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1. GENERAL INFORMATION:
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Company Name: Biuro Księgowe Londyn – Complex Accounting Ltd
Address: 5 The Mall
City: London
State/Region: England
Postal Code: W5 2PJ
Country: GB
Website URL: https://biuropodatkowe.co.uk/
Phone: 020 8099 4474
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email: info@biuropodatkowe.co.uk
Website Type: WordPress 5.5.3
Blog: didn't find
Blog URL:
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: found
How Fast Does This Their Website Load up
Desktop Site Load Time: 3.0
Mobile Site Load Time: 2.0
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: found
Facebook Connection: No
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: No
Twitter Connection: No
Instagram Connection: No
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 6
Keyword: Accounting Services Ealing, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Accountant
Categories: Accountant,Tax preparation
Google+ URL: https://www.google.com/maps/place/Biuro+Ksi%C4%99gowe+Londyn+-+Complex+Accounting+Ltd/data=!3m1!4b1!4m2!3m1!1s0x0:0xcaa24acca1ad5a8e
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 12
Google+ Score: 4.3
Google My Business Videos: 0
Top Maps Company: Majestic Chartered Accountants
List of Competitors: McMahon Swain & Co | Cheap Tax Accountant Dalston | Association of Certified Digital Accounting Professionals | ProAccountsUk | Burnbecks Chartered Certified Accountants – Registered Auditors & Business Advisors – – Greenwich | Finsbury Accounting Limited | Hammel Accountancy Services Ltd
Google Bad Reviews #: 2
Google Reviewer 1, Name (Bad Review): Paulina Mac
Google Bad Review 1: I have used their services for 2 years. Not only their rates are twice as high as other accountants – sadly the staff wasn't really doing any effort to help the business to save money either – I've spent thousands on my tax with them; on the contrary I've saved a lot more with another Accountant. Moreover I found out that with other accountants both my LTD company and personal tax return can be done in 1 day, whilst with Complex Accounting Ltd I had to work for a week to supply them with documents, tables, invoices, detailed calculations, marking up the costs with markers to make them understand the expenditures so they are able to calculate them – just like if I was doing the tax return by myself and not them for me. Ridiculous treatment once I informed them that I no longer want to use their services – they still tried to charge me for using their address for the whole next year. When I refused as per documented e-mails, they've reduced the price to something around £30 and kept sending me emails about it for nearly a year. On top of that I wasn't getting my payslips regularly and I was missing many of them – complete mess and chaos. Once I've changed my accountant I found out that they didn't notify me about the NIC payments for the previous year, when I was still their Client – resulting in me having to pay a fine to HMRC, even though I have already paid upfront for the current year. Finally when I called and asked if they can help with my Maternity Leave Application, they were rude and unhelpful, trying to get rid of me by saying that they have no access to my Payroll. Later I found out that they actually never gave it to my new Accountant and lost the login details. I was then told by one of the staff members that she will speak to the Manager and return to my company's e-mail but she never did, after which I've decided to post this review.
Google Reviewer 2, Name (Bad Review): tomeklaszok
Google Bad Review (2): (Translated by Google) Unfortunately, there is a huge chaos in this office. There is not one person responsible for contact with the client, there are at least 4 of them. They often contradict each other to the problem and in a different way 180 degrees. The only reliable and professional person is Mr. Piotr. Unfortunately this contact person is very difficult. The phone is missing from him. The fact is that he quickly replies to emails, however, as it turned out, the reason is prosaic is not a Pn full-time only who S hired who works at home. As I wrote there is not one guardian all obtained from subsequent people. With 3 invoices per month, these are continuous phone calls from their site and emails from subsequent men and gentlemen. Let's add that apparently these subsequent people have no insight or awareness of what the same person from the office answered in the same matter. The simplest case how handling an A1 document is commented: “we don't know how to do it because we've never done it, we can try it for … and here the amount but we do not know whether it will come out to us. “For everything this company requires subsidies. The regulations have changed, the third pillar of insurance is an additional payment. You can't get the impression that nobody is in control of this entity. He can call and ask for help, not this to forward invoices or up-to-date documents: they call me saying that they can't communicate with my previous office because according to them this office did not give them something, that office says that this office took over accounting and did not give them any codes so that they could finish something etc. .. A real circus and a fair. Very young ladies inexperienced in managerial positions make an impression and the only thing that managed before running this office was a meat grinder or at most a shopping trolley in a drugstore on the corner. DEAR STATE DEFINITELY DEFINITELY AND THE ENTIRE HEART I RECOMMEND THIS ENTITY IF YOU DON'T WANT TO HAVE HUGE PROBLEMS. IT IS WORTH SEARCHING FOR PROFESSIONAL SOMETHING AND ADDING A PAIR OF PUNDS INAC YOU WILL WAIT YOU FOR A CONTINUOUS CONVERSATION BY TELEPHONE OR MAILO WITH WOELOMA EMPLOYEES OF THIS OFFICE WHO HAVE NO RESPONSIBILITY TO DO. If they managed water in the ocean after 3 days, there would be no water.
