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1. GENERAL INFORMATION:
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Company Name: The Happy House Cleaning Service
Address:
City:
State/Region: England
Postal Code:
Country: GB
Website URL: https://thehappyhousecleaning.co.uk/
Phone: 020 7101 4326
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email: office@thehappyhousecleaning.co.uk
Website Type: LayerSlider 7.1.2 – Multi-Purpose, Responsive, Parallax, Mobile-Friendly Slider Plugin for WordPress.
Blog: found
Blog URL: https://thehappyhousecleaning.co.uk/blog/
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: found
How Fast Does This Their Website Load up
Desktop Site Load Time: 2.4
Mobile Site Load Time: 1.4
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: found
Facebook Connection: Yes
Google+ Connection: Yes
Pinterest Connection: Yes
YouTube Connection: Yes
Twitter Connection: Yes
Instagram Connection: No
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 5
Keyword: Cleaning Services Barking and Dagenham, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: House cleaning service
Categories: House cleaning service,Service establishment
Google+ URL: https://www.google.com/maps/place/The+Happy+House+Cleaning+Service/data=!3m1!4b1!4m2!3m1!1s0x0:0xa53bf19456dea0e8
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 638
Google+ Score: 4.0
Google My Business Videos: 5
Top Maps Company: Pro Cleaning London
List of Competitors: Rayan cleaning services ltd | Touchless Mobile Car Wash | Go Cleaners London | Spruce & Spades | Forever Properties Cleaning Ltd | Easy Cleaning London | Radi Premium Services
Google Bad Reviews #: 150
Google Reviewer 1, Name (Bad Review): Thayyab Ahmed
Google Bad Review 1: one of the worst customer service experiences I've ever received. I always thought one benefit of rampant neoliberal capitalism is the darwinian extinction of half arsed companies, unfortunately not.
they were: 3 hours late, unapologetic, offered only a £10 discount, wanted money up front. this doesn't seem to be a one off either, many of the reviews here attest to this.
a confused and ill equipped family eventually turned up, but by that point we'd had enough and cancelled before handing any money over. don't make the mistake of booking with them, they'll dredge the happiness out of you; their only area of competence.
Google Reviewer 2, Name (Bad Review): Danny Xu
Google Bad Review (2): Second time I've used Happy House Cleaning and definitely the last. First time the clean was to a very high standard, and as a result I decided to call them in again as they did a great job the first time. However calling them for the second time was a big mistake. The first visit I was originally charged £114 (which is understandably very cheap) for our rented 1 flat bed, however as I was a returning customer they said they would honour the price. I left the house as the team begun the End of Tenancy Clean and within 5 minutes I had a call saying “due to the state of the fridge and the oven it would cost an extra £50”. It was definitely not £50 dirtier than the quoted price as the oven and fridge had been clean within the last two months. I'd have had no issue with this if they had just stated they had no intention of honouring the original price but felt like it was a cheap ploy to charge me extra. As we were due to hand back our keys that same day, this left me with no opportunity to find other equal quotes.
Secondly, the clean was to a very poor standard. I had to go around once they had ‘completed' the clean and ask them to wipe down all of the shelves as they had not been touched at all. On top of this, after paying the increased charge, the team of three packed up and left without a single word, thanks or goodbye. Not expecting a full blown conversation, just minimal customer service would have been appreciated.
Unfortunately I hadn't done a complete inspection of all of the areas of our flat before the team had already rushed away. I found the two storage cupboards had not even been opened, there were multiple smear marks all over the kitchen surfaces, limescale on taps, no dusting behind or on top or behind of cupboards or drawers (I would have been happy to move if asked or made aware), radiators had not even been looked at and the none of the windows had been cleaned (from the inside as per the agreement). I had to spend an extra two hours once they had left to finish the areas that were missed. Not what you need when you're trying to leave your flat for the last time.
Overall, the final check out report reported the flat as cleaned to a minimal domestic standard, and honestly, I'd agree so will probably end up costing me more money taken from our deposit to clean to a standard that new tenants can move in. Very poor cleaning quality and very poor customer service. Would avoid and choose a cleaning company who will charge you the same amount but do a much better job. Photos attached.
Google Good Reviews #: 410
Google Reviewer Name (Good Review): Phillip Jackson
Google Good Review: Best cleaning company on the market at the moment – they are very punctual, helpful and offer high standard services! Recommend to agencies and private customers!
Reviews last 30 Days: 14
Bad Review Percentage: 24%
Bad Reviews Top 10: 2
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 12
Website Backlinks: 0
Website Title: The Happy House Cleaning: Domestic Cleaners from £12/hour – London Cleaning Services
Keyword In Title: found
City In Title: did not find
Keyword Location: Cleaning Services Barking and Dagenham, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 0
PPC Adwords Monthly Budget($): 0
Google Analytics: found
Google Tag Manager: found
FB Retargeting Pixel: didn't find
Display Ad Retargeting: didn't find
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
Groupon Offer Title:
Groupon Purchases:
Groupon Offer Expiration:
6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL: https://twitter.com/TheHappyHouse1
Twitter ID: @TheHappyHouse1
Twitter Tweets #: 193
Twitter Followers #: 59
Twitter Likes #: 0
Facebook Page URL: https://www.facebook.com/THE-HAPPY-HOUSE-Cleaning-Services-340589592742708
FB Likes #: 0
FB Followers #: 0
FB Posts In Last 30 Days: 0
FB Last Posted Days Ago:
FB Last Post Date:
FB Last Post Text:
FB Last Post Image:
FB Desktop Cover URL: did not find
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipNUDHnLPUhY9nUm9Krw4bCZJT3iIWb6j5sFO8Kf=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: https://pbs.twimg.com/profile_banners/2154322059/1535401506/1500×500
YouTube URL: https://www.youtube.com/channel/UCj_Dt58xbGebmOJkuxssyug
YouTube Subscribers:
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
Instagram URL:
Posts #:
Instagram Followers #:
Instagram ID:
Pinterest URL: https://www.pinterest.com/Plam84dob/boards/
Pinterest Followers #: 0
Boards #: 0
Pins #: 0
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.