Helping Hands Home Care London London England W10 6TH Home Care Service

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1. GENERAL INFORMATION:
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Company Name: Helping Hands Home Care London

Address: Unit F

City: London

State/Region: England

Postal Code: W10 6TH

Country: GB

Website URL: https://www.helpinghandshomecare.co.uk/our-locations/kensington-chelsea/?utm_source=googlemaps&utm_medium=organic&utm_campaign=maplistingkensingtonchelsea

Phone: 020 8712 1931

Owner First Name:

Owner Last Name:

Year Started:

Employees:

Revenue Estimate:

Email: careenquiries@helpinghands.co.uk

Website Type: WordPress

Blog: found

Blog URL: https://www.helpinghandshomecare.co.uk/blog/

2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: found

How Fast Does This Their Website Load up

Desktop Site Load Time: 1.3

Mobile Site Load Time: 1.0

SSL Verified: SSL verified

3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find

Microformatscitation: didn't find

Click To Call on page: found

Facebook Connection: Yes

Google+ Connection: No

Pinterest Connection: No

YouTube Connection: No

Twitter Connection: Yes

Instagram Connection: No

Mobile Responsive: found

Mobile Optimized Site: found

Chatbot: not using a chatbot

Citations: 1

Keyword: Health Care Services Barnet, London

Ranking On The 1st Page: didn't find

Ranking On The Map: didn't find

1st Category: Home Care Service

Categories: Home Care Service

Google+ URL: https://www.google.com/maps/place/Helping+Hands+Home+Care+London/data=!3m1!4b1!4m2!3m1!1s0x0:0x802249c3ad46f03f

Owner Verified: Yes

4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 6

Google+ Score: 4.3

Google My Business Videos: 0

Top Maps Company: Home Instead Barnet – Home Care & Companionship

Google Bad Reviews #: 1

Google Reviewer 1, Name (Bad Review): K Jones

Google Bad Review 1: Incompetent, unsafe and untrustworthy.

We arranged for a carer to come to our house one hour per day to help our elderly disabled uncle, particularly with food and tidying. I wrote out a very detailed care plan and went over everything with the area manager during a home visit and at this point everything seemed really great and we felt good about using the service.

Upon our return we came to find that almost none of our instructions were followed, including never making him lunch so that a 76 year old diabetic disabled man didn't have any meals available to him between 10am and 7pm every day. They did none of the tidying, took money from our uncle to buy things despite being specifically told not to and on one occasion arrived over 2 hours late without calling or informing any of us.

After following this up and refusing the pay the bill until this is addressed, I received a bill that charged us for four days we did not use their “service” ! I exchanged phone calls and emails with an area manager, sent every document I was asked to, spoke to various people who said there was an ongoing investigation. Then I got ANOTHER bill from their collections department!

Turns out the manager who was dealing with this left the company and no one else picked it up and instead they just sent me a letter saying I had to pay the full amount. All this is still unresolved. It's been over 7 weeks.

Google Reviewer 2, Name (Bad Review):

Google Bad Review (2):

Google Good Reviews #: 5

Google Reviewer Name (Good Review): Michelle McMahon

Google Good Review: Courtney and her team are amazing and provide such a high level of care, thank you.

Reviews last 30 Days: 0

Bad Review Percentage: 17%

Bad Reviews Top 10: 1

IP Bad Reviews #: 0

IP Bad Reviews:

YP Reviews #: 0

YP Bad Reviews #: 0

YP Bad Reviews:

Keywords In Homepage: 0

Website Backlinks: 0

Website Title: Home Care Kensington & Chelsea – Care Agency | Helping Hands

Keyword In Title: did not find

City In Title: did not find

Keyword Location: Health Care Services Barnet, London

Monthly Search Volume: 0

PPC Adwords Daily Budget($): 526

PPC Adwords Monthly Budget($): 15780

Google Analytics: found

Google Tag Manager: found

FB Retargeting Pixel: found

Display Ad Retargeting: found Google

5. DEALS AND SPECIAL OFFERS
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Groupon Offer:

Groupon Offer Title:

Groupon Purchases:

Groupon Offer Expiration:

6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL: https://twitter.com/Helping_HandsUK

Twitter ID: @Helping_HandsUK

Twitter Tweets #: 5082

Twitter Followers #: 3460

Twitter Likes #: 0

Facebook Page URL: https://www.facebook.com/HelpingHandsKensington

FB Likes #: 238

FB Followers #: 294

FB Posts In Last 30 Days: 0

FB Last Posted Days Ago:

FB Last Post Date:

FB Last Post Text:

FB Last Post Image:

FB Desktop Cover URL: https://scontent.flhr2-3.fna.fbcdn.net/v/t1.6435-9/60847788_2276023522497046_5770241021183000576_n.jpg?_nc_cat=104&ccb=1-7&_nc_sid=e3f864&_nc_ohc=U0qjzt1hsucAX81ycyu&_nc_ht=scontent.flhr2-3.fna&oh=00_AT-3kaW5VBj-Ah6Cil3RFsjP7cwm0Eb4gVjRnZGwCn6qrQ&oe=6308ECE4

SOCIAL MEDIA ACCOUNT COVER

Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipPrM6GS3Kt7FQufjKVm0RmYvM3KLVuW4me6kMJg=w374-h615-k-no

Youtube Cover URL: did not find

Twitter Cover URL: https://pbs.twimg.com/profile_banners/51016205/1524666408/1500×500

YouTube URL:

YouTube Subscribers: 0

YouTube Views: 0

YouTube Videos: 0

YouTube Video Search: found

Google Video Search: didn't find

Instagram URL:

Posts #:

Instagram Followers #:

Instagram ID:

Pinterest URL:

Pinterest Followers #: 0

Boards #: 0

Pins #: 0

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