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1. GENERAL INFORMATION:
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Company Name: Heeton Concept Hotel – Luma Hammersmith
Address: 28-36 Glenthorne Rd
City: London
State/Region: England
Postal Code: W6 0LS
Country: GB
Website URL: https://luma.heetonconcepthotels.com/
Phone: 020 3141 1480
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email: reservations.luma@heetonconcepthotels.com
Website Type: WordPress 5.9.3
Blog: didn't find
Blog URL:
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: found
How Fast Does This Their Website Load up
Desktop Site Load Time: 2.3
Mobile Site Load Time: 1.5
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: found
Facebook Connection: Yes
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: No
Twitter Connection: Yes
Instagram Connection: Yes
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 2
Keyword: Hotels Hammersmith and Fulham, London
Ranking On The 1st Page: found
Ranking On The Map: didn't find
1st Category: Hotel
Categories: Hotel
Google+ URL: https://www.google.com/maps/place/Heeton+Concept+Hotel+-+Luma+Hammersmith/data=!3m1!4b1!4m2!3m1!1s0x0:0xc624cbb8f067962e
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 693
Google+ Score: 4.1
Google My Business Videos: 0
Top Maps Company: ibis London Shepherds Bush – Hammersmith
List of Competitors: Dirty Liquor Hotel | St Simeon Hotel | Greenwich Guest House | Hilton London Kensington | Leopold Guest House | Manor House Hotel | Holiday Inn Express London – Swiss Cottage, an IHG Hotel
Google Good Reviews #: 328
Google Reviewer Name (Good Review): Eduardo Correa
Google Good Review: (Translated by Google) The hotel is very modern (Original) Muito moderno o hotel
Google Bad Reviews #: 151
Google Reviewer Name (Bad Review): Roberto Tagliabue
Google Bad Review: (Translated by Google) One star for the location: very convenient at the Hammersmith stop by metro and bus.
The nice but dirty room.
The non-existent services: we were given a towel each ONE !!! The next day room not made up and towels not changed. Dirty cups still on the table and the bin not emptied.
I go down to the reception “welcomes” me a girl with bare feet on the chair opposite who, before saying goodbye, takes care to send two vowels on WhatsApp.
At my request for extra towels, he snorts another vowel and disappears for 10 Min.
The room is not redone because and I quote: “after the COVID the business fell and we had to make cuts”.
Returning one evening I ask for extra keys that were left with my wife, he replies: “I'll finish dinner and I'll arrive”: I had to wait for the pizza to finish.
I state that I never get angry and even on that occasion I sat patiently I had a beer in the hall that I had to open with the lighter because the girl did not know where the bottle was.
RIDICULOUS STAFF !!!!! NON-EXISTING SERVICES !!!! ARROGANT !!!
only mention the girl on Monday morning. Good professional and kind !!!
(Original)
Una stella per la location: comodissima alla fermata di Hammersmith con metro e bus.
La camera bella ma sporca.
I servizi inesistenti: ci è stato consegnato un asciugamano a testa UNO!!! Il giorno dopo camera non fatta e asciugamani non cambiati. Tazze sporche ancora sul tavolo e pattumiera non svuotata.
Scendo in reception mi “accoglie” una ragazzina con i piedi scalzi sulla sedia di fronte che prima di salutare si premura di mandare due vocali su WhatsApp.
Alla mia richiesta di extra asciugamani sbuffa manda un altro vocale e sparisce per 10 Min.
La camera non viene rifatta perché e cito: “dopo il COVID il business è calato e abbiamo dovuto fare dei tagli”.
Rientrando una sera chiedo extra chiavi che erano rimaste con mia moglie mi risponde: “finisco la cena e arrivo”: ho dovuto aspettare che finisse la pizza.
Premetto che non mi arrabbio mai e anche in quell'occasione mi sono seduto pazientemente ho preso una birra nella hall che ho dovuto aprire con l'accendino perché la ragazza non sapeva dove fosse lapribottiglie.
PERSONALE RIDICOLO!!!!! SERVIZI INESISTENTI!!!! ARROGANTI!!!
unica menzione la ragazza di lunedì mattina. Brava professionale e gentile!!!
Reviews last 30 Days: 7
Bad Review Percentage: 22%
Bad Reviews Top 10: 2
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 4
Website Backlinks: 0
Website Title: Luma Hammesermith
Keyword In Title: did not find
City In Title: did not find
Keyword Location: Hotels Hammersmith and Fulham, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 0
PPC Adwords Monthly Budget($): 0
Google Analytics: found
Google Tag Manager: found
FB Retargeting Pixel: didn't find
Display Ad Retargeting: found Google
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
Groupon Offer Title:
Groupon Purchases:
Groupon Offer Expiration:
6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL:
Twitter ID:
Twitter Tweets #: 0
Twitter Followers #: 0
Twitter Likes #: 0
Facebook Page URL:
FB Likes #: 0
FB Followers #: 0
FB Posts In Last 30 Days:
FB Last Posted Days Ago:
FB Last Post Date:
FB Last Post Text:
FB Last Post Image:
FB Desktop Cover URL: did not find
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipN5vIZydABuITMsYNtpAmWs7FhAtHP-CY7w844a=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: did not find
YouTube URL:
YouTube Subscribers: 0
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
Instagram URL:
Posts #:
Instagram Followers #:
Instagram ID:
Pinterest URL:
Pinterest Followers #: 0
Boards #: 0
Pins #: 0
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.