Tag: Property maintenance

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1. GENERAL INFORMATION:
==========================

Company Name:  Hometree

Address: 

City:   

State/Region:  England

Postal Code: 

Country:  GB

Website URL:  https://www.hometree.co.uk/

Phone:  0330 912 4843

Owner  First Name: 

Owner Last Name: 

Year Started:

Employees: 

Revenue Estimate: 

Email:  customer@hometree.co.uk

Website Type:  Unknown

Blog:  didn't find

Blog URL: 

 

2. WEBSITE PERFORMANCE AND SECURITY:
==========================

Contact Form:  didn't find

How Fast Does This Their Website Load up

Desktop Site Load Time:  1.8

Mobile Site Load Time:  0.6

SSL Verified:  SSL verified

 

3. SEO AND SOCIAL MEDIA CONNECTIONS
==========================

Video On Homepage:  found

Microformatscitation:  didn't find

Click To Call on page: didn't find

Facebook Connection:  Yes

Google+ Connection:  No

Pinterest Connection:  No

YouTube Connection:  Yes

Twitter Connection:  Yes

Instagram Connection:  Yes

Mobile Responsive:  found

Mobile Optimized Site:  found

Chatbot:  not using a chatbot

Citations:  6

Keyword:  insurance Barking, London

Ranking On The 1st Page:  didn't find

Ranking On The Map:  didn't find

1st Category:  Property maintenance

Categories:  Property maintenance,Service establishment,Central Heating Service

Google+ URL:   https://www.google.com/maps/place/Hometree/data=!3m1!4b1!4m2!3m1!1s0x0:0x177e6396869a8114

Owner Verified:  Yes

 

4. ONLINE REPUTATION AND MARKETING SCORE
==========================

Google Reviews #:  268

Google+ Score:  3.7

Google My Business Videos:  1

Top Maps Company:  Lark (Group) Limited

List of Competitors: 

Google Bad Reviews #:  90

Google Reviewer 1, Name (Bad Review):  Jen Goh

Google Bad Review 1:  UPDATE
Katie called me to reassure me that she would personally follow up the required service…I was told she would email me too. No email. No contact since. STILL VERY DISAPPOINTED WITH HOMETREE!!! Still waiting for an engineer to service my boiler this week before my warranty expires due to Hometree!

Terrible aftercare service.
I had a boiler installed and they included 2 years of servicing…Last year it took numerous phone calls to get a service arranged and numerous more phonecalls to get the gas service record.

This year I called 2months prior to the required service date, except I was told the engineers only work to a few weeks diary so Hometree would call me back to arrange a service. Except they didnt…they forgot about us!

I called yesterday explaining the situation and was told they cant book a date as the Sales Team need to log me on the system….why am I not already on the system? What a shambles their system must be if a boiler install customer who gas already had 1 service is not already on their system!

So I was palmed off with the advice that someone from their Sales Team will call me urgently but they havent! I called this morning and have spent 35minutes on a phone recorded loop telling me I was caller number 1 in the queue!

Now unless Hometree pull their finger out and service my boiler before 10th January, I will lose the warranty on my boiler due to their lack of records and the terrible process they have in place as well as their laughable customer service agents who cant do anything.

I was seriously considering signing up with Hometree for their service plans but this company is incompetant at looking after customers. I would rather use an independant gas registered engineer for future services.

Google Reviewer 2, Name (Bad Review):  Brian Edye

Google Bad Review (2):  Same problem as the review below with us. Took 16 days to fix and meanwhile we had no heating or hot water. I logged a complaint to their email address last Tuesday. They state they will answer all complaints within 24 hours. But no response yet. No point calling them as they don’t often answer the phone. When they do they say someone will call back with an update but they never do. AVOID this company!

Google Good Reviews #:  169

Google Reviewer Name (Good Review):  Angela Taylor

Google Good Review:  All went well, arrived and completed in appropriate timescales.

Reviews last 30 Days:  17

Bad Review Percentage:  34%

Bad Reviews Top 10:  1

IP Bad Reviews #:  0

IP Bad Reviews: 

YP Reviews #:  0

YP Bad Reviews #:  0

YP Bad Reviews: 

Keywords In Homepage:  0

Website Backlinks:  0

Website Title:  Boiler Cover, Heating & Home Cover from £12.95 | Hometree

Keyword In Title:   did not find

City In Title:  did not find

Keyword Location:  insurance Barking, London

Monthly Search Volume:  0

PPC Adwords Daily Budget($):  1084.03

PPC Adwords Monthly Budget($): 32521

Google Analytics:  found

Google Tag Manager:  found

FB Retargeting Pixel:  found

Display Ad Retargeting:  found Google

 

5. DEALS AND SPECIAL OFFERS
==========================

Groupon Offer: 

Groupon Offer Title: 

Groupon Purchases: 

Groupon Offer Expiration: 

 

6. SOCIAL MEDIA ENGAGEMENT
==========================

Twitter Page URL:  https://platform.twitter.com/

Twitter ID: 

Twitter Tweets #:  0

Twitter Followers #:  0

Twitter Likes #:  0

Facebook Page URL:  https://www.facebook.com/hometreeenergy

FB Likes #:  385

FB Followers #:  423

FB Posts In Last 30 Days:  0

FB Last Posted Days Ago: 

FB Last Post Date: 

FB Last Post Text: 

FB Last Post Image: 

FB Desktop Cover URL:  https://scontent-man2-1.xx.fbcdn.net/v/t1.6435-9/129388344_1362131994128725_3129206234642798696_n.png?stp=dst-png_s960x960&_nc_cat=107&ccb=1-7&_nc_sid=e3f864&_nc_ohc=U08-uQjMiCcAX-RuWV5&_nc_ht=scontent-man2-1.xx&oh=00_AT9zuBjMsKEN9CoRJno-Yk5hU1kfCwfEVuV_aCHtwn9QVg&oe=62F6A291

SOCIAL MEDIA ACCOUNT COVER

Google+ Cover URL:  https://lh5.googleusercontent.com/p/AF1QipNX7BHYMzM-_hwUh67d5zj1L9rJv4Z0wF-8YFNo=w374-h615-k-no

Youtube Cover URL:  did not find

Twitter Cover URL:  did not find

YouTube URL:  https://www.youtube.com/channel/UC6wK2RxFZSxdqsl3rIPJhaw

YouTube Subscribers: 

YouTube Views:  0

YouTube Videos:  0

YouTube Video Search:  found

Google Video Search:  didn't find

Instagram URL:  https://www.instagram.com/hometreeuk/

Posts #:  208

Instagram Followers #:  78

Instagram ID:  @hometreeuk

Pinterest URL: 

Pinterest Followers #:  0

Boards #:  0

Pins #:  0

 

Disclaimer.

The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently UpToDate and cannot be held responsible for any decisions made by the viewer on account of the information on this page.