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1. GENERAL INFORMATION:
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Company Name: Samaritans
Address: 11 Walm Ln
City: London
State/Region: England
Postal Code: NW2 5SJ
Country: GB
Website URL: https://www.samaritans.org/branches/brent-samaritans/brent-samaritans-charity-shop
Phone: 020 8830 0034
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email:
Website Type: Unknown
Blog: didn't find
Blog URL:
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: found
How Fast Does This Their Website Load up
Desktop Site Load Time: 2.5
Mobile Site Load Time: 1.4
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: found
Facebook Connection: Yes
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: Yes
Twitter Connection: Yes
Instagram Connection: Yes
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 21
Keyword: charity shops Brent, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Charity shop
Categories: Charity shop
Google+ URL: https://www.google.com/maps/place/Samaritans/data=!3m1!4b1!4m2!3m1!1s0x0:0xb7db98af0de3fa85
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 11
Google+ Score: 3.8
Google My Business Videos: 0
Top Maps Company: St Luke's Hospice Charity Shop
List of Competitors: Boutique by Shelter (St. Johns Wood) | British Red Cross shop, Lewisham | St Christopher's Hospice Charity Shop – Penge | Kilburn PDSA Charity Shop | St Luke's Hospice Charity Shop | RSPCA Charity Shop | Hotric Charity Shop
Google Bad Reviews #: 3
Google Reviewer 1, Name (Bad Review): Chloe Neizer
Google Bad Review 1: Employees are trained thieves.
I bought a dress at this branch of Samaritans, and upon returning home I discovered my purse and phone were nowhere to be seen. Retracing my steps to the store, I told the woman at the counter, who'll be referred to as The Very Short Woman, that I had misplaced my belongings, the Manager, Michael, had overheard this and offered to view the CCTV footage which I accepted.
Viewing the CCTV footage unmasked the thief as The Very Short Woman who had served me in the shop. Michael, the Manager, began to become aggressive towards myself once he discovered his employee was at fault. I then politely asked him to contact the police, he then swung the door open, ushered me out, saying “Get the **** out of my shop.” I refused as I was waiting the for the police and Michael proceeded to say “How ****ing long will they be” and “You're so ****ing annoying.” meanwhile another colleague, who will be referred to as The Hefty Lady, was also hostile towards myself also telling me to get out of the shop. Again I had refused, waiting for the arrival of the police.
By the time two police officers had arrived, The Hefty Lady had left the store while Michael's condescending attitude had vanished. Once they police had confirmed The Very Short Woman as the perpetrator, she denied the allegations saying she didn't see nor handle the purse.
This probed police to search the store, finding nothing. The police then viewed CCTV footage of the back office, restricted to employees only. This further incriminated The Very Short Woman as it showed her placing the purse in a bag and walking out of shot of the camera. Once retrieving the bag seen in the footage, it did not contain the purse, implying that The Very Short Woman had moved the purse offsite. This had prompted the police to search the back alley behind the store, and as if it was a miracle, it was there, ready to be looted.
Every member of staff in the store had been condescending, rude and unprofessional to myself, even after my belongings had been acquired, saying, “You shouldn't of left it here in the first place”.
As someone who aims to support charities in need, I find it unacceptable that employees would not only treat customers this way, but also go against their own morale.
Google Reviewer 2, Name (Bad Review): Andrea Gonzalez
Google Bad Review (2): One star even that is too much for the miserable rude volunteer that works here.. long dark hair with eyeliner like shes had it on all week.. I've been in here twice now and shes been equally as rude each time I go in there… next time I go in if she is rude I will tell her so no matter how packed the shop is… to the tall man who works there thank you for helping with my simple enquiry that hag bag couldn't be bothered to help me with let alone look at my face when I talk to her
Google Good Reviews #: 7
Google Reviewer Name (Good Review): mandana mehranpour
Google Good Review: Donated quality cloths that I didnt wear much here. It was very easy process. I like the charity and its aims and objectives. It helps that its so close to my house too!
Reviews last 30 Days: 0
Bad Review Percentage: 27%
Bad Reviews Top 10: 3
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 0
Website Backlinks: 0
Website Title: Brent Samaritans
Keyword In Title: did not find
City In Title: found
Keyword Location: charity shops Brent, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 984.9
PPC Adwords Monthly Budget($): 29547
Google Analytics: found
Google Tag Manager: found
FB Retargeting Pixel: found
Display Ad Retargeting: found Google
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
Groupon Offer Title:
Groupon Purchases:
Groupon Offer Expiration:
6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL: https://twitter.com/samaritans
Twitter ID: @samaritans
Twitter Tweets #: 46009
Twitter Followers #: 169258
Twitter Likes #: 0
Facebook Page URL: https://www.facebook.com/samaritanscharity
FB Likes #: 0
FB Followers #: 0
FB Posts In Last 30 Days: 0
FB Last Posted Days Ago:
FB Last Post Date:
FB Last Post Text:
FB Last Post Image:
FB Desktop Cover URL: did not find
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipNJ5tK-WWF03f_t7Yagt1Az-KxTcARAvrojce7m=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: https://pbs.twimg.com/profile_banners/404248209/1638372866/1500×500
YouTube URL: https://www.youtube.com/user/samaritans
YouTube Subscribers:
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
Instagram URL:
Posts #:
Instagram Followers #:
Instagram ID:
Pinterest URL:
Pinterest Followers #: 0
Boards #: 0
Pins #: 0
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.