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1. GENERAL INFORMATION:
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Company Name: Prokil Bournemouth | Damp & Timber Specialists
Address: 290 Holdenhurst Rd
City: Boscombe
State/Region: Bournemouth
Postal Code: BH8 8AY
Country: GB
Website URL: https://www.prokil.co.uk/our-locations/bournemouth/?utm_source=google&utm_medium=referral&utm_campaign=gmb_bournemouth_page
Phone: 01202 515566
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email: office@prokil.co.uk
Website Type: WordPress
Blog: found
Blog URL: https://www.prokil.co.uk/help-advice/news-blogs/
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: found
How Fast Does This Their Website Load up
Desktop Site Load Time: 2.1
Mobile Site Load Time: 1.5
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: found
Facebook Connection: No
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: No
Twitter Connection: No
Instagram Connection: No
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 0
Keyword: Water Damage Restoration Bromley, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Water damage restoration service
Categories: Water damage restoration service,Construction Company,Property maintenance,Property Surveyor
Google+ URL: https://www.google.com/maps/place/Prokil+Bournemouth+%7C+Damp+%26+Timber+Specialists/data=!3m1!4b1!4m2!3m1!1s0x0:0x4085b47857ea62b4
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 14
Google+ Score: 3.6
Google My Business Videos: 0
Top Maps Company: Protective Preservations
List of Competitors:
Google Bad Reviews #: 5
Google Reviewer 1, Name (Bad Review): Martin Spencer
Google Bad Review 1: Filled in their online forms with my details and to say what problem I needed rectifying but heard nothing back. It's only a small job so I'm guessing they weren't interested
Google Reviewer 2, Name (Bad Review): Mark Mandy
Google Bad Review (2): Would never use them again or recommend them.
Good points: Person who arrived to treat the woodworm in my house was friendly and polite.
Bad points
1. All their quoted figures exclude VAT so you have to remember to add that on (not a biggie but not very helpful for non vat registered people)
2. They showed up to do the treatment but were unable to carry it out as I had not lifted the floorboards in the room they were treating (this was mentioned within the 5 page recommendation report but had not been made obvious to me by the inspector) – I had been verbally told I would need to lift the carpets, nothing more.
3. I then had to ask them to provide a quote to lift the floorboards as well (as I did not have the time or tools to do so) and I feel they should have offered this service at the beginning.
4. I got quoted an extra £110 + VAT to lift and replace the floorboards (on top of the £170 + VAT to treat the room). When I queried the level of price for this work I was told it was ‘very labour intensive'.
5. On the day when I spoke to the person carrying out the treatment and asked how long it would take to do it all, I was told that it would probably be about 1 hour. So in my books I am feeling rather ripped off!
6. I phoned up to pay my bill shortly after receiving their invoice only to be told that they do not accept credit card payment. Life then got a bit busy with Christmas and travelling and I forgot to log onto my internet banking to make the payment.
7. I was then chased up by the credit controller after a few weeks (rightfully so) and explained the fact that I had tried to make payment by card, had been refused and had then forgotten but that I would do it today. After making it clear that I would make payment immediately, this credit controller still found it necessary to have a go at me rather than just saying: ‘thank you'.
In my eyes, this company is a complete rip off and their staff have obviously not been trained on how to chase debts politely and deal with people in a human like manner.
Google Good Reviews #: 9
Google Reviewer Name (Good Review): Anthony Tilley
Google Good Review: Had big damp problem, Prokil did their job and sorted it out for me. Finally the damp smell has gone. regards anthony southampton
Reviews last 30 Days: 0
Bad Review Percentage: 36%
Bad Reviews Top 10: 5
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 0
Website Backlinks: 0
Website Title: Prokil Bournemouth: Damp & Timber Treatment Specialists
Keyword In Title: did not find
City In Title: did not find
Keyword Location: Water Damage Restoration Bromley, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 18.6
PPC Adwords Monthly Budget($): 558
Google Analytics: found
Google Tag Manager: found
FB Retargeting Pixel: didn't find
Display Ad Retargeting: found Google
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
Groupon Offer Title:
Groupon Purchases:
Groupon Offer Expiration:
6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL:
Twitter ID:
Twitter Tweets #: 0
Twitter Followers #: 0
Twitter Likes #: 0
Facebook Page URL: https://www.facebook.com/prokilltd
FB Likes #: 0
FB Followers #: 0
FB Posts In Last 30 Days: 0
FB Last Posted Days Ago:
FB Last Post Date:
FB Last Post Text:
FB Last Post Image:
FB Desktop Cover URL: did not find
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipPzeyRH_gOH3U6jOJ3mIruvP74ERdObUUG5XgGk=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: did not find
YouTube URL:
YouTube Subscribers: 0
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
Instagram URL:
Posts #:
Instagram Followers #:
Instagram ID:
Pinterest URL:
Pinterest Followers #: 0
Boards #: 0
Pins #: 0
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.