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1. GENERAL INFORMATION:
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Company Name: True Bearing Chartered Financial Planners
Address: Assurance House Chorley Business & Technology Centre
City: Euxton
State/Region: Chorley
Postal Code: PR7 6TE
Country: GB
Website URL: https://www.truebearing.co.uk/
Phone: 01257 260011
Owner First Name:
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Year Started:
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Revenue Estimate:
Email: contactus@truebearing.co.uk
Website Type: concrete5 – 8.5.4
Blog: found
Blog URL: https://www.truebearing.co.uk/news/georges-blog
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: found
How Fast Does This Their Website Load up
Desktop Site Load Time: 2
Mobile Site Load Time: 1.5
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: found
Microformatscitation: didn't find
Click To Call on page: found
Facebook Connection: Yes
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: No
Twitter Connection: Yes
Instagram Connection: No
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 20
Keyword: financial planner Barking and Dagenham, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Financial Advisor
Categories: Financial Advisor,Legal services
Google+ URL: https://www.google.com/maps/place/True+Bearing+Chartered+Financial+Planners/data=!3m1!4b1!4m2!3m1!1s0x0:0x56f11b738875a085
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 35
Google+ Score: 4.7
Google My Business Videos: 1
Top Maps Company: Lesharo's limited
List of Competitors:
Google Bad Reviews #: 3
Google Reviewer 1, Name (Bad Review): Anna Powell-Smith
Google Bad Review 1: Invested a large percentage of my pensioner mother's portfolio into a recycling fund which collapsed (New Earth Solutions Recycling Facilities).
She had asked for a low-risk portfolio, so putting a large chunk of the total into a single risky venture was totally inappropriate, as anyone with even a basic knowledge of investing would understand.
Thankfully, in 2018, the Financial Ombudsman agreed that True Bearing had advised badly, and after an appeal process lasting months, we were able to get the money returned.
However, True Bearing rejected her initial complaint and fought every step of the Ombudsman process, making the process was more stressful than it should have been.
Also, I wonder how many other pensioners were badly advised in the same way, and either didn't know or weren't able to go to the Ombudsman.
For these reasons, I would avoid this company.
UPDATE (next day): True Bearing emailed me a few hours after after I posted this review. They were much slower to reply to a complaint!
The points here are accurate, though I've corrected a couple of minor details (e.g. our complaint was upheld by the Ombudsman, not the FCA).
The staff who wrongly rejected the complaint in 2018 are still in place, and I have no confidence anything has changed. It is sad that other clients probably lost their money permanently.
I would still avoid this company.
Google Reviewer 2, Name (Bad Review): Kenneth Hall
Google Bad Review (2): They were supposed to have sent me details in the post after being recommended to use True Bearings in dealing with my future pension claims. Twice we have spoken over the phone about this and now over two weeks since the first initial contact. I was told it would arrive by today and nothing received. I have no evidence they have sent or dealing with me on my pension only by a couple of phone calls but very disappointed in this firm after initially reading about the good reviews. If they have no interest in me with dealing with my pensions and I was thinking they they could deal with others areas of my property and finances. I am not use to this being treated in this way so reason for poor feedback. After being told a few days ago the forms etc would be sent to me nothing has arrived. Now it is over two weeks since the initial contact after a recommendation and the the positive feedbacks so far I feel very negative about this firm.
Google Good Reviews #: 32
Google Reviewer Name (Good Review): Dave Tinsley
Google Good Review: Very happy with the 5* star service and excellent reults.
Reviews last 30 Days: 2
Bad Review Percentage: 9%
Bad Reviews Top 10: 1
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 12
Website Backlinks: 0
Website Title: True Bearing – Chartered Financial Planners, Lancashire & Chorley
Keyword In Title: did not find
City In Title: did not find
Keyword Location: financial planner Barking and Dagenham, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 0
PPC Adwords Monthly Budget($): 0
Google Analytics: found
Google Tag Manager: found
FB Retargeting Pixel: didn't find
Display Ad Retargeting: didn't find
5. DEALS AND SPECIAL OFFERS
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6. SOCIAL MEDIA ENGAGEMENT
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Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently UpToDate and cannot be held responsible for any decisions made by the viewer on account of the information on this page.