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1. GENERAL INFORMATION:
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Company Name: Floor Sanding & Finishing London – Robin Wood Floor
Address: 72 Station Way
City: London, Buckhurst Hill
State/Region: Buckhurst Hill
Postal Code: IG9 6LL
Country: GB
Website URL: https://floorsandingandfinishing.co.uk/
Phone: 07481 966114
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email:
Website Type: WordPress
Blog: didn't find
Blog URL:
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: didn't find
How Fast Does This Their Website Load up
Desktop Site Load Time: 1.3
Mobile Site Load Time: 0.6
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: didn't find
Facebook Connection: Yes
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: No
Twitter Connection: No
Instagram Connection: Yes
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 2
Keyword: Flooring Services City of London, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Floor sanding and polishing service
Categories: Floor sanding and polishing service,Floor refinishing service,Flooring contractor,Wood floor refinishing service
Google+ URL: https://www.google.com/maps/place/Floor+Sanding+%26+Finishing+London+-+Robin+Wood+Floor/data=!3m1!4b1!4m2!3m1!1s0x0:0x8278743776511165
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 86
Google+ Score: 4.8
Google My Business Videos: 1
Top Maps Company: LJ Services Floor Sanding Experts
List of Competitors:
Google Bad Reviews #: 3
Google Reviewer 1, Name (Bad Review): Nasmin Begum
Google Bad Review 1: DO NOT USE THEM!
I saw Robert and his dad's van parked outside a house in our local area. I asked them to come over to provide a quote which they happily did promptly. Robert then bombarded me on a weekly basis with several texts and was forceful in wanting the work asking about when it would be progressed. This should have been my first clue. The work we required was the removal of a hearth (from an old fireplace), replacement with old comparable boards, sanding of the whole floor and sealing.
Robert and his dad turned up on the first day, helped us move a wardrobe and then left after three hours – there had been no communication previously that the job was going to take two days. The floor was only partially sanded but they had removed the hearth and replaced the boards. When I asked why they were still dark – he explained that they had not sanded them yet but that the boards would look the same.
The next day they arrived and finished the job and I paid them.
I was unable to inspect the room properly as the floor was wet and was told we couldn't go in for 24 hours. Since then I have discovered
(1) They had marked the newly painted skirting boards and touched the boards up badly despite me asking them to leave this.
(2) The new room was a different colour but the join between the two spaces was poorly finished – Robert's suggestion was a wooden threshold which I was not keen on
(3) There are spillages left on our tiled Victorian floor which are not coming off easily
(4) Finally the boards that the hearth had been replaced with are a different colour to the original and stand out like a sore thumb.
I have sent several texts and called Robert without a response.
I would NOT use them. Instead please search for Voca Construction – who were slightly more expensive but worth the price due to the post sales service!
Google Reviewer 2, Name (Bad Review): Richard Landen
Google Bad Review (2): I asked Robin Wood flooring to sand 16m2 of Victorian pine floorboards, remove and re-stitch an old fireplace hearth and finish the floor with a matt lacquer.
The communication from Robert was good, he answered all the questions I had about the work and confirmed by text the night before the job would start. Robert and the team turned up on time and got to work straight away. The job was finished quickly, started at 8am and Robert and his team were gone by 11:30am
After Robert and his team finished, from afar the floor looked good. The hearth re-stitch was excellent, good reclaimed floorboard match with original boards. After the lacquer dried I was able to inspect the floor more closely and found that the finish was disappointing. There are lots of rough spots and visible sanding marks all over the floor. I've had other parts of the house sanded by different companies so have a reference for what a good finish looks like and this one is poor.
I raised this issue with Robert, who offered to come over and put another coat of lacquer on the floor. As this wouldn't improved the rough spots in the floor I refused this offer and asked for it to be refinished. I emailed some images of the floor to Robert, after this I didn't receive any further correspondence from him.
I wouldn't recommend Robin Wood Flooring. They will be able to sand your floors, do it quickly and at a competitive price. But if you value the final finish and don't want your floors to look like they've been butchered by an industrial sander than I'd suggest looking elsewhere. I've attached some pictures of my Robin Wood sanded floor.
Google Good Reviews #: 81
Google Reviewer Name (Good Review): Edward Miller
Google Good Review: Great results from Robert and his team at Robin Wood Floor. We have original pine floors in Walthamstow, which were sanded, gap-filled. Came up beautifully! Great to work with Robert and his team.
Reviews last 30 Days: 0
Bad Review Percentage: 3%
Bad Reviews Top 10: 1
IP Bad Reviews #: 0
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YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 0
Website Backlinks: 0
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Keyword In Title: did not find
City In Title: did not find
Keyword Location: Flooring Services City of London, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 0
PPC Adwords Monthly Budget($): 0
Google Analytics: didn't find
Google Tag Manager: didn't find
FB Retargeting Pixel: did not find
Display Ad Retargeting: didn't find
5. DEALS AND SPECIAL OFFERS
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6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL:
Twitter ID:
Twitter Tweets #: 0
Twitter Followers #: 0
Twitter Likes #: 0
Facebook Page URL: https://www.facebook.com/robin.wood.floor
FB Likes #: 0
FB Followers #: 0
FB Posts In Last 30 Days: 0
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FB Desktop Cover URL: did not find
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipOa7NByOiDchNcXcLJvXSrkaFMTe7KpmNTKi9yP=w374-h615-k-no
Youtube Cover URL: did not find
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YouTube Subscribers: 0
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
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Pinterest Followers #: 0
Boards #: 0
Pins #: 0
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.