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1. GENERAL INFORMATION:
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Company Name: BMW & Mini Specialist Croydon
Address: 29 Neville Rd
City: Croydon
State/Region: England
Postal Code: CR0 2DS
Country: GB
Website URL: http://www.kmkautos.co.uk/
Phone: 020 8689 8088
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email:
Website Type: WordPress 6.0.2
Blog: found
Blog URL: https://kmkautos.co.uk/blog/
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: didn't find
How Fast Does This Their Website Load up
Desktop Site Load Time: 5.5
Mobile Site Load Time: 3.5
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: found
Facebook Connection: Yes
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: No
Twitter Connection: No
Instagram Connection: No
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 0
Keyword: Automotive Services Croydon, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Vehicle repair shop
Categories: Vehicle repair shop
Google+ URL: https://www.google.com/maps/place/BMW+%26+Mini+Specialist+Croydon/data=!3m1!4b1!4m2!3m1!1s0x0:0xf29459e5cfbb5336
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 121
Google+ Score: 4.6
Google My Business Videos: 0
Top Maps Company: AA Automotive Services
List of Competitors: Merc Repairs Ltd | Saunders AutoCare Waddon | Marshall Mercedes-Benz Van Croydon (Service) | AutoWindows | Surrey Accident Repair Centre | Silverwing Garage | Garage Door Services
Google Good Reviews #: 100
Google Reviewer Name (Good Review): Edward Oakley
Google Good Review: I have used KMK for a few years now, with a couple of different BMW's. Always honest, reasonable and extremely knowledgeable. Highly recommend. 13250
Google Bad Reviews #: 14
Google Reviewer Name (Bad Review): Camberwell Carrot
Google Bad Review: Bad organisation and horrible customer service, avoid this workshop if you value your time.
-1 star for losing track of my booking
After enquiring over e-mail, I got a confirmation from Mindaugas that I would be able to drop of my car on a specific date for next day service.
When I arrive, they have no record of my booking to which I show them my e-mail confirmation and ask whether they can slot me in another day of the week and tell them that I am flexible.
-3 stars for the appalling customer services
The reply is “Sorry, we do not have anywhere to leave the car, it is better to telephone in next time to really get a confirmation”. I think any reasonable person would understand that unless this situation is sorted out asap, there would not be any next time.
Not this guy, I have to give him a hint that this is really bad and point out that I basically wasted 2 hours taking time off work, driving there etc. The next reply was “You can call the boss, Mindaugas, perhaps he can help you”. I had to think really hard for a second, do I really want this clown to touch my car and came to the conclusion that it probably deserves better and left.
If I could leave some advice, keep employees who act as owners. Mistakes happens and are a great opportunity to show pro-active leadership but clearly this guy wasn't bothered. Perhaps he is a great mechanic, I will never know, however I highly doubt that he will ever care for another persons car and give you the best service. Hint: get rid of him.
Reviews last 30 Days: 4
Bad Review Percentage: 12%
Bad Reviews Top 10: 2
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 0
Website Backlinks: 0
Website Title: KMK Autos – BMW & MINI Specialist London , Car Service Croydon , DPF cleaning
Keyword In Title: did not find
City In Title: found
Keyword Location: Automotive Services Croydon, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 0
PPC Adwords Monthly Budget($): 0
Google Analytics: didn't find
Google Tag Manager: didn't find
FB Retargeting Pixel: did not find
Display Ad Retargeting: didn't find
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
Groupon Offer Title:
Groupon Purchases:
Groupon Offer Expiration:
6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL:
Twitter ID:
Twitter Tweets #: 0
Twitter Followers #: 0
Twitter Likes #: 0
Facebook Page URL: https://www.facebook.com/kmk-exclusive-automobiles-303786189728788
FB Likes #: 0
FB Followers #: 0
FB Posts In Last 30 Days: 0
FB Last Posted Days Ago:
FB Last Post Date:
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FB Last Post Image:
FB Desktop Cover URL: did not find
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipOEZ7abufQrAw2p3pL8Uh1udFMy3Mnae3e0xMuB=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: did not find
YouTube URL:
YouTube Subscribers: 0
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
Instagram URL:
Posts #:
Instagram Followers #:
Instagram ID:
Pinterest URL:
Pinterest Followers #: 0
Boards #: 0
Pins #: 0
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.