Tag: Furniture wholesaler

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1. GENERAL INFORMATION:
==========================

Company Name:  Cult Furniture

Address:  811-813

City:   London

State/Region:  England

Postal Code:  SW8 3JH

Country:  GB

Website URL:  https://cultfurniture.com/

Phone:  020 8150 3257

Owner  First Name: 

Owner Last Name: 

Year Started:

Employees: 

Revenue Estimate: 

Email:  media@cultfurniture.com

Website Type:  Unknown

Blog:  found

Blog URL:  https://www.cultfurniture.com/blog/home/

 

2. WEBSITE PERFORMANCE AND SECURITY:
==========================

Contact Form:  found

How Fast Does This Their Website Load up

Desktop Site Load Time:  29.9

Mobile Site Load Time:  18.6

SSL Verified:  SSL verified

 

3. SEO AND SOCIAL MEDIA CONNECTIONS
==========================

Video On Homepage:  didn't find

Microformatscitation:  didn't find

Click To Call on page: didn't find

Facebook Connection:  Yes

Google+ Connection:  Yes

Pinterest Connection:  Yes

YouTube Connection:  No

Twitter Connection:  Yes

Instagram Connection:  Yes

Mobile Responsive:  found

Mobile Optimized Site:  found

Chatbot:  not using a chatbot

Citations:  1

Keyword:  Furniture Store Camden, London

Ranking On The 1st Page:  didn't find

Ranking On The Map:  didn't find

1st Category:  Home Furniture Shop

Categories:  Home Furniture Shop,Furniture wholesaler,Kitchen Furniture Shop,Office Furniture Shop,Rustic Furniture Shop

Google+ URL:   https://www.google.com/maps/place/Cult+Furniture/data=!3m1!4b1!4m2!3m1!1s0x0:0xf2b5c36ee8c2208a

Owner Verified:  Yes

 

4. ONLINE REPUTATION AND MARKETING SCORE
==========================

Google Reviews #:  411

Google+ Score:  4.0

Google My Business Videos:  0

Top Maps Company:  Graham and Green Primrose Hill

List of Competitors:  Furniture Mart | Robertaebasta® London | Bed Mattress Furniture Warehouse | BoConcept Westfield White City | Intirium (UK) Limited | Tender Sleep | Dogtas Exclusive

Google Bad Reviews #:  105

Google Reviewer 1, Name (Bad Review):  Kristina Babianskaite

Google Bad Review 1:  Below is my experience with Cult Furniture:

I have ordered my dining table (£399) and four dining chairs (£99 each) + £40 for delivery on 22 November 2018.

I immediately rang their customer services and asked if it could be delivered on a Saturday. The advisor said they don't do Saturday deliveries so we agreed to get it delivered on Friday, 14 December, for which I took a day off work.

On 14 December I have received my dining table that was damaged. No chairs (???). Rang customer services who apologised and Johanna reassured me that a replacement will be sent on 22 December and that I can throw away the damaged one. Receiving my order in time for Christmas was my main request. They also said that the chairs will come in a separate delivery later that day (meaning I had to spend all day at home waiting for separate deliveries).

Finally, on the same day the chairs have arrived. Two out of four. Ripped and wobbly (see pictures). But where are the other two..? Rang their customer services again. Probably for the fifth time that day. Said it was sent and is with DPD. Rang DPD. They said it will arrive on Saturday 15 December, as Cult Furniture sent them out as separate orders, two chairs per box. So at this point my single order has turned into three separate ones. Finally received my chairs.

The table that was supposed to arrive on 22 December never came. Rang their customer services and turns out they are closed on weekends. Thought OK, knowing them it might arrive on Monday 24 December. Rang on Monday to check and nope, they are now closed until the 27th. So in the end spent my Christmas without a dining table that was promised.

Rang them again today (27 December 2018) to see what is going on. Martina said my table will arrive within an hour (that was never arranged and I was going to leave the house after the call). Few minutes later the courier delivered a parcel that was chairs, still no table. Rang Cult Furniture again. The customer assistant said that parcel was an actual dining table (a box that is 60x60x60cm)!! After being on hold for just under half an hour they still couldn't explain where my dining table was. At that point I have requested a full refund as I have no more patience to deal with this company anymore. I have also requested acknowledgement from management twice but been ignored.

