Tag: Vehicle repair shop

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1. GENERAL INFORMATION:
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Company Name:  Russell Automotive Centre Limited – Audi, VW, Seat, Skoda & Bentley Specialist.

Address:  Kingsbury Trading Estate

City:   London

State/Region:  England

Postal Code:  NW9 8AU

Country:  GB

Website URL:  http://www.rac-london.co.uk/

Phone:  020 8200 0995

Owner  First Name: 

Owner Last Name: 

Year Started:

Employees: 

Revenue Estimate: 

Email:  service@rac-london.co.uk

Website Type:  Unknown

Blog:  didn’t find

Blog URL: 

 

2. WEBSITE PERFORMANCE AND SECURITY:
==========================

Contact Form:  found

How Fast Does This Their Website Load up

Desktop Site Load Time:  1.6

Mobile Site Load Time:  0.9

SSL Verified:  SSL verified

 

3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage:  didn’t find

Microformatscitation:  didn’t find

Click To Call on page: found

Facebook Connection:  Yes

Google+ Connection:  No

Pinterest Connection:  No

YouTube Connection:  No

Twitter Connection:  Yes

Instagram Connection:  No

Mobile Responsive:  found

Mobile Optimized Site:  found

Chatbot:  not using a chatbot

Citations:  0

Keyword:  Automotive Services Barking, London

Ranking On The 1st Page:  didn’t find

Ranking On The Map:  didn’t find

1st Category:  Mechanic

Categories:  Mechanic,Vehicle repair shop,MOT Centre,Tyre Shop

Google+ URL:   https://www.google.com/maps/place/Russell+Automotive+Centre+Limited+-+Audi%2C+VW%2C+Seat%2C+Skoda+%26+Bentley+Specialist./data=!3m1!4b1!4m2!3m1!1s0x0:0xe75304c013048374

Owner Verified:  Yes

 

4. ONLINE REPUTATION AND MARKETING SCORE
==========================

Google Reviews #:  113

Google+ Score:  4.7

Google My Business Videos:  0

Top Maps Company:  G&R AUTO REPAIRS LTD

List of Competitors:  M25 Automotive Ltd | Auto butler | Mecnitecs Mobile Mechanics |Car Repairs | Clutch | Diagnostics | Car Service & Electricians | C.A.R.S: Carls Auto Repair Services mobile car mechanic | Brent Autos | Kar Dok | Mobile Mechanics Barking

Google Bad Reviews #:  7

Google Reviewer 1, Name (Bad Review):  A King

Google Bad Review 1:  Booked car for inspection.
They informed me it would cost £60 agreed thinking the car would be properly checked.

When İ took car, a person came out İ told him about the problem and without checking he was adamant that the brake pads/disks needed replacing.

Within a minute without checking that was his diagnosis. He then spent a further few minutes with useless info.

Spent 5 minutes, didnt examine car and charged me £60. İ stupidly paid and left.

İ wouldnt have minded if at least he had examined the car.

First and last time here.

Google Reviewer 2, Name (Bad Review):  K K

Google Bad Review (2):  After reading very positive reviews online, I thought I would take my Audi TTS to Russell Automotive Centre (RAC) to fix a problem I had with my brakes. Unfortunately, my experience was anything but positive.

I had developed a fault with the brake servo (which I had checked by an independent mechanic) and was advised to get it fixed by an Audi specialist. I proceeded to call RAC on Saturday morning and told them I am pretty sure the brake servo needs replacing and asked what their indicative fee would be to replace this. With the usual caveats already relayed to me, I was given an indicative price of £650-700.

2 days later, I dropped my car off to RAC and in fairness, their customer service was initially very professional. We agreed that they would carry out a diagnostic test to confirm the problem and there would be a fee for that. I confirmed I was happy with this. An hour later, I received a call from the service adviser and was met with the usual “I have bad news”. After much to-ing and fro-ing, the adviser confirmed what I already suspected; that the brake servo needed replacing and unfortunately as it is “such a big job” the fee would be over £1,200 in total!!!!!!!! After I managed to pick up my jaw from the floor and queried why the price was almost double what we had discussed, I was given all sorts of excuses; eventually they agreed to lower the price to around £1,000.

In the end, I took my Audi to another Audi specialist nearby and the work was done for just over £750. The point of my review is not to unfairly criticise RAC, but my experience was the antithesis of what other reviewers had been through and I thought it important to provide a balanced review. I, for one, will avoid them in the future!

Google Good Reviews #:  97

Google Reviewer Name (Good Review):  Stafford Samuels

Google Good Review:  Sunil and his colleagues are very helpful and I feel like my vehicle is always being left in safe hands. Would definitely recommend based on my own experience.

Reviews last 30 Days:  2

Bad Review Percentage:  6%

Bad Reviews Top 10:  1

IP Bad Reviews #:  0

IP Bad Reviews: 

YP Reviews #:  0

YP Bad Reviews #:  0

YP Bad Reviews: 

Keywords In Homepage:  0

Website Backlinks:  0

Website Title:  Audi, VW, Seat, Skoda & Bentley Independent Specialist London

Keyword In Title:   did not find

City In Title:  did not find

Keyword Location:  Automotive Services Barking, London

Monthly Search Volume:  0

PPC Adwords Daily Budget($):  0

PPC Adwords Monthly Budget($): 0

Google Analytics:  found

Google Tag Manager:  found

FB Retargeting Pixel:  did not find

Display Ad Retargeting:  didn’t find

 

5. DEALS AND SPECIAL OFFERS
==========================

Groupon Offer: 

Groupon Offer Title: 

Groupon Purchases: 

Groupon Offer Expiration: 

 

6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL:  https://twitter.com/raclondon

Twitter ID:  @raclondon

Twitter Tweets #:  2781

Twitter Followers #:  562

Twitter Likes #:  0

Facebook Page URL:  https://www.facebook.com/audivwlondon

FB Likes #:  941

FB Followers #:  972

FB Posts In Last 30 Days:  0

FB Last Posted Days Ago: 

FB Last Post Date: 

FB Last Post Text: 

FB Last Post Image: 

FB Desktop Cover URL:  https://scontent-man2-1.xx.fbcdn.net/v/t31.18172-8/469767_10150813476642064_1260563573_o.jpg?stp=dst-jpg_s960x960&_nc_cat=102&ccb=1-7&_nc_sid=e3f864&_nc_ohc=D07WgdTWpPkAX_IR1p5&_nc_ht=scontent-man2-1.xx&oh=00_AT-eu04priw_DVDBG1tPREAwih4IE_MEDWrl4-IFufb8Nw&oe=630051BE

SOCIAL MEDIA ACCOUNT COVER

Google+ Cover URL:  https://lh5.googleusercontent.com/p/AF1QipOGUVQqWe0PIR0bXd6vocDFaEubKeZ_I8SqSoYI=w374-h615-k-no

Youtube Cover URL:  did not find

Twitter Cover URL:  https://pbs.twimg.com/profile_banners/76900059/1468437871/1500×500

YouTube URL: 

YouTube Subscribers:  0

YouTube Views:  0

YouTube Videos:  0

YouTube Video Search:  found

Google Video Search:  didn’t find

Instagram URL: 

Posts #: 

Instagram Followers #: 

Instagram ID: 

Pinterest URL: 

Pinterest Followers #:  0

Boards #:  0

Pins #:  0

 

Disclaimer.

The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.