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1. GENERAL INFORMATION:
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Company Name: UCL Centre for Languages & International Education
Address: 26 Bedford Way
City: London
State/Region: England
Postal Code: WC1H 0AP
Country: GB
Website URL: http://ucl.ac.uk/clie
Phone: 020 7679 5454
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Website Type: Unknown
Blog: didn't find
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2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: found
How Fast Does This Their Website Load up
Desktop Site Load Time: 2.3
Mobile Site Load Time: 1.9
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: didn't find
Facebook Connection: Yes
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: Yes
Twitter Connection: Yes
Instagram Connection: Yes
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 0
Keyword: Learn English Schools Bexley, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: University department
Categories: University department
Google+ URL: https://www.google.com/maps/place/UCL+Centre+for+Languages+%26+International+Education/data=!3m1!4b1!4m2!3m1!1s0x0:0xc74af7d3db488c38
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 18
Google+ Score: 3.9
Google My Business Videos: 0
Top Maps Company: Learning & Enterprise College Bexley
List of Competitors: LSE Law School
Google Bad Reviews #: 5
Google Reviewer 1, Name (Bad Review): HarryFlavia Chapman
Google Bad Review 1: I experienced a poor level of teaching (and I have been a language teacher) and poor administration. I had hoped for a convivial environment where I could enjoy language learning and cultural exchange. This wasn't the case. The teacher was poorly motivated and used bad materials in a poorly structured lesson. I reported this but to no avail. I appreciate it is tough with evening lessons because everyone is tired but nonetheless the experience was very disappointing.
Google Reviewer 2, Name (Bad Review): John Graham
Google Bad Review (2): The language teachers I've had are excellent, but they are done a huge disservice by the astounding incompetence of the administrative staff. I've taken evening language classes at UCL for the past 2 years and my experiences have included (but are not limited to) the following:
The administrative staff once double-booked our classroom for some external event, which caused a half hour of wasted time in argument with the other booked party. At the beginning of a new semester, they forgot to send the time and location of the classroom until the first day of the course (and only after I called them up asking about it). At the end of the most recent semester, they sent round an email asking people to complete a survey assessing the course quality and forgot to add the link to the survey, nor did they bother sending a follow-up email with the link included.
And now, with the Autumn semester about to begin, they expect the external participants to go through the rigmarole of getting ID cards to access materials that are only useful to enrolled UCL students, and to collect said ID cards from a building that is only open 10am to 4pm on weekdays. This is fine for UCL students, but extremely inconvenient for those of us with 9am-6pm jobs.
Go to Kings, go to a specialised language centre (like a Goethe Institute or a Confucius Institute, depending on the language), or teach yourself for free on the internet. Don't waste your time or money on UCL evening language courses.
EDIT: UCL contacted me after reading the original version of this review and requested that I not name individuals who work in the department. To be fair to them, they did not ask me to change the substance of the review to make it more positive, and since my complaints are against the department as a whole, I agreed to remove the name of the individual.
I have also made some other minor edits for clarity.
Google Good Reviews #: 13
Google Reviewer Name (Good Review): Beatriz
Google Good Review: I really enjoyed my online classes. They were very well structured and enjoyable. Thank you to the teacher for working so hard.
Reviews last 30 Days: 0
Bad Review Percentage: 28%
Bad Reviews Top 10: 2
IP Bad Reviews #: 0
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YP Reviews #: 0
YP Bad Reviews #: 0
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Keywords In Homepage: 0
Website Backlinks: 0
Website Title: UCL Centre for Languages & International Education | UCL Centre for Languages & International Education (CLIE) – UCL – University College London
Keyword In Title: did not find
City In Title: did not find
Keyword Location: Learn English Schools Bexley, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 0
PPC Adwords Monthly Budget($): 0
Google Analytics: found
Google Tag Manager: found
FB Retargeting Pixel: found
Display Ad Retargeting: didn't find
5. DEALS AND SPECIAL OFFERS
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6. SOCIAL MEDIA ENGAGEMENT
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Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.