As you can see, they have major internal communication and operational issues but judging from other customer's reviews it seems that they are not taking it seriously and I genuinely don't believe that these five star reviews are not made up by the company.

I would strongly suggest you go elsewhere if you want decent quality and hassle free experience. I myself will never ever use Cult Furniture nor recommend them to anyone else.

Google Reviewer 2, Name (Bad Review):  Peter Göbel

Google Bad Review (2):  (Translated by Google) Waiting for delivery, or was it Godot?
We keep waiting.
And wait. And wait. And wait
… and if we did not die,
then we are still waiting today 🙁

(Original)
Warten auf Sendung, oder war es Godot?
Wir warten weiter.
Und warten. Und warten. Und warten
… und wenn wir nicht gestorben sind,
dann warten wir noch heute:-(

Google Good Reviews #:  288

Google Reviewer Name (Good Review):  Stephen Jacobs

Google Good Review:  I ordered 2 beautiful marble nests of tables with fabulous delivery! Will definitely use again you have some gorgeous products, thank you

Reviews last 30 Days:  1

Bad Review Percentage:  26%

Bad Reviews Top 10:  4

IP Bad Reviews #:  0

IP Bad Reviews: 

YP Reviews #:  0

YP Bad Reviews #:  0

YP Bad Reviews: 

Keywords In Homepage:  0

Website Backlinks:  0

Website Title:  Cult Furniture

Keyword In Title:   did not find

City In Title:  did not find

Keyword Location:  Furniture Store Camden, London

Monthly Search Volume:  0

PPC Adwords Daily Budget($):  1424.03

PPC Adwords Monthly Budget($): 42721

Google Analytics:  found

Google Tag Manager:  found

FB Retargeting Pixel:  found

Display Ad Retargeting:  found Google

 

5. DEALS AND SPECIAL OFFERS
==========================

Groupon Offer: 

Groupon Offer Title: 

Groupon Purchases: 

Groupon Offer Expiration: 

 

6. SOCIAL MEDIA ENGAGEMENT
==========================

Twitter Page URL:  https://twitter.com/cultfurniture

Twitter ID:  @CultFurniture

Twitter Tweets #:  3968

Twitter Followers #:  2225

Twitter Likes #:  0

Facebook Page URL:  https://www.facebook.com/cultfurniture

FB Likes #:  152217

FB Followers #:  153391

FB Posts In Last 30 Days:  19

FB Last Posted Days Ago:  Today

FB Last Post Date:  September 01, 2022

FB Last Post Text: 

FB Last Post Image: 

FB Desktop Cover URL:  https://scontent-lhr8-1.xx.fbcdn.net/v/t39.30808-6/302460769_5348579201863146_1595024945378902100_n.jpg?_nc_cat=107&ccb=1-7&_nc_sid=e3f864&_nc_ohc=x0txuegZq4AAX8Xnc0e&_nc_ht=scontent-lhr8-1.xx&oh=00_AT_OgMvyfIJSY2M_bJd8fIC5OsHW9Pj5y2qEH3hVKPJVCw&oe=63161865

SOCIAL MEDIA ACCOUNT COVER

Google+ Cover URL:  https://lh5.googleusercontent.com/p/AF1QipNR743lRf3nbDy-fSy80JFqETF2A87KHSWH6noV=w374-h615-k-no

Youtube Cover URL:  did not find

Twitter Cover URL:  https://pbs.twimg.com/profile_banners/209103683/1662021847/1500×500

YouTube URL: 

YouTube Subscribers:  0

YouTube Views:  0

YouTube Videos:  0

YouTube Video Search:  found

Google Video Search:  didn't find

Instagram URL: 

Posts #: 

Instagram Followers #: 

Instagram ID: 

Pinterest URL:  https://www.pinterest.com/cultfurniture/

Pinterest Followers #:  10558

Boards #:  13

Pins #:  58133

 

Disclaimer.

The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.