Poudre beauty boutique Blackheath London SE3 9DJ Beauty Salon

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1. GENERAL INFORMATION:
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Company Name:  Poudre beauty boutique

Address:  149 Lee Rd

City:   Blackheath

State/Region:  London

Postal Code:  SE3 9DJ

Country:  GB

Website URL:  https://kubiti.wordpress.com/nail-trends/?Poudre+beauty+boutique

Phone:  020 8852 3718

Owner  First Name: 

Owner Last Name: 

Year Started:

Employees: 

Revenue Estimate: 

Email:  info@kubiti.com

Website Type:  Site Kit by Google 1.82.0

Blog:  found

Blog URL:  https://kubiti.blog/nail-trends/

 

2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form:  found

How Fast Does This Their Website Load up

Desktop Site Load Time:  0.5

Mobile Site Load Time:  0.3

SSL Verified:  SSL verified

 

3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage:  didn't find

Microformatscitation:  didn't find

Click To Call on page: didn't find

Facebook Connection:  Yes

Google+ Connection:  No

Pinterest Connection:  No

YouTube Connection:  No

Twitter Connection:  Yes

Instagram Connection:  No

Mobile Responsive:  found

Mobile Optimized Site:  found

Chatbot:  not using a chatbot

Citations:  15

Keyword:  Sun Beds Bexley, London

Ranking On The 1st Page:  didn't find

Ranking On The Map:  didn't find

1st Category:  Beauty Salon

Categories:  Beauty Salon

Google+ URL:   https://www.google.com/maps/place/Poudre+beauty+boutique/data=!3m1!4b1!4m2!3m1!1s0x0:0xaef29772b2d61de

Owner Verified:  Yes

 

4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #:  59

Google+ Score:  4.1

Google My Business Videos:  0

Top Maps Company:  VIP tanning bexley

List of Competitors:  Good Looks Hair & Beauty

Google Bad Reviews #:  13

Google Reviewer 1, Name (Bad Review):  Shazia Elahi

Google Bad Review 1:  I was so excited to come here but so badly let down by the shockingly bad customer service and handling of a health & safety issue.

I booked myself in for a 1:30pm wash, cut and blowdry. Super excited I walk and the salon is empty, but looks pristine for a Saturday afternoon. There's no one at the reception, and it appears as though the reception is at the nail bar chatting to her colleague. No worries, they were expecting me. I was immediately greeted by someone who guided me towards the back of the salon and pointed for me to sit down. She was about to wash my hair, she never spoke much. She turned the water on and it was warm, she proceeded to wash my hair with shampoo. At the this point, the water had been turned off and she was massaging my head. Now – she turned the water on and immediately the water was scalding hot! It was so hot I jerked out of my chair and said “hot! hot”… I immediately felt a stinging sensation. She didn't seem to understand what happened and i tried to best communicate, and I was hesitant to put my head under the water again. At this point, I kept asking “is it hot?”… she indicated for me to feel the water with my hand so I could check for myself, and it was quite cold. Not ideal but whatever! She proceeded to wash my hair and shampoo but the stinging sensation wouldn't go away. I couldn't let her finish my hair with a conditioner and tried to communicate what happened and what I feeling… she didn't understand and pretty much stared at me with a blank expression! At no point did she ask “is the temperature OK for you?” as all salons do. She didn't get what I was saying, I was actually a little panicky because the stinging sensation was worsening! I went to tell her colleague who was at the reception, and her response was completely unprofessional! I said “my scalp is stinging! The water was scalding hot” and tried to explain what had happened, I even made it clear that I understood that it was an accident. The receptionist laughed and claimed the water would have had to had been boiled to have left me feeling this way – no question of “are you ok? What happened?”. She pretty much brushed me off. I said to her – “it's not a joke! It stinging quite badly and it's sensitive to touch – do you have a cold compress?!”. The next 40 minutes were so dreadful. Not only do the colleagues barely speak english, but the way they handled the situation so unprofessional it was clear that they had not had proper health and safety training or customer service. No cold compress so they gave me a wet tissue, I sat waiting for a resolution – which they were clearly CLUELESS! The receptionist asked her colleague (who washed my hair) to go to the shops and get something medicinal I suppose for my head. God knows what it was but I refused to put it on – legally they're not allowed to do that as I could have been allergic. When they came to examine my head they prodded away with no concern of the sensitivity which agitated me further. They claimed because they couldn't see anything that surely nothing happened and then asked if I could have been allergic to the shampoo. The supposed manager, and she wasn't manager I suspect, didn't really care either. NO SUPPORT, little english and TERRIBLE health & Safety procedure. They didn't offer me water, they didn't ask me if I was okay, they pretty much left me to it with a tissue on my head. I was so upset. I decided to try and blowdry my hair myself and called myself an uber home, with a stupid wet tissue on my head all the way. Still no call from them to say they're really sorry. The receptionist cheekily wanted to take a picture of my scalp – probably to protect themselves from me suing them! I would not recommend them, they may give you a great cut and nail polish but I would rather be somewhere where the staff are able to communicate clearly in such circumstances. The receptionist was a joke and clearly needs customer service training – do not laugh in the face of a customer when something has gone wrong.

