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1. GENERAL INFORMATION:
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Company Name: Helping Hands Home Care London
Address: Unit F
City: London
State/Region: England
Postal Code: W10 6TH
Country: GB
Website URL: https://www.helpinghandshomecare.co.uk/our-locations/kensington-chelsea/?utm_source=googlemaps&utm_medium=organic&utm_campaign=maplistingkensingtonchelsea
Phone: 020 8712 1931
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email: careenquiries@helpinghands.co.uk
Website Type: WordPress
Blog: found
Blog URL: https://www.helpinghandshomecare.co.uk/blog/
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: found
How Fast Does This Their Website Load up
Desktop Site Load Time: 1.9
Mobile Site Load Time: 1.2
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: found
Facebook Connection: Yes
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: No
Twitter Connection: Yes
Instagram Connection: No
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 3
Keyword: Elderly Care Services Hammersmith and Fulham, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Home Care Service
Categories: Home Care Service
Google+ URL: https://www.google.com/maps/place/Helping+Hands+Home+Care+London/data=!3m1!4b1!4m2!3m1!1s0x0:0x802249c3ad46f03f
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 6
Google+ Score: 4.3
Google My Business Videos: 0
Top Maps Company: Bluebird Care Hammersmith & Fulham
List of Competitors: Bluefield Care Services | Langton Way Greenwich | Ohio Home Care Ltd | Berkeley Home Care – Winchmore Hill | Night and Day Care Ltd | Bluebird Care Kensington & Chelsea | Gary Care Ltd
Google Good Reviews #: 5
Google Reviewer Name (Good Review): Michelle McMahon
Google Good Review: Courtney and her team are amazing and provide such a high level of care, thank you.
Google Bad Reviews #: 1
Google Reviewer Name (Bad Review): K Jones
Google Bad Review: Incompetent, unsafe and untrustworthy.
We arranged for a carer to come to our house one hour per day to help our elderly disabled uncle, particularly with food and tidying. I wrote out a very detailed care plan and went over everything with the area manager during a home visit and at this point everything seemed really great and we felt good about using the service.
Upon our return we came to find that almost none of our instructions were followed, including never making him lunch so that a 76 year old diabetic disabled man didn't have any meals available to him between 10am and 7pm every day. They did none of the tidying, took money from our uncle to buy things despite being specifically told not to and on one occasion arrived over 2 hours late without calling or informing any of us.
After following this up and refusing the pay the bill until this is addressed, I received a bill that charged us for four days we did not use their “service” ! I exchanged phone calls and emails with an area manager, sent every document I was asked to, spoke to various people who said there was an ongoing investigation. Then I got ANOTHER bill from their collections department!
Turns out the manager who was dealing with this left the company and no one else picked it up and instead they just sent me a letter saying I had to pay the full amount. All this is still unresolved. It's been over 7 weeks.
Reviews last 30 Days: 0
Bad Review Percentage: 17%
Bad Reviews Top 10: 1
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 0
Website Backlinks: 0
Website Title: Home Care Kensington & Chelsea – Care Agency | Helping Hands
Keyword In Title: did not find
City In Title: did not find
Keyword Location: Elderly Care Services Hammersmith and Fulham, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 0
PPC Adwords Monthly Budget($): 0
Google Analytics: found
Google Tag Manager: found
FB Retargeting Pixel: found
Display Ad Retargeting: found Google
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
Groupon Offer Title:
Groupon Purchases:
Groupon Offer Expiration:
6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL: https://twitter.com/Helping_HandsUK
Twitter ID: @Helping_HandsUK
Twitter Tweets #: 5089
Twitter Followers #: 3508
Twitter Likes #: 0
Facebook Page URL:
FB Likes #: 0
FB Followers #: 0
FB Posts In Last 30 Days:
FB Last Posted Days Ago:
FB Last Post Date:
FB Last Post Text:
FB Last Post Image:
FB Desktop Cover URL: did not find
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipPrM6GS3Kt7FQufjKVm0RmYvM3KLVuW4me6kMJg=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: https://pbs.twimg.com/profile_banners/51016205/1524666408/1500×500
YouTube URL:
YouTube Subscribers: 0
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
Instagram URL:
Posts #:
Instagram Followers #:
Instagram ID:
Pinterest URL:
Pinterest Followers #: 0
Boards #: 0
Pins #: 0
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.