Plumstead Dental Surgery London England SE18 3SH Dental clinic

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1. GENERAL INFORMATION:
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Company Name: Plumstead Dental Surgery

Address: 08-14 Herbert Rd

City: London

State/Region: England

Postal Code: SE18 3SH

Country: GB

Website URL: http://www.plumstead-pds-health.co.uk/

Phone: 020 3627 3060

Owner First Name:

Owner Last Name:

Year Started:

Employees:

Revenue Estimate:

Email: plumstead@pds-health.co.uk

Website Type: WordPress 5.5.9

Blog: didn't find

Blog URL:

2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: didn't find

How Fast Does This Their Website Load up

Desktop Site Load Time: 3.4

Mobile Site Load Time: 1.6

SSL Verified: SSL verified

3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find

Microformatscitation: didn't find

Click To Call on page: found

Facebook Connection: Yes

Google+ Connection: No

Pinterest Connection: No

YouTube Connection: No

Twitter Connection: Yes

Instagram Connection: No

Mobile Responsive: found

Mobile Optimized Site: found

Chatbot: not using a chatbot

Citations: 0

Keyword: Cosmetic Surgery Bexley, London

Ranking On The 1st Page: didn't find

Ranking On The Map: didn't find

1st Category: Dental clinic

Categories: Dental clinic,Cosmetic dentist,Pediatric dentist

Google+ URL: https://www.google.com/maps/place/Plumstead+Dental+Surgery/data=!3m1!4b1!4m2!3m1!1s0x0:0x591f7ac538ed03

Owner Verified: Yes

4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 55

Google+ Score: 3.0

Google My Business Videos: 0

Top Maps Company: Atlantis Facial Aesthetics

Google Bad Reviews #: 29

Google Reviewer 1, Name (Bad Review): Sally Dixey

Google Bad Review 1: I am an anxious dentist patient. I can't explain why but I am off the scale nervous and anxious. I went for an emergency appointment for what I thought was a filling. After a computer glitch was dealt with the dentist updated my medical details (this is an important detail), she then proceeded to be extremely condescending and brash despite my records showing I was an anxious patient. I then began to cry to which she exclaimed “are you crying?” she then patronised me further by using what I can only imagine is the voice and tone she uses for 3 year old patients though tinged with passive aggression.
To cut a long story short it wasn't a simple filling, I needed urgent surgery on a complicated wisdom tooth. I needed a referral to Guy's for a CT scan and surgery.
The dentist continued to informing me she had 3 degrees so I shouldn't be so worried and she would do my referral asap.
The pain I was experiencing started to increase over the course of the wk so I decided to call the surgery for a status update on the referral. Reception informed me she wasn't in the surgery that day but she would see if she could call me. 1 message was left on my phone by the dentist asking me to pop in after the bank holiday wkend so she could take a look (no mention of medical details -important detail).
I called back after the bank holiday wkend as I was aware the dentist couldn't really do anything for me so the appointment was not needed but could I have an update on the status of the referral.
I was then connected to the dentist who revealed she hadn't done the referral to Guy's and that she couldn't until I gave her my medical details…….(remember the original appointment…. the computer glitch and then her taking down my medical details!?!?). I was a bit gobsmacked it hadn't been done and began to get anxious and tearful (remember she told me this was urgent surgery she hadn't bothered to process).
She then started going on about it taking 7-8 months and over the course of her explanation said 6-8wks. I asked what she meant by saying months and wks to which she told me she hadn't said that at all and that I should stop raising my voice also implying I was lying especially as she claimed she couldn't process the referral as she didn't have medical details (remember she asked me after the computer glitch! My voice was trying to hold back tears and the shake in my vocal cords while being on loud speaker in my car. Not shouting or aggressive but scared and choking back tears!). The emergency appointment I had was so vivid in my memory due to the distress and news of needing surgery there is no chance the “missing” medical details is a fabricated story. So very disappointed by this dentist's manner and patient care.
I am, needless to say, joining a new dentist surgery. The lesson I have taken away from this is no matter how many degrees you have under your belt, they mean squat if your social skills are rock bottom.

Google Reviewer 2, Name (Bad Review): Martyn Pendergast

Google Bad Review (2): Very poor communications during the lockdown. The only advice I can get it to ring back next week!

Google Good Reviews #: 25

Google Reviewer Name (Good Review): Benjamin Slatter

Google Good Review: I went here with a friend that had an Appointment. A well organised practice with polite and friendly staff. My friend was very satisfied with his treatment.

Reviews last 30 Days: 0

Bad Review Percentage: 53%

Bad Reviews Top 10: 8

IP Bad Reviews #: 0

IP Bad Reviews:

YP Reviews #: 0

YP Bad Reviews #: 0

YP Bad Reviews:

Keywords In Homepage: 0

Website Backlinks: 0

Website Title: Dentist Plumstead | Private Dental Practice SE18 | Dental Surgery

Keyword In Title: did not find

City In Title: did not find

Keyword Location: Cosmetic Surgery Bexley, London

Monthly Search Volume: 0

PPC Adwords Daily Budget($): 0

PPC Adwords Monthly Budget($): 0

Google Analytics: found

Google Tag Manager: found

FB Retargeting Pixel: found

Display Ad Retargeting: didn't find

5. DEALS AND SPECIAL OFFERS
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Groupon Offer:

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6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL: https://twitter.com/PlumsteadDental

Twitter ID: @PlumsteadDental

Twitter Tweets #: 110

Twitter Followers #: 115

Twitter Likes #: 0

Facebook Page URL: https://www.facebook.com/Plumstead-Dental-Surgery-405303029522774

FB Likes #: 193

FB Followers #: 208

FB Posts In Last 30 Days: 0

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FB Desktop Cover URL: https://scontent-lhr8-1.xx.fbcdn.net/v/t1.18169-9/14199636_1075932492459821_4649574145841839129_n.jpg?_nc_cat=100&ccb=1-7&_nc_sid=19026a&_nc_ohc=TgwHl0lrHzcAX9TD110&_nc_ht=scontent-lhr8-1.xx&oh=00_AT9j1COCaB-KNizX0AVFWRi4fnhDdmN6hU4TjvE7wCXwBw&oe=6322259D

SOCIAL MEDIA ACCOUNT COVER

Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipNSYQ588fBQqOx1oJD3Tvb7_ZtIM-fOt0BP3jOY=w374-h615-k-no

Youtube Cover URL: did not find

Twitter Cover URL: https://pbs.twimg.com/profile_images/2610300030/86i4cs1g36as5mh5nvdv_400x400.jpeg

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YouTube Subscribers: 0

YouTube Views: 0

YouTube Videos: 0

YouTube Video Search: found

Google Video Search: didn't find

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Pinterest Followers #: 0

Boards #: 0

Pins #: 0

Disclaimer.

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