Google Reviewer 2, Name (Bad Review):  Viktorija Ana Beloziorovaite

Google Bad Review (2):  Called to book the manicure. They offered to book me in after the week. Any particular reason why would someone wait for a manicure for a whole week? Their working times are on Sunday but they seems not to be working 😀 Anyway, feeling lost about this place. Lady on the phone could barely speak English.

Google Good Reviews #:  45

Google Reviewer Name (Good Review):  Marina Habarova

Google Good Review:  Snejana is my hairdresser in Poudre. I'm more then 5 years with her. Great master! Poudre boutique is a lovely and comfortable place.

Reviews last 30 Days:  0

Bad Review Percentage:  22%

Bad Reviews Top 10:  4

IP Bad Reviews #:  0

IP Bad Reviews: 

YP Reviews #:  0

YP Bad Reviews #:  0

YP Bad Reviews: 

Keywords In Homepage:  0

Website Backlinks:  0

Website Title:  Nail Design Hot Trends in 2022 – Kubiti

Keyword In Title:   did not find

City In Title:  did not find

Keyword Location:  Sun Beds Bexley, London

Monthly Search Volume:  0

PPC Adwords Daily Budget($):  0

PPC Adwords Monthly Budget($): 0

Google Analytics:  found

Google Tag Manager:  found

FB Retargeting Pixel:  did not find

Display Ad Retargeting:  didn't find

 

5. DEALS AND SPECIAL OFFERS
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Groupon Offer: 

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6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL:  https://kubiti.blog/nail-trends/?share=twitter

Twitter ID: 

Twitter Tweets #:  0

Twitter Followers #:  0

Twitter Likes #:  0

Facebook Page URL:  https://www.facebook.com/kubitibemyguest

FB Likes #:  149

FB Followers #:  161

FB Posts In Last 30 Days:  0

FB Last Posted Days Ago:  71

FB Last Post Date:  June 20, 2022

FB Last Post Text:  Restaurant at 6575 Whittlesey Blvd STE C, Columbus, GA 31909.Family-friendly mainstay doling out Mexican classics including vegetarian & seafood options. What Our Customers Are Saying. LIZ S. Great food and excellent customer service! The restaurant was clean, friendly, and well decorated. Also there are a lot of items to choose from on their menu. I was too hungry to take pictures of my plate, but I will take some the next time I go…. https://kubiti.blog/el-carrizo-restaurant/

FB Last Post Image:  https://external-lhr8-1.xx.fbcdn.net/emg1/v/t13/15282117727242250963?url=https%3A%2F%2Fkubiti.blog%2Fwp-content%2Fuploads%2F2022%2F06%2Fimage-33.png&fb_obo=1&utld=fbcdn.net&stp=c0.5000×0.5000f_dst-emg0_p540x282_q75_u&ccb=13-1&oh=06_AarKp1__ui9u0dXpdOoK5S6hft0lqYB3yPQdNbL0akF0NA&oe=6310002B&_nc_sid=c504da

FB Desktop Cover URL:  did not find

SOCIAL MEDIA ACCOUNT COVER

Google+ Cover URL:  https://lh5.googleusercontent.com/p/AF1QipNeEU7gDtEWi_evkBkLpyp2NadLZ54qVU-W3O_6=w374-h615-k-no

Youtube Cover URL:  did not find

Twitter Cover URL:  did not find

YouTube URL: 

YouTube Subscribers:  0

YouTube Views:  0

YouTube Videos:  0

YouTube Video Search:  found

Google Video Search:  didn't find

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Pinterest Followers #:  0

Boards #:  0

Pins #:  0

 

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