(Original)
Niestety w tym biurze panuje olbrzymi chaos .Nie ma jednej osoby odpowiedzialnej za kontakt z klientem jest ich co najmniej 4 .Niejednokrotnie sprzecznie ustosunkowują sie one do problemu i to w sposób odmienny o 180stopni .Jedyna osoba rzetelna i profesjonalna jest Pan Piotr .Niestety wlasnie z ta osoba kontakt jest bardzo utrudniony .Telefonu do niego brak .Faktem jest , iz szybko odpowiada na maile jednak jak sie okazało powód jest prozaiczny nie jest Pn osba na etacie tyllko kim S wynajętym kto pracuje w domu .Tak jak napisałem nie ma jednego opiekuna wszystko uzyskuje sie od kolejnych osób .Przy 3 fakturach w miesiącu sa to nieustanne telefony z ich strony i maile od kolejnych pan i panów .Dodajmy ze najwyraźniej te kolejne osoby nie maja wglądu ani świadomosci co w tej samej sprawie odpowiedziała inna osoba z biura .Najprostrza sprawa jak załatwienie dokumentu A1 jest komentowane : ,, nie wiemy jak to zrobić , bo nigdy tego nie robiliśmy , możemy spobowac za ..i tu kwota ale nie wiemy czy nam wyjdzie” .Za wszystko ta firma rzada dopłat .Zmenily sie przepisy wchodzi 3 filar ubezpieczeń dopłata ..Nie mozna nie odnieść wrażenia ze nikt nad tym podmiotem nie panuje .Potrafia zadzwonić i prosić o pomoc nie o to by przekazać faktury czy bierząco dokumenty : dzwonią do mnie mówiąc ze np nie mogą sie porozumieć z moim poprzednim biurem bo wg nich to biuro czegoś im nie dało , tamto biuro mówi ze to to biuro przejęło księgowość i nie dało im jakis kodów zeby cos mogli skończyć itp ..Istny cyrk i jarmark .Do tego bardzo młode panie niedoświadczone życiowo na stanowiskach menadżerów , robią wrażenie iz jedyna rzeczą która kierowały przed kierowaniem tym biurem był młynek do mięsa albo co najwyżej sklepowy wózek w drogerii na rogu .SZANOWNI PANSTWO ZDECYDOWANIE I CAŁEGO SERCA ODRADZAM TEN PODMIOT JESLI NIE CHCECIE MIEĆ SPORYCH KŁOPOTÓW .WARTO POSZUKAĆ CZEGOŚ PROFESJONALNEGO I DOŁOŻYĆ PARE FUNTÓW INACZEJ CZEKAC WAS BEDZIE NIEUSTANNA ROZMOWA PRZEZ TELEFON CZY MAILOWO Z WOELOMA PRACOWNIKAMI TEGO BIURA , KTÓRZY Z ODPOWIEDZIALNOŚCIĄ NIE MAJA WIELE DO CZYNIENIA .Gdyby zarządzali woda w oceanie po 3 dniach zabrakłoby wody .
Google Good Reviews #: 10
Google Reviewer Name (Good Review): Milosz Raczkowski
Google Good Review: (Translated by Google) Nice professional and quick service (Original) Mila profesjonalna I szybko obsluga
Reviews last 30 Days: 1
Bad Review Percentage: 17%
Bad Reviews Top 10: 2
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 0
Website Backlinks: 0
Website Title: Polski księgowy Londyn – biuro księgowe Complex Accounting Ltd
Keyword In Title: did not find
City In Title: did not find
Keyword Location: Accounting Services Ealing, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 0
PPC Adwords Monthly Budget($): 0
Google Analytics: found
Google Tag Manager: found
FB Retargeting Pixel: found
Display Ad Retargeting: didn't find
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
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6. SOCIAL MEDIA ENGAGEMENT
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Twitter Tweets #: 0
Twitter Followers #: 0
Twitter Likes #: 0
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FB Likes #: 0
FB Followers #: 0
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FB Desktop Cover URL: did not find
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipNZ4r_GLoGS7eOy-8PTiGTB9z0deNBy40YM0D5F=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: did not find
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YouTube Subscribers: 0
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
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Pinterest Followers #: 0
Boards #: 0
Pins #: 0
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.