Tag: Tile contractor

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1. GENERAL INFORMATION:
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Company Name:  Home Tiles Leytonstone

Address:  396 High Rd Leytonstone

City:   London

State/Region:  England

Postal Code:  E11 3HW

Country:  GB

Website URL:  https://www.hometiles.co/stores/leytonstone

Phone:  020 8558 8645

Owner  First Name: 

Owner Last Name: 

Year Started:

Employees: 

Revenue Estimate: 

Email:  leytonstone@hometiles.co

Website Type:  WordPress

Blog:  found

Blog URL:  https://www.hometiles.co/blog

 

2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form:  found

How Fast Does This Their Website Load up

Desktop Site Load Time:  1.5

Mobile Site Load Time:  1.2

SSL Verified:  SSL verified

 

3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage:  didn't find

Microformatscitation:  didn't find

Click To Call on page: found

Facebook Connection:  Yes

Google+ Connection:  No

Pinterest Connection:  No

YouTube Connection:  No

Twitter Connection:  Yes

Instagram Connection:  No

Mobile Responsive:  found

Mobile Optimized Site:  found

Chatbot:  not using a chatbot

Citations:  4

Keyword:  Flooring Services Barking, London

Ranking On The 1st Page:  didn't find

Ranking On The Map:  didn't find

1st Category:  Tile Shop

Categories:  Tile Shop,Bathroom Supply Shop,Tile contractor,Tile manufacturer

Google+ URL:   https://www.google.com/maps/place/Home+Tiles+Leytonstone/data=!3m1!4b1!4m2!3m1!1s0x0:0x1dc09eade3998207

Owner Verified:  Yes

 

4. ONLINE REPUTATION AND MARKETING SCORE
==========================

Google Reviews #:  52

Google+ Score:  4.8

Google My Business Videos:  3

Top Maps Company:  Rex Carpets

List of Competitors:  Tile House Canning Town | Mandarin Stone | Tile Showroom Primrose Hill | European Heritage Ltd. | PORCELANOSA Hanover | TBK Tiles Factory Outlet | SW6 Tile Studio | Tower Ceramics Ltd

Google Bad Reviews #:  2

Google Reviewer 1, Name (Bad Review):  kari muca

Google Bad Review 1:  Barking Store, first impression staff are very welcoming and polite On the phone Watch out no courtesy on how “Some” employee speak to customer on the phone ! and be aware their Promises may be empty and bring shock!
“DO you understand ENGLISH? IT is your RESPONSBILITY to manage your delivery was the words relied to me by I a staff in Barking store which came after I finalising purchased and delivery arrived.

Upon purchase they said delivery is btn 8am to 5pm however I was promised that I will receive a call an hour before the delivery arrives. Which at time i thought was great and will give the person to help carry tiles in the house time to get the house.

NO phone call nothing! delivery man turned up and said they deliver at the public kerb, I thought what am I suppose to block the street with tiles that hazards right!? he said if he put beyond kerb it will cost me extra.

So I called Barking store to seek why no phone call was made and seek why no one called me an hour as promised. That when question above were asked I was like to accept you promise has costed me extra and stress. The employees did not even dare to acknowledge the failure of store to keep their promise or failed in customer services instead he had the audacity to tell me they are running a business like they have no time for calling customer??? rude beyond my wildest dream

I asked for the head office number or to speak to someone else and he was not budging at some point in the conversation he kind of indicated like i don't have the right to refuse/cancel the order. I felt bullied !! like i have no right as a customer.

The man reduced me in to tears like am nobody he made me feels sick, won't give their head office contact which I requested several time as he had suggested I do that, then at some point on the call the phone got cut off I CALLED back “thinking now you want to shut me off after being so mean no way ! I wont let you pushed aside !” he answered and said he don't know what happened.. excuse?

I said am not happy to speak any further and a different voice came through the phone where i had to explain again what happened but TBH i was more upset of the way i was spoken that the main issue. Eventually, he said he is the store manager apologised for not keeping promise and his non good mannered individual he works with.

Not sure why the man felt he can speak or treat me like am nobody am customer with right. Why did the store make promise they cannot keep and why cant a your staff acknowledge failure in the first place??.

I may no be English or speak/ understand English but am customer with every right like any customer. I seek fairness next customer who calls will get that.

Google Reviewer 2, Name (Bad Review):  Jhonny Slavosku

Google Bad Review (2):  Most inconsiderate and appalling attitude from somebody called Zain. Must look into this as one day will liquidate the company for his appaling manner. Please action

Google Good Reviews #:  48

Google Reviewer Name (Good Review):  Dee Taylor

Google Good Review:  Very helpful and friendly staff, great range of products, will definitely recommend and use again. Thankbyou all for a very nice shopping experience

Reviews last 30 Days:  0

Bad Review Percentage:  4%

Bad Reviews Top 10:  1

IP Bad Reviews #:  0

IP Bad Reviews: 

YP Reviews #:  0

YP Bad Reviews #:  0

YP Bad Reviews: 

Keywords In Homepage:  0

Website Backlinks:  0

Website Title:  Tile Shop Leytonstone | Home Tiles Showroom

Keyword In Title:   did not find

City In Title:  did not find

Keyword Location:  Flooring Services Barking, London

Monthly Search Volume:  0

PPC Adwords Daily Budget($):  221.43

PPC Adwords Monthly Budget($): 6643

Google Analytics:  found

Google Tag Manager:  found

FB Retargeting Pixel:  didn't find

Display Ad Retargeting:  found Google

 

5. DEALS AND SPECIAL OFFERS
==========================

Groupon Offer: 

Groupon Offer Title: 

Groupon Purchases: 

Groupon Offer Expiration: 

 

6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL:  https://twitter.com/HomeTilesUK

Twitter ID:  @HomeTilesUK

Twitter Tweets #:  5362

Twitter Followers #:  494

Twitter Likes #:  0

Facebook Page URL:  https://www.facebook.com/hometilesUK

FB Likes #:  1438

FB Followers #:  1519

FB Posts In Last 30 Days:  0

FB Last Posted Days Ago: 

FB Last Post Date: 

FB Last Post Text: 

FB Last Post Image: 

FB Desktop Cover URL:  https://scontent-lcy1-1.xx.fbcdn.net/v/t39.30808-6/294285645_1469404773489036_2025717726260647536_n.jpg?stp=dst-jpg_p235x350&_nc_cat=111&ccb=1-7&_nc_sid=e3f864&_nc_ohc=8A9v9u1LN4wAX9ihYnk&_nc_ht=scontent-lcy1-1.xx&oh=00_AT-d19-U8pQC3eCUvY_OWxakf3eyhcAv118-_ffiN7zBuw&oe=6309FB99

SOCIAL MEDIA ACCOUNT COVER

Google+ Cover URL:  https://lh5.googleusercontent.com/p/AF1QipOEmbvraBfcQhz5z8_GdazNTK8qZ7NHLucH_Ebd=w374-h615-k-no

Youtube Cover URL:  did not find

Twitter Cover URL:  https://pbs.twimg.com/profile_banners/898132821847539716/1607332116/1500×500

YouTube URL: 

YouTube Subscribers:  0

YouTube Views:  0

YouTube Videos:  0

YouTube Video Search:  found

Google Video Search:  didn't find

Instagram URL: 

Posts #: 

Instagram Followers #: 

Instagram ID: 

Pinterest URL: 

Pinterest Followers #:  0

Boards #:  0

Pins #:  0

 

Disclaimer.

The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.