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1. GENERAL INFORMATION:
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Company Name: Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel
Address: 1 Silvertown Way
City: London
State/Region: England
Postal Code: E16 1EA
Country: GB
Website URL: https://www.ihg.com/holidayinnexpress/hotels/gb/en/london/lonsi/hoteldetail?cm_mmc=GoogleMaps-_-EX-_-GB-_-LONSI
Phone: 020 7540 4040
Owner First Name:
Owner Last Name:
Year Started:
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Revenue Estimate:
Email:
Website Type: Unknown
Blog: didn't find
Blog URL:
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: didn't find
How Fast Does This Their Website Load up
Desktop Site Load Time: 0.6
Mobile Site Load Time: 0.2
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: didn't find
Facebook Connection: No
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: No
Twitter Connection: No
Instagram Connection: No
Mobile Responsive: didn't find
Mobile Optimized Site: didn't find
Chatbot: not using a chatbot
Citations: 0
Keyword: Travel Accommodation Services Barking, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Hotel
Categories: Hotel,Conference Centre,Wedding venue
Google+ URL: https://www.google.com/maps/place/Holiday+Inn+Express+London-Royal+Docks%2C+Docklands%2C+an+IHG+Hotel/data=!3m1!4b1!4m2!3m1!1s0x0:0xbd2b287c1978f16c
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 1252
Google+ Score: 3.9
Google My Business Videos: 2
Top Maps Company: Exclusive Trips
List of Competitors: Sunborn London | Premier Inn London Tottenham Hale hotel | Grange Beauchamp Hotel | Apollo Hotel Kings Cross | Travel Inn Hotel | NOX Waterloo | Travelodge London Central City Road
Google Bad Reviews #: 362
Google Reviewer 1, Name (Bad Review): Natalie O'Beirnes
Google Bad Review 1: Absolute Nightmare!!
I went to stay in the Holiday inn Express – Royal Docks on 4th March for 1 night. it's location was good and the rooms were okay, however what is an absolute disgrace is that they have taken pre-authorisation from my bank 3 TIMES… which means £777 instead of the £259 it should have been!
This means that I cannot pay MY bills until the funds are released. My Bank offered to release the funds immediately if they could get a simple fax from Holiday inn Express's bank stating they are only taking £259 but they wont do it.
I now have £518 OF MY MONEY that I cannot access because of system errors their end.
I am absolutely disgusted that no one in the company is able to make a simple request to help me get MY MONEY back.
I have messaged the General Manager – Martin Howard, with no reply. I have dealt with the reservations manager who cannot help and I still cannot access MY MONEY!!!!!!!!!!!!!
I said I would hold back from leaving negative reviews if my issue was resolved, but since it appears no one cares enough about their customers to fix the issue I would urge you to consider trying elsewhere as you could find yourself in the same situation with money being held in your account and no one willing to arrange for 1 really simple fax to be sent from their bank to resolve this.
Absolutely appalling customer service. I will NEVER us Holiday Inn Express again.
Google Reviewer 2, Name (Bad Review): D W
Google Bad Review (2): I have to say it is a shame that managers still feel running a hotel like this is ok. It isn’t!
We called the day before and a member said if we were a little early then they would do their best to accommodate. We arrived slightly early and got a look of disgust.
Greeted by staff who made us feel like an hinderance. A smile from staff is as likely as winning the lottery.
How did we sleep, we didn’t really as the air con was so incredibly noisy.
Well after a sleepless night at least we could have a lovely breakfast? No, it was shocking many machines were broken which created big waits for simply things like a coffee. The sausages as my day said “These sausages are very very cheap and lack quality”. I had to agree and the scrambled egg tasted liked powder.
Overall a dreadful experience. I must note we got a full refund though.
We will not be back.
Google Good Reviews #: 435
Google Reviewer Name (Good Review): Wendy Wallis
Google Good Review: Lovely place to stay, especially if you are visiting the 02 or other sights in London. Very helpful staff and a very clean and well organised place to stay. Lovely morning breakfast.
Reviews last 30 Days: 13
Bad Review Percentage: 29%
Bad Reviews Top 10: 2
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 0
Website Backlinks: 0
Website Title:
Keyword In Title: did not find
City In Title: did not find
Keyword Location: Travel Accommodation Services Barking, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 23463.83
PPC Adwords Monthly Budget($): 703915
Google Analytics: found
Google Tag Manager: found
FB Retargeting Pixel: did not find
Display Ad Retargeting: found Google
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
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6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL:
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Twitter Tweets #: 0
Twitter Followers #: 0
Twitter Likes #: 0
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FB Likes #: 0
FB Followers #: 0
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FB Desktop Cover URL: did not find
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipOKsDjOGSkLW5mGOR0t2BsYP8IMW6rFVhmujZko=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: did not find
YouTube URL:
YouTube Subscribers: 0
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
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Pinterest Followers #: 0
Boards #: 0
Pins #: 0
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.