Portland Estate Agents London England NW2 4QY Estate agent

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1. GENERAL INFORMATION:
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Company Name: Portland Estate Agents

Address: 90 Walm Ln

City: London

State/Region: England

Postal Code: NW2 4QY

Country: GB

Website URL: http://www.portlandestateagents.co.uk/

Phone: 020 8451 9844

Owner First Name:

Owner Last Name:

Year Started:

Employees:

Revenue Estimate:

Email: info@portlandestateagents.co.uk

Website Type: Unknown

Blog: didn't find

Blog URL:

2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: found

How Fast Does This Their Website Load up

Desktop Site Load Time: 2.8

Mobile Site Load Time: 1.9

SSL Verified: SSL verified

3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find

Microformatscitation: didn't find

Click To Call on page: found

Facebook Connection: Yes

Google+ Connection: No

Pinterest Connection: No

YouTube Connection: No

Twitter Connection: No

Instagram Connection: No

Mobile Responsive: found

Mobile Optimized Site: found

Chatbot: not using a chatbot

Citations: 12

Keyword: Estate Agent Brent, London

Ranking On The 1st Page: didn't find

Ranking On The Map: didn't find

1st Category: Estate agent

Categories: Estate agent

Google+ URL: https://www.google.com/maps/place/Portland+Estate+Agents/data=!3m1!4b1!4m2!3m1!1s0x0:0x378d570b17e7d663

Owner Verified: Yes

4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 188

Google+ Score: 4.8

Google My Business Videos: 0

Top Maps Company: Hoopers

Google Bad Reviews #: 7

Google Reviewer 1, Name (Bad Review): S D

Google Bad Review 1: I had a really negative experience with Portland they were very unprofessional and didn't make me feel like a valued customer. They should not be trusted and I'm starting to think that the positive comments have probably been written by family and friends.

They openly bad mouth their competitors and can be very passive aggressive. Please avoid at all costs.

Google Reviewer 2, Name (Bad Review): Serena

Google Bad Review (2): I did not have a positive experience with this company and during a stressful period of moving back to London I was made to feel like an inconvenience. I would not use them again.

Darren, the below is incorrect and it is rather concerning that you believe this to be an account of my experience. My experience was this: I had a short period of time to relocate – I explained my situation and was told that you could help me find a place to my specifications in that timeframe. I was heavily pushed to view and make an offer on a property that was owned by one of your directors (this can be confirmed by my PA who arranged the initial viewings) and then I had to phone everyday for a week to find out the outcome. I completely accept that landlords have multiple offers – what I do not accept is that I have to chase the agent for updates, poor communication and inability to manage client expectations.

I was told a week later with only a few days left to move… and no, I was not offered other properties that fitted my brief. I then went to another agency who did not treat me like an inconvenience and found me multiple properties within days. After going with another agent I received an aggressive call from your agent – I tried to explain how the other agency was more proactive and gave better customer service (please see the review I wrote for them to get a better understanding).

I work for FTSE 100 companies helping deliver and define their customer service workflows – so the concept of good and bad customer service is not lost on me. I feel your response comes from a place that is more concerned about your rating than it is about my experience – otherwise you would actually take ownership of that breakdown.

Also you took what I wrote out of context which is disappointing and what is more concerning you took interactions from professional emails and printed them in a public arena without my consent or authorisation – which is extremely bad practice. As governed by GDPR I request that you delete all my personal records and contact details as I found your constant phone calls about reviews boarding on harassment.

Google Good Reviews #: 175

Google Reviewer Name (Good Review): Carolina Malko

Google Good Review: Paul was so fantastic! His service from the valuation through to the end was superb. Got a cash sale on my property in a week. Thank you so very much Paul, I’ll be back! Carolina

Reviews last 30 Days: 1

Bad Review Percentage: 4%

Bad Reviews Top 10: 0

IP Bad Reviews #: 0

IP Bad Reviews:

YP Reviews #: 0

YP Bad Reviews #: 0

YP Bad Reviews:

Keywords In Homepage: 33

Website Backlinks: 0

Website Title: Portland Estate Agents & Lettings Agents | Houses & Property For Sale

Keyword In Title: did not find

City In Title: did not find

Keyword Location: Estate Agent Brent, London

Monthly Search Volume: 0

PPC Adwords Daily Budget($): 0

PPC Adwords Monthly Budget($): 0

Google Analytics: found

Google Tag Manager: found

FB Retargeting Pixel: found

Display Ad Retargeting: didn't find

5. DEALS AND SPECIAL OFFERS
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Groupon Offer:

Groupon Offer Title:

Groupon Purchases:

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6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL:

Twitter ID:

Twitter Tweets #: 0

Twitter Followers #: 0

Twitter Likes #: 0

Facebook Page URL: https://www.facebook.com/PortlandEA

FB Likes #: 813

FB Followers #: 841

FB Posts In Last 30 Days: 0

FB Last Posted Days Ago:

FB Last Post Date:

FB Last Post Text:

FB Last Post Image:

FB Desktop Cover URL: https://scontent.flhr2-4.fna.fbcdn.net/v/t1.18169-9/22365320_1406091706111909_1951963337964875759_n.jpg?_nc_cat=109&ccb=1-7&_nc_sid=e3f864&_nc_ohc=UEy4X3T84AwAX9nO00U&_nc_ht=scontent.flhr2-4.fna&oh=00_AT-styV4qzS5ED5wl25AydYV5aVXtcp2wQ3Yiy1H4g1BXQ&oe=63042458

SOCIAL MEDIA ACCOUNT COVER

Google+ Cover URL: https://streetviewpixels-pa.googleapis.com/v1/thumbnail?panoid=4aKCgKs4hHLbBPFquDkObg&cb_client=search.gws-prod.gps&w=374&h=75&yaw=101.062614&pitch=0&thumbfov=100

Youtube Cover URL: did not find

Twitter Cover URL: did not find

YouTube URL:

YouTube Subscribers: 0

YouTube Views: 0

YouTube Videos: 0

YouTube Video Search: found

Google Video Search: didn't find

Instagram URL:

Posts #:

Instagram Followers #:

Instagram ID:

Pinterest URL:

Pinterest Followers #: 0

Boards #: 0

Pins #: 0

Disclaimer.

The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.