Tag: Meeting planning service

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1. GENERAL INFORMATION:
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Company Name:  W London

Address:  10 Wardour St

City:   London

State/Region:  England

Postal Code:  W1D 6QF

Country:  GB

Website URL:  https://www.marriott.com/hotels/travel/lonhw-w-london-leicester-square/?scid=bb1a189a-fec3-4d19-a255-54ba596febe2&y_source=1_Mjc4MjIyNC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

Phone:  020 7758 1000

Owner  First Name: 

Owner Last Name: 

Year Started:

Employees: 

Revenue Estimate: 

Email: 

Website Type:  Unknown

Blog:  didn't find

Blog URL: 

 

2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form:  didn't find

How Fast Does This Their Website Load up

Desktop Site Load Time:  2.4

Mobile Site Load Time:  1.1

SSL Verified:  SSL verified

 

3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage:  didn't find

Microformatscitation:  didn't find

Click To Call on page: didn't find

Facebook Connection:  No

Google+ Connection:  No

Pinterest Connection:  No

YouTube Connection:  No

Twitter Connection:  No

Instagram Connection:  No

Mobile Responsive:  didn't find

Mobile Optimized Site:  didn't find

Chatbot:  not using a chatbot

Citations:  0

Keyword:  Spa Services Dagenham, London

Ranking On The 1st Page:  didn't find

Ranking On The Map:  didn't find

1st Category:  Hotel

Categories:  Hotel,Meeting planning service,Wedding venue

Google+ URL:   https://www.google.com/maps/place/W+London/data=!3m1!4b1!4m2!3m1!1s0x0:0x623ef500c84fda51

Owner Verified:  Yes

 

4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #:  1239

Google+ Score:  4.3

Google My Business Videos:  90

Top Maps Company:  Thai Traditional Spa Treatment

List of Competitors:  Holiday Inn London – Kensington High St., an IHG Hotel | Leonardo Royal London Tower Bridge | The Montcalm Hotels | St. Pancras Renaissance Hotel London | The Chilworth London Paddington | Corinthia London | Rosewood London

Google Bad Reviews #:  212

Google Reviewer 1, Name (Bad Review):  Will Matthews

Google Bad Review 1:  We booked a suite for a couple of nights in London to celebrate our 20th wedding anniversary.

The check-in staff were pleasant but very slow. They had no idea what was part of the package I ordered, they didn't tell me about any of the services the hotel provided and couldn't even be bothered to tell me where breakfast was going to be served the next morning.

The suite we booked came with a steam-room, projection (cinema) facilities in room and fancy electric curtains. It was a quite large room. However, the view was dismal, it looked out on to the Gym. The room itself was possibly once very nice, but has deteriorated and given the cleanliness, the hotel seems not to care. There were a number of ugly marks on the walls, floors and fittings. Maybe not the hotels fault but the greasy finger prints on the lighting, dust on the shelves and TV most certainly was the hotels fault. Many of the fittings: mini-bar, cupboards beneath the TV and a door, were broken or on their last legs.

Come 10'o clock at night, it was time to draw the curtains. However the computer tablet that controlled them was broken, which meant the curtains could not be drawn. An engineer came and was unable to repair the faulty tablet. He knew this immediately because there was ‘no master tablet'. Symptomatic of poor management I suspect. Why no ‘Master tablet'? seems pathetic.

The duty manager, after initially saying there were no more rooms, phoned me to inform me we could move to another a suite and someone would come to help in 20 minutes. 40 minutes later — nobody. One more phone call by me and a stressed member of staff flustered into the room and offered me the keys to another suite.

The second suite was much smaller, had fewer facilities, no steam room, no projection facilities and was clearly a good deal cheaper than the room I had booked. No apology, no acknowledgement from the management, no indication of how this would be reflected in the bill. Again, symptomatic of poor or inadequate management.

The check-out was painfully slow (10:30am) and seemingly no knowledge of room down grade. I was told a manager would call me, but as yet — nothing.

In all, if it wasn't for the location, it would be very hard to recommend this hotel, especially since my wife was more than little heart broken by their lackadaisical attitude to guests and the service they provide to guests. It felt we were very much taken for granted.

For context: I've stayed in hotels from Cairo to Tokyo, Boston to San Francisco, Paris to Port Louis. I travel for a living. Occasionally expensive hotels, often modest hotels. From Premiere Inns to the New Otani's. Never have I felt so let down or disappointed by the price to service ratio the W London offered.

Google Reviewer 2, Name (Bad Review):  David

Google Bad Review (2):  Disgusting service. We prepaid a film screening with two lots of food and drinks (not cheap!). We got one set of food and drinks and a whole lot of fuss. Unopened bottles of wine, beer and soft drinks were cleared away before our guests had left and waiting staff were virtually non existent. To top it all off they then handed us a bill which had been prepaid in front of our clients and disputed until receipts were shown. Save yourself the hassle and embarrassment these guys don't need your business.

Google Good Reviews #:  711

Google Reviewer Name (Good Review):  Scott Schuman

Google Good Review:  Great Hotel with great rooms and wonderful service.

Reviews last 30 Days:  13

Bad Review Percentage:  17%

Bad Reviews Top 10:  3

IP Bad Reviews #:  0

IP Bad Reviews: 

YP Reviews #:  0

YP Bad Reviews #:  0

YP Bad Reviews: 

Keywords In Homepage:  0

Website Backlinks:  0

Website Title: 

Keyword In Title:   did not find

City In Title:  did not find

Keyword Location:  Spa Services Dagenham, London

Monthly Search Volume:  0

PPC Adwords Daily Budget($):  1518.47

PPC Adwords Monthly Budget($): 45554

Google Analytics:  found

Google Tag Manager:  found

FB Retargeting Pixel:  did not find

Display Ad Retargeting:  found Google

 

5. DEALS AND SPECIAL OFFERS
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Groupon Offer: 

Groupon Offer Title: 

Groupon Purchases: 

Groupon Offer Expiration: 

 

6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL: 

Twitter ID: 

Twitter Tweets #:  0

Twitter Followers #:  0

Twitter Likes #:  0

Facebook Page URL: 

FB Likes #:  0

FB Followers #:  0

FB Posts In Last 30 Days: 

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FB Desktop Cover URL:  did not find

SOCIAL MEDIA ACCOUNT COVER

Google+ Cover URL:  https://lh5.googleusercontent.com/p/AF1QipMBoUE_hSmBgFIknxFxKim5XfHKlSFc4SjK3VJ9=w374-h615-k-no

Youtube Cover URL:  did not find

Twitter Cover URL:  did not find

YouTube URL: 

YouTube Subscribers:  0

YouTube Views:  0

YouTube Videos:  0

YouTube Video Search:  found

Google Video Search:  didn't find

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Pinterest URL: 

Pinterest Followers #:  0

Boards #:  0

Pins #:  0

 

Disclaimer.

The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.