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1. GENERAL INFORMATION:
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Company Name: Plumstead Dental Surgery
Address: 08-14 Herbert Rd
City: London
State/Region: England
Postal Code: SE18 3SH
Country: GB
Website URL: http://www.plumstead-pds-health.co.uk/
Phone: 020 3627 3060
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email: plumstead@pds-health.co.uk
Website Type: WordPress 5.5.10
Blog: didn't find
Blog URL:
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: didn't find
How Fast Does This Their Website Load up
Desktop Site Load Time: 2.2
Mobile Site Load Time: 1.3
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: found
Facebook Connection: Yes
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: No
Twitter Connection: Yes
Instagram Connection: No
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 0
Keyword: Cosmetic Procedures Greenwich, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Dental clinic
Categories: Dental clinic,Cosmetic dentist,Pediatric dentist
Google+ URL: https://www.google.com/maps/place/Plumstead+Dental+Surgery/data=!3m1!4b1!4m2!3m1!1s0x0:0x591f7ac538ed03
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 53
Google+ Score: 3.1
Google My Business Videos: 0
Top Maps Company: Nova Aesthetic Clinic
List of Competitors: Slade Dental Practice & Implant Centre | ARK Dental Practice | Pitshanger Dental Care | The Ealing Dental Practice | Orchid Dental Care | Abbey Dental Whitechapel | Odontica Dental Clinic
Google Good Reviews #: 25
Google Reviewer Name (Good Review): Benjamin Slatter
Google Good Review: I went here with a friend that had an Appointment. A well organised practice with polite and friendly staff. My friend was very satisfied with his treatment.
Google Bad Reviews #: 27
Google Reviewer Name (Bad Review): Sally Dixey
Google Bad Review: I am an anxious dentist patient. I can't explain why but I am off the scale nervous and anxious. I went for an emergency appointment for what I thought was a filling. After a computer glitch was dealt with the dentist updated my medical details (this is an important detail), she then proceeded to be extremely condescending and brash despite my records showing I was an anxious patient. I then began to cry to which she exclaimed “are you crying?” she then patronised me further by using what I can only imagine is the voice and tone she uses for 3 year old patients though tinged with passive aggression.
To cut a long story short it wasn't a simple filling, I needed urgent surgery on a complicated wisdom tooth. I needed a referral to Guy's for a CT scan and surgery.
The dentist continued to informing me she had 3 degrees so I shouldn't be so worried and she would do my referral asap.
The pain I was experiencing started to increase over the course of the wk so I decided to call the surgery for a status update on the referral. Reception informed me she wasn't in the surgery that day but she would see if she could call me. 1 message was left on my phone by the dentist asking me to pop in after the bank holiday wkend so she could take a look (no mention of medical details -important detail).
I called back after the bank holiday wkend as I was aware the dentist couldn't really do anything for me so the appointment was not needed but could I have an update on the status of the referral.
I was then connected to the dentist who revealed she hadn't done the referral to Guy's and that she couldn't until I gave her my medical details…….(remember the original appointment…. the computer glitch and then her taking down my medical details!?!?). I was a bit gobsmacked it hadn't been done and began to get anxious and tearful (remember she told me this was urgent surgery she hadn't bothered to process).
She then started going on about it taking 7-8 months and over the course of her explanation said 6-8wks. I asked what she meant by saying months and wks to which she told me she hadn't said that at all and that I should stop raising my voice also implying I was lying especially as she claimed she couldn't process the referral as she didn't have medical details (remember she asked me after the computer glitch! My voice was trying to hold back tears and the shake in my vocal cords while being on loud speaker in my car. Not shouting or aggressive but scared and choking back tears!). The emergency appointment I had was so vivid in my memory due to the distress and news of needing surgery there is no chance the “missing” medical details is a fabricated story. So very disappointed by this dentist's manner and patient care.
I am, needless to say, joining a new dentist surgery. The lesson I have taken away from this is no matter how many degrees you have under your belt, they mean squat if your social skills are rock bottom.
Reviews last 30 Days: 0
Bad Review Percentage: 51%
Bad Reviews Top 10: 8
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 0
Website Backlinks: 0
Website Title: Dentist Plumstead | Private Dental Practice SE18 | Dental Surgery
Keyword In Title: did not find
City In Title: did not find
Keyword Location: Cosmetic Procedures Greenwich, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 0
PPC Adwords Monthly Budget($): 0
Google Analytics: found
Google Tag Manager: found
FB Retargeting Pixel: found
Display Ad Retargeting: didn't find
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
Groupon Offer Title:
Groupon Purchases:
Groupon Offer Expiration:
6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL: https://twitter.com/PlumsteadDental
Twitter ID: @PlumsteadDental
Twitter Tweets #: 110
Twitter Followers #: 115
Twitter Likes #: 0
Facebook Page URL: https://www.facebook.com/Plumstead-Dental-Surgery-405303029522774
FB Likes #: 196
FB Followers #: 0
FB Posts In Last 30 Days: 0
FB Last Posted Days Ago: 1589
FB Last Post Date: May 16, 2018
FB Last Post Text:
FB Last Post Image:
FB Desktop Cover URL: did not find
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipNSYQ588fBQqOx1oJD3Tvb7_ZtIM-fOt0BP3jOY=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: https://pbs.twimg.com/profile_images/2610300030/86i4cs1g36as5mh5nvdv_400x400.jpeg
YouTube URL:
YouTube Subscribers: 0
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
Instagram URL:
Posts #:
Instagram Followers #:
Instagram ID:
Pinterest URL:
Pinterest Followers #: 0
Boards #: 0
Pins #: 0
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.