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1. GENERAL INFORMATION:
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Company Name: Urban Design Build
Address: Trinity House
City: Waltham Abbey
State/Region: England
Postal Code: EN9 1PH
Country: GB
Website URL: http://www.urbandesignbuild.co.uk/
Phone: 07966 441517
Owner First Name:
Owner Last Name:
Year Started:
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Revenue Estimate:
Email: info@urbandesignbuild.co.uk
Website Type: urbandesignbuild v.
Blog: didn't find
Blog URL:
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: didn't find
How Fast Does This Their Website Load up
Desktop Site Load Time: 3.1
Mobile Site Load Time: 2.0
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: found
Microformatscitation: didn't find
Click To Call on page: found
Facebook Connection: Yes
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: No
Twitter Connection: Yes
Instagram Connection: No
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 0
Keyword: loft conversion Barnet, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Construction Company
Categories: Construction Company
Google+ URL: https://www.google.com/maps/place/Urban+Design+Build/data=!3m1!4b1!4m2!3m1!1s0x0:0xcb37e83013fed0b0
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 9
Google+ Score: 4.4
Google My Business Videos: 0
Top Maps Company: Roni Lofts Conversion Ltd
List of Competitors:
Google Bad Reviews #: 1
Google Reviewer 1, Name (Bad Review): Nat Brooks
Google Bad Review 1: My partner and I recently bought our first house, which hadn't been touched since the 1960's and was in need of a lot of renovation work, has no hot water, central heating or the facility for a washing machine, but we were very excited about taking on the challenge of making our house a home.
Although Urban Design Build does not have many reviews on Google, we saw that they were highly rated, the standard of their work looked good from their website, and they offer a complete design and build package, which meant they could take care of the architectural drawings, planning applications, and then move on to the construction of our project. And after meeting Ed, we were very positive about working with them.
Once we had paid UDB to begin the design stage, and were introduced to their Architect Sarah Ross, this is where the issues begun. We found the service from Sarah very impersonal, unknowledgeable and condescending. We believe the drawing stage took far too long, with constant chasing on our part, and that she had not even carried out any due diligence when submitting our planning application to see what had been approved on our road, or what approval route they had gone down. During the planning process, we in fact had to help make a case for ourselves against the council's first refusal on our plans, by doing a site measurement of our neighbours' extensions, so we had a counter argument (this was then approved by the council).
We understand that planning approval is not guaranteed, but we feel we were not supported by Sarah, with her comments usually being on the side of the council or our neighbours rather than us, and usually asking us what we wanted to do, rather than putting forward options. When you pay someone for a service, you should expect that person to be knowledgeable in their field, offer advice and know what the best route is to achieve the best outcome for you. Unfortunately, this isn't the service we received.
Halfway through planning, we started to speak to Ed again regarding finalising details of the build, but the mood was very different from him; He had no idea what was going on regarding our planning application, was not helpful, and when questioned on timescale for our build and a potential start date, we were told he would get back to us. 4 months later, with no email responses or call backs from Ed or James, and after a stressful 3 months of planning, we finally got an email back from James that they were now booked up until the summer of 2021, would not be continuing on to the construction stage with us, and good luck with the build.
After dealing with UDB for 7 months, we feel very let down that they did not have the decency to notify us sooner, and it took us constantly chasing them just to get this information out of them. If they had been honest sooner, we could have lined up another builder to continue with after planning, but now find ourselves having to start the search again, and possibly heading into another winter without hot water or central heating.
We cannot recommend Urban Design Build as a builder, as we were not given the chance to get to that stage with them, but we can definitely say, that we cannot recommend their design service as it is very poor value for money.
Google Reviewer 2, Name (Bad Review):
Google Bad Review (2):
Google Good Reviews #: 7
Google Reviewer Name (Good Review): Joe King
Google Good Review: ED and his team did an excellent job on my extension. All the workers were hard working , polite and conscientious. I would certainly recommend them and would use them again on any future projects.
Reviews last 30 Days: 0
Bad Review Percentage: 11%
Bad Reviews Top 10: 1
IP Bad Reviews #: 0
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YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 5
Website Backlinks: 0
Website Title: Builders in North London – extensions, bathrooms, kitchens, renovation, decoration – Muswell Hill, N10, Highgate, N6, Hampstead, NW3, Crouch End, N8, Tufnell Park, NW5, Camden, NW1 and around
Keyword In Title: did not find
City In Title: did not find
Keyword Location: loft conversion Barnet, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 0
PPC Adwords Monthly Budget($): 0
Google Analytics: found
Google Tag Manager: found
FB Retargeting Pixel: didn't find
Display Ad Retargeting: found Google
5. DEALS AND SPECIAL OFFERS
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6. SOCIAL MEDIA ENGAGEMENT
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Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.