Classy Design Afro Hair Salon London England SE12 0AE Hairdresser

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1. GENERAL INFORMATION:
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Company Name:  Classy Design Afro Hair Salon

Address:  39A Burnt Ash Hill

City:   London

State/Region:  England

Postal Code:  SE12 0AE

Country:  GB

Website URL:  http://www.classydesignafrohair.co.uk/

Phone:  020 8851 4793

Owner  First Name: 

Owner Last Name: 

Year Started:

Employees: 

Revenue Estimate: 

Email: 

Website Type:  WordPress

Blog:  didn't find

Blog URL: 

 

2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form:  didn't find

How Fast Does This Their Website Load up

Desktop Site Load Time:  2.7

Mobile Site Load Time:  1.5

SSL Verified:  SSL unverified

 

3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage:  didn't find

Microformatscitation:  didn't find

Click To Call on page: didn't find

Facebook Connection:  No

Google+ Connection:  No

Pinterest Connection:  No

YouTube Connection:  No

Twitter Connection:  No

Instagram Connection:  No

Mobile Responsive:  didn't find

Mobile Optimized Site:  didn't find

Chatbot:  not using a chatbot

Citations:  12

Keyword:  Wigs Bexley, London

Ranking On The 1st Page:  didn't find

Ranking On The Map:  didn't find

1st Category:  Hairdresser

Categories:  Hairdresser

Google+ URL:   https://www.google.com/maps/place/Classy+Design+Afro+Hair+Salon/data=!3m1!4b1!4m2!3m1!1s0x0:0x1ec5c56842e640c3

Owner Verified:  No

 

4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #:  85

Google+ Score:  4.4

Google My Business Videos:  0

Top Maps Company:  The Wigsitter

List of Competitors:  GM's Hair Salon | Tonia Hair Uk | Supergrows Hair Secrets | Posh hair and beauty | Tamara’s Hair Studio | Stuart Phillips | Basecuts Islington

Google Bad Reviews #:  11

Google Reviewer 1, Name (Bad Review):  Arlieee b

Google Bad Review 1:  The absolute worst customer experience I have ever received at a hairdressers in my life! Today the manager, Helen, was disgustingly rude and exemplified poor customer service throughout. I booked an appointment to get a nice and simple shoulder-length single plaits hairstyle and I travelled for 3 and a half hours to get to Lee where she is based. My appointment started at 9:30 and ended at 15:30 with my hair unfinished and me being told by Helen and her stylist that I was going to end up with a hairstyle that I never agreed to. After being told this, I immediately referred back to our previous messages where I detailed (very clearly with pictures) the hair that I wanted. She then started to openly and passive-aggressively complain about me in the salon to the other hairdressers, despite the entire issue being a result of her own incompetency and lack of communication with her staff! After belittling me to her staff, she then tried to pressure me into getting my braids cut into a layered style her stylist wanted (please see the attached images – the stylist wanted to cut by hair where she has placed the elastic bands), saying that if I wanted to get the hair plaited a few inches lower (the way I wanted and had previously asked for), I would have to pay more. I politely told her that it made more sense to leave the hair as it was and just pay the amount that I was quoted to pay (which was more as a courtesy as the length of the hair ended up shorter than what I was meant to have). To my surprise, I was told to pay £65, which was £11 more than the quote that I was given for a longer (finished) braided hairstyle. Given that what I had on my head was completely unfinished, in a terrible state (please see the attached pictures) and nowhere near resembling the style that I had asked for, this was not something I was prepared to do. I responded by explaining that the most I could do is pay the initial quoted price but was imminently asked to leave the salon and was kicked out.

All in all, I found today’s experience and service absolutely despicable and unprofessional. I would not recommend coming to this salon as they have zero understanding of how to treat their customers. Between this and having to endure having the stylist stop half way through braiding the hair, to complete an entire hairstyle on another client, I cannot think of worse experience.

Helen, you and your stylists need to re-evaluate the way you treat people who are happy and willing to come into your salon for a professional service. If you do not understand a hairstyle, it is always better to stop and ask for clarification than to continue with your understanding of what you believe the style to be. Also, under no circumstances should you force a style on someone. At the end of the day, we are PAYING with our hard-earned money for a specific service and should not be coerced to settle for a random style just because you want someone out of the chair and want to be paid.

Google Reviewer 2, Name (Bad Review):  Asher

Google Bad Review (2):  Rude need to learn manners hostile people in some dutty ghetto area not for me

Google Good Reviews #:  63

Google Reviewer Name (Good Review):  Chris

Google Good Review:  Excellent service, professional and expert team of stylists and good price

Reviews last 30 Days:  0

Bad Review Percentage:  13%

Bad Reviews Top 10:  1

IP Bad Reviews #:  0

IP Bad Reviews: 

YP Reviews #:  0

YP Bad Reviews #:  0

YP Bad Reviews: 

Keywords In Homepage:  0

Website Backlinks:  0

Website Title:  CLASSY DESIGN AFRO HAIR SALON

Keyword In Title:   did not find

City In Title:  did not find

Keyword Location:  Wigs Bexley, London

Monthly Search Volume:  0

PPC Adwords Daily Budget($):  0

PPC Adwords Monthly Budget($): 0

Google Analytics:  didn't find

Google Tag Manager:  didn't find

FB Retargeting Pixel:  did not find

Display Ad Retargeting:  didn't find

 

5. DEALS AND SPECIAL OFFERS
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Groupon Offer: 

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6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL: 

Twitter ID: 

Twitter Tweets #:  0

Twitter Followers #:  0

Twitter Likes #:  0

Facebook Page URL: 

FB Likes #:  0

FB Followers #:  0

FB Posts In Last 30 Days: 

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FB Desktop Cover URL:  did not find

SOCIAL MEDIA ACCOUNT COVER

Google+ Cover URL:  https://lh5.googleusercontent.com/p/AF1QipMpMgs-OvtPbRPfqTMQixVgV7JI5zUIpyS3Vk4B=w374-h615-k-no

Youtube Cover URL:  did not find

Twitter Cover URL:  did not find

YouTube URL: 

YouTube Subscribers:  0

YouTube Views:  0

YouTube Videos:  0

YouTube Video Search:  found

Google Video Search:  didn't find

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Pinterest Followers #:  0

Boards #:  0

Pins #:  0

 

Disclaimer.

The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.