Beautiful Secrets Day Spa Orpington England BR6 0JF Tanning salon

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1. GENERAL INFORMATION:
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Company Name:  Beautiful Secrets Day Spa

Address:  61 High St

City:   Orpington

State/Region:  England

Postal Code:  BR6 0JF

Country:  GB

Website URL:  https://www.beautifulsecretslondon.com/

Phone:  01689 637171

Owner  First Name: 

Owner Last Name: 

Year Started:

Employees: 

Revenue Estimate: 

Email:  beautifulsecretslondon@gmail.com

Website Type:  Wix.com Website Builder

Blog:  didn't find

Blog URL: 

 

2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form:  didn't find

How Fast Does This Their Website Load up

Desktop Site Load Time:  5.8

Mobile Site Load Time:  6.9

SSL Verified:  SSL verified

 

3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage:  didn't find

Microformatscitation:  didn't find

Click To Call on page: didn't find

Facebook Connection:  Yes

Google+ Connection:  No

Pinterest Connection:  No

YouTube Connection:  No

Twitter Connection:  Yes

Instagram Connection:  No

Mobile Responsive:  found

Mobile Optimized Site:  found

Chatbot:  not using a chatbot

Citations:  7

Keyword:  Sun Beds Bexley, London

Ranking On The 1st Page:  didn't find

Ranking On The Map:  didn't find

1st Category:  Tanning salon

Categories:  Tanning salon,Facial spa,Massage parlor,Massage therapist,Nail salon,Beauty Salon,Waxing Hair-Removal Service

Google+ URL:   https://www.google.com/maps/place/Beautiful+Secrets+Day+Spa/data=!3m1!4b1!4m2!3m1!1s0x0:0x60a5434533a52946

Owner Verified:  Yes

 

4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #:  36

Google+ Score:  4.6

Google My Business Videos:  0

Top Maps Company:  VIP tanning bexley

List of Competitors:  SunShine Co. Tanning | Bow's Beauty, Tanning, Training & Supplies Kent | Taniq

Google Bad Reviews #:  3

Google Reviewer 1, Name (Bad Review):  susan boorman

Google Bad Review 1:  Well booked for the delux facial £60. That was a huge disappointment nothing like I had there before. I was given a junior a few weeks out of college and although she was very sweet I found the whole experience very unprofessional. I was led to a room and was standing waiting for instructions she said I could lay down not taking the box off the bed or telling me where I could put my things I was just left to that. Then she wrapped my hair and kept leaning on the towel pulling my hair. Next she worked the abrasion a bit close to my under eye area and I had to tell her it was sore there. She worked with her hands in my face all the time so making it most unpleasant I could not breath some of the time. She left the spotlights full on hurting my eyes and the bed turned up on high I felt like I was burning. I asked her to turn down the lights a little and turn the bed off. She told me they had run out of the mask treatment they had that
Very day and was supprised that I wasn’t told. She said they could use something else she suggested. She was massaging my forearm again in the same spot and it was hurting me I had to tell her to stop. She asked me to remove my watch after. She left the room and said she was getting more products but when she returned she spent the time telling me what each product was for and how it would be good for my skin. I the. realised that she was not about to use them on me she was just pitching them to me to buy., Then she said I’m done and I was very supprised. We talked about everything during the whole session and I came out of the place not feeling relaxed at all. It was such a different experience. I was asked by another how it went and I said so do as I didn’t want to upset the young girl who had worked on me. I felt what a total waste of money and that was meant to be delux I was fuming . They won’t be catching me again.

Google Reviewer 2, Name (Bad Review):  Stephane A

Google Bad Review (2):  Prejudiced treatment – will not be returning. I never like to leave negative reviews on small businesses, but this is the first time I've been completely flabbergasted at the treatment I received and felt racially profiled. Strongly suggest that women/ men of colour steer clear of this place. I had arranged to have a pamper package treatment at this location. I arrived 25 mins early to my appointment. This is common in all of the professional spas I've been to, in arriving earlier that your set time to fill out paper work, have a tea and unwind. The receptionist was at her desk, and then opened the door. I explained I had a pre booked treatment. She asked me if I could leave and come back as it would be unsafe to leave me in the reception area as something could get stolen if I “let a stranger in” and she had to return to the treatment room. I asked if there was CCTV cameras, she said yes. At this point we had been going back and fourth and it was about 15 mins prior to my treatment. Her manager came out and explained it's there policy (although this was not highlighted in any of the documentation prior to my booking) and asked me to come back ten mins prior. I explained my battery had died on my phone to which the receptionist said it was not her problem. With almost 10 mins to my appointment it made no sense to me. I asked for and received a full refund. I could only attribute it to the fact that I'm a woman of colour and leaving me in the reception area for 10-15 mins could result in an arm robbery or me letting in a bunch of hooligans to steal there goods. I suggest if this is their policy to make it clear in each booking to arrive at their designated start time. It's all about tone and how you come across to people when it comes to customer service and the receptionist was extremely rude.

Google Good Reviews #:  31

Google Reviewer Name (Good Review):  Millie Louise

Google Good Review:  Most relaxing massage I have ever had !!!! Staff was amazing and friendly. I will be 100% returning and recommending !!!!

Reviews last 30 Days:  0

Bad Review Percentage:  8%

Bad Reviews Top 10:  2

IP Bad Reviews #:  0

IP Bad Reviews: 

YP Reviews #:  0

YP Bad Reviews #:  0

YP Bad Reviews: 

Keywords In Homepage:  0

Website Backlinks:  0

Website Title:  Beautiful Secrets Beauty Salon Orpington

Keyword In Title:   did not find

City In Title:  did not find

Keyword Location:  Sun Beds Bexley, London

Monthly Search Volume:  0

PPC Adwords Daily Budget($):  0

PPC Adwords Monthly Budget($): 0

Google Analytics:  didn't find

Google Tag Manager:  didn't find

FB Retargeting Pixel:  did not find

Display Ad Retargeting:  didn't find

 

5. DEALS AND SPECIAL OFFERS
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Groupon Offer: 

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6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL:  https://twitter.com/bsecrets2014

Twitter ID:  @bsecrets2014

Twitter Tweets #:  33

Twitter Followers #:  39

Twitter Likes #:  0

Facebook Page URL:  https://www.facebook.com/pages/beautiful-secrets-london/135813469919092

FB Likes #:  0

FB Followers #:  0

FB Posts In Last 30 Days:  0

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FB Desktop Cover URL:  did not find

SOCIAL MEDIA ACCOUNT COVER

Google+ Cover URL:  https://lh5.googleusercontent.com/p/AF1QipN1p5bscJPun8j4CyU0pjS58iCkDddo-c5H-Q0G=w374-h615-k-no

Youtube Cover URL:  did not find

Twitter Cover URL:  https://pbs.twimg.com/profile_banners/2459642352/1477569082/1500×500

YouTube URL: 

YouTube Subscribers:  0

YouTube Views:  0

YouTube Videos:  0

YouTube Video Search:  found

Google Video Search:  didn't find

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Pinterest Followers #:  0

Boards #:  0

Pins #:  0

 

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