are released. My Bank offered to release the funds immediately if they could get a simple fax from Holiday inn Express's bank stating they are only taking £259 but they wont do it.
I now have £518 OF MY MONEY that I cannot access because of system errors their end.
I am absolutely disgusted that no one in the company is able to make a simple request to help me get MY MONEY back.
I have messaged the General Manager – Martin Howard, with no reply. I have dealt with the reservations manager who cannot help and I still cannot access MY MONEY!!!!!!!!!!!!!
I said I would hold back from leaving negative reviews if my issue was resolved, but since it appears no one cares enough about their customers to fix the issue I would urge you to consider trying elsewhere as you could find yourself in the same situation with money being held in your account and no one willing to arrange for 1 really simple fax to be sent from their bank to resolve this.
Absolutely appalling customer service. I will NEVER us Holiday Inn Express again.
Reviews last 30 Days: 14
Bad Review Percentage: 29%
Bad Reviews Top 10: 1
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 0
Website Backlinks: 0
Website Title:
Keyword In Title: did not find
City In Title: did not find
Keyword Location: Bed and Breakfast Greenwich, London
Monthly Search Volume: 260
PPC Adwords Daily Budget($): 0
PPC Adwords Monthly Budget($): 0
Google Analytics: found
Google Tag Manager: found
FB Retargeting Pixel: did not find
Display Ad Retargeting: found Google
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
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6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL:
Twitter ID:
Twitter Tweets #: 0
Twitter Followers #: 0
Twitter Likes #: 0
Facebook Page URL:
FB Likes #: 0
FB Followers #: 0
FB Posts In Last 30 Days:
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FB Desktop Cover URL: did not find
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipOKsDjOGSkLW5mGOR0t2BsYP8IMW6rFVhmujZko=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: did not find
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YouTube Subscribers: 0
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
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Pinterest Followers #: 0
Boards #: 0
Pins #: 0
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.