Ten Dental Facial – Clapham High Street London England SW4 7UQ Dentist

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1. GENERAL INFORMATION:
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Company Name: Ten Dental Facial – Clapham High Street

Address: 154 Clapham High St

City: London

State/Region: England

Postal Code: SW4 7UQ

Country: GB

Website URL: https://tendental.com/clinic/clapham-high-street-clinic/

Phone: 020 7622 7610

Owner First Name:

Owner Last Name:

Year Started:

Employees:

Revenue Estimate:

Email: hello@tendental.com

Website Type: WordPress 6.0.1

Blog: found

Blog URL: https://tendental.com/blog/

2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: found

How Fast Does This Their Website Load up

Desktop Site Load Time: 2.7

Mobile Site Load Time: 1.8

SSL Verified: SSL verified

3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find

Microformatscitation: didn't find

Click To Call on page: found

Facebook Connection: Yes

Google+ Connection: No

Pinterest Connection: No

YouTube Connection: Yes

Twitter Connection: Yes

Instagram Connection: Yes

Mobile Responsive: found

Mobile Optimized Site: found

Chatbot: not using a chatbot

Citations: 0

Keyword: Dentists City of London, London

Ranking On The 1st Page: didn't find

Ranking On The Map: didn't find

1st Category: Dentist

Categories: Dentist,Cosmetic dentist,Dental hygienist,Dental implants periodontist,Dental clinic,Emergency dental service,Endodontist,Facial spa,Orthodontist,Periodontist

Google+ URL: https://www.google.com/maps/place/Ten+Dental+++Facial+-+Clapham+High+Street/data=!3m1!4b1!4m2!3m1!1s0x0:0x8f36902dccb06f1b

Owner Verified: Yes

4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 125

Google+ Score: 4.4

Google My Business Videos: 0

Top Maps Company: London City Dentists

Google Bad Reviews #: 18

Google Reviewer 1, Name (Bad Review): Alex

Google Bad Review 1: I was referred here for a root canal and had an appointment booked two weeks in advance. I arrived on time only to be told that my appointment was being cancelled because the specialist was abroad.

I was told that they'd sent me a text message so I checked my phone and indeed I had received a text sent 7 minutes before my appointment time informing me it was cancelled. Presumably they had far more advance notice of the specialist's overseas travel plans than 7 minutes.

I had to book the entire morning off work for nothing and no compensation at all was offered – they wouldn't even refund my deposit despite it being their cancellation. Despite this I'm sure they charge patients heavily for failing to cancel with enough advance notice.

Completely hypocritical and shows a total lack of respect for their patients. The next appointment they could offer me was over two weeks away which simply isn't good enough when a patient has severe tooth pain and isn't at fault.

Google Reviewer 2, Name (Bad Review): sean griffiths

Google Bad Review (2): Awful service – will not visit again.

Booked a dental ‘check up' and waited a long time to get an available slot, they wanted a £65 payment in advance, only to arrive on the day to find I'm booked with a hygienist only with no dentists available… £65 to see a hygienist, which includes no dental opinion?? are they crazy. Another over priced London service which adds little to no customer value.

Additional to this I visited previously to assess possible straightening options. Had full pictures taken and promised an email with straightening options based on the photos, nothing came through. Upon chasing multiple times and trying to book time to discuss with a consultant the timeslots were limited to non-existent, with the only thing possible being a quick chat with a coordinator.

Will find another dentist.

Update – 14th October:
After complaining previously, Ten Dental have been in touch to book another appointment for this Saturday. Now discovered AGAIN after the booking has been made, that this AGAIN is only with a hygienist. Why is it so difficult to see a DENTIST at the dentists??
Requested all customer details are deleted, tired of wasting my time.

Regarding the manager feedback about my previous post – this makes no sense – the problem wasn't that a booking didn't exist – the booking WAS in the diary but not with a dentist as requested. I did not refuse to make any payment, I double checked the booking was still there because I didn't have my wallet at the time when requested and I was told my appointment was confirmed and they stated the timeslot – the problem was the mistake you made in booking the wrong thing NOT a payment issue.

Google Good Reviews #: 105

Google Reviewer Name (Good Review): Francesca Smith

Google Good Review: Really brilliant experience with Omer who has been fantastic throughout the whole process – very attentive and thoughtful and I would highly recommend

Reviews last 30 Days: 1

Bad Review Percentage: 14%

Bad Reviews Top 10: 1

IP Bad Reviews #: 0

IP Bad Reviews:

YP Reviews #: 0

YP Bad Reviews #: 0

YP Bad Reviews:

Keywords In Homepage: 2

Website Backlinks: 0

Website Title: Dentist Clapham | Clapham High Street Dental Clinic

Keyword In Title: did not find

City In Title: did not find

Keyword Location: Dentists City of London, London

Monthly Search Volume: 0

PPC Adwords Daily Budget($): 25.7

PPC Adwords Monthly Budget($): 771

Google Analytics: found

Google Tag Manager: found

FB Retargeting Pixel: found

Display Ad Retargeting: found Google

5. DEALS AND SPECIAL OFFERS
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Groupon Offer:

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6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL: https://twitter.com/TenDentalFacial

Twitter ID: @TenDentalFacial

Twitter Tweets #: 1767

Twitter Followers #: 1082

Twitter Likes #: 0

Facebook Page URL: https://www.facebook.com/TenDentalFacialUK

FB Likes #: 994

FB Followers #: 1083

FB Posts In Last 30 Days: 0

FB Last Posted Days Ago:

FB Last Post Date:

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FB Last Post Image:

FB Desktop Cover URL: https://scontent-lcy1-1.xx.fbcdn.net/v/t1.6435-9/179029963_4819364674757757_7448495568858945114_n.jpg?stp=dst-jpg_p640x640&_nc_cat=105&ccb=1-7&_nc_sid=e3f864&_nc_ohc=p8fXoH7QLGsAX_ocUHG&_nc_ht=scontent-lcy1-1.xx&oh=00_AT-1wGFAKm1KyvMmrLVsoTT7JRNG2Z-SkP7r5dOvO6r1iA&oe=631C9F8D

SOCIAL MEDIA ACCOUNT COVER

Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipOHZ_qqcEfoJH1uLoQ1RBq6suVD5xrefdzJ2E2Y=w374-h615-k-no

Youtube Cover URL: did not find

Twitter Cover URL: https://pbs.twimg.com/profile_banners/226106711/1549960619/1500×500

YouTube URL: https://www.youtube.com/channel/UCs_HoyXSt5-oRQeNRmdOHFw

YouTube Subscribers:

YouTube Views: 0

YouTube Videos: 0

YouTube Video Search: found

Google Video Search: didn't find

Instagram URL:

Posts #:

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Pinterest URL:

Pinterest Followers #: 0

Boards #: 0

Pins #: 0

Disclaimer.

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