Superfloors UK London England EC1V 2NX Flooring Shop

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1. GENERAL INFORMATION:
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Company Name: Superfloors UK

Address: 160

City: London

State/Region: England

Postal Code: EC1V 2NX

Country: GB

Website URL: https://www.superfloors.co.uk/

Phone: 07946 678580

Owner First Name:

Owner Last Name:

Year Started:

Employees:

Revenue Estimate:

Email: info@superfloors.co.uk

Website Type: WordPress 5.9.3

Blog: didn't find

Blog URL:

2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: found

How Fast Does This Their Website Load up

Desktop Site Load Time: 4.2

Mobile Site Load Time: 3.6

SSL Verified: SSL verified

3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find

Microformatscitation: didn't find

Click To Call on page: didn't find

Facebook Connection: Yes

Google+ Connection: Yes

Pinterest Connection: Yes

YouTube Connection: No

Twitter Connection: Yes

Instagram Connection: No

Mobile Responsive: found

Mobile Optimized Site: found

Chatbot: not using a chatbot

Citations: 1

Keyword: Flooring Services City of London, London

Ranking On The 1st Page: didn't find

Ranking On The Map: didn't find

1st Category: Flooring Shop

Categories: Flooring Shop,Floor refinishing service,Flooring contractor,Wood and laminate flooring supplier,Wood floor installation service

Google+ URL: https://www.google.com/maps/place/Superfloors+UK/data=!3m1!4b1!4m2!3m1!1s0x0:0xbed1f92b4596b6a2

Owner Verified: Yes

4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 29

Google+ Score: 2.0

Google My Business Videos: 2

Top Maps Company: LJ Services Floor Sanding Experts

Google Bad Reviews #: 23

Google Reviewer 1, Name (Bad Review): Dave Dulay

Google Bad Review 1: Avoid this FRAUDULENT company!!
This is my WORST experience ever dealing with a company.
Nothing has ever drawn me to leave a negative review of an organisation until I dealt with this joke of a ‘company' named SuperfloorS or Jonathans Flooring.
Like many others, I was fooled by a decent looking website and competitive prices. I wish I had read these very reviews before making a purchase.
I purchased £1581.82 worth of engineered wooden flooring (order 98193) and was told delivery would take 3-5 days, to which I was later told it would take another week due to ‘supplier issues', despite it being ‘in stock' on their website.
A week later and there is no correspondence, no delivery information, nothing. I had to make contact to the so called ‘Product manager' named Ibitisam Habtur. No response was received from him. When I tried calling the number on their website a belligerent receptionist answered who told me nobody was able to update me on my order due to ‘technical issues' AND I would receive a call back, which obviously I did not.
Every call thereafter was ignored and rejected.
I then came across the terrible but honest google reviews about this absolute shamble of an organisation which led to me requesting a refund.
The refund was supposedly processed on July 28 2022 and I was told it would take 14 days. As expected, no refund was given in that timeframe.
I have had to contact Klarna directly who are now investigating this apparent attempt to defraud me of my hard earned money.
Trading standards and media outlets have also been contacted.

I reordered the exact same item with UK Flooring Direct who actually stocked the item and it was shipped 2 days later with no issues and they were cheaper, please use them instead of this fraudulent company.

AVOID AVOID AVOID

Google Reviewer 2, Name (Bad Review): Francesca Leithold

Google Bad Review (2): Reported to Action Fraud.
Incident NFRC220605221389.

Do not order from this company. I placed an order above 2.5k, did not, in line with other reviews here, receive an order confirmation, and got advised that the flooring was out of stock and due to be refunded. One month later I am still waiting for the refund and have raised a dispute with the bank. This is now additionally complicated by the fact that no order confirmation was sent or generated. The online chat bot gets occasional holding responses but never a substantive response. I will seek legal advice in the following week.

Google Good Reviews #: 5

Google Reviewer Name (Good Review): Dawn Wilson

Google Good Review: Can't thank Superfloors enough, saved us about £1,500 pounds on our flooring. Jonathan kept us in touch with delivery etc. Would highly recommend

Reviews last 30 Days: 2

Bad Review Percentage: 79%

Bad Reviews Top 10: 8

IP Bad Reviews #: 0

IP Bad Reviews:

YP Reviews #: 0

YP Bad Reviews #: 0

YP Bad Reviews:

Keywords In Homepage: 1

Website Backlinks: 0

Website Title: Super Floors UK – Parquet, Engineered, Solid Wood

Keyword In Title: did not find

City In Title: did not find

Keyword Location: Flooring Services City of London, London

Monthly Search Volume: 0

PPC Adwords Daily Budget($): 0

PPC Adwords Monthly Budget($): 0

Google Analytics: didn't find

Google Tag Manager: didn't find

FB Retargeting Pixel: found

Display Ad Retargeting: didn't find

5. DEALS AND SPECIAL OFFERS
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Groupon Offer:

Groupon Offer Title:

Groupon Purchases:

Groupon Offer Expiration:

6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL:

Twitter ID:

Twitter Tweets #: 0

Twitter Followers #: 0

Twitter Likes #: 0

Facebook Page URL: https://www.facebook.com/sharer

FB Likes #: 0

FB Followers #: 0

FB Posts In Last 30 Days: 0

FB Last Posted Days Ago:

FB Last Post Date:

FB Last Post Text:

FB Last Post Image:

FB Desktop Cover URL: did not find

SOCIAL MEDIA ACCOUNT COVER

Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipOnfL05n-U8TTXSL3gkPqt6G3eGlPpSHiV-JSG5=w374-h615-k-no

Youtube Cover URL: did not find

Twitter Cover URL: did not find

YouTube URL:

YouTube Subscribers: 0

YouTube Views: 0

YouTube Videos: 0

YouTube Video Search: found

Google Video Search: didn't find

Instagram URL:

Posts #:

Instagram Followers #:

Instagram ID:

Pinterest URL: http://pinterest.com/pin/create/button/?url=https://www.superfloors.co.uk/&media=https://www.superfloors.co.uk/wp-includes/images/media/default.png

Pinterest Followers #: 0

Boards #: 0

Pins #: 0

Disclaimer.

The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.