Tag: Dry cleaner

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1. GENERAL INFORMATION:
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Company Name:  Platinum

Address:  180 Baker St

City:   Enfield

State/Region:  England

Postal Code:  EN1 3JY

Country:  GB

Website URL: 

Phone:  020 8363 2726

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2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: 

How Fast Does This Their Website Load up

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3. SEO AND SOCIAL MEDIA CONNECTIONS
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Citations:  18

Keyword:  Cleaning Services Enfield, London

Ranking On The 1st Page:  didn't find

Ranking On The Map:  didn't find

1st Category:  Dry cleaner

Categories:  Dry cleaner

Google+ URL:   https://www.google.com/maps/place/Platinum/data=!3m1!4b1!4m2!3m1!1s0x0:0x6aab93ba3476627d

Owner Verified:  Yes

 

4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #:  5

Google+ Score:  3.6

Google My Business Videos:  0

Top Maps Company:  FK Domestics Ltd

List of Competitors:  Olympic Dry Cleaners Enfield | Windmill Dry Cleaners | Magic Touch Dry Cleaners | First Class Cleaners | Krease Free – Laundry, Ironing and Dry Cleaning Services | Flawless Dry Cleaners | Best Quality Dry Cleaners

Google Good Reviews #:  3

Google Reviewer Name (Good Review):  Lucy Hall

Google Good Review:  Brilliant service, fixed a suit with a small hole in the sleeve, and now as good as new HIGHLY recommended!

 

Google Bad Reviews #:  2

Google Reviewer Name (Bad Review):  Corina Darnborough

Google Bad Review:  I took in my cream raw silk curtains to be dry cleaned. THEY ARE NOW RUINED. The owner advised only that the blackout lining may perish a little, which I accepted as I'd been told that by one other place. When I phoned to ask how it went, he seemed cagey and not confident sounding. To my horror, the silk had been pressed / steamed COMPLETELY FLAT and showed deep-set wrinkles like a piece of scrunched paper which had been ironed. Yhe fabric is now dull and had lost its sheen. Stains were still present, as was dirt and grime.

I tried to calmy discuss it but the owner simply kept making excuses and offered me £5 off (for wrecking a £400 custom made set of curtains) stating “well they are old” as if it would excuse his negligence in applying too much heat to a very delicate fabric. I eventually left after reluctantly paying him half the bill because I was getting a migraine from the sheer stress. He told me his boss won't be happy Then said he worked with his wife. Then said he was, in fact, the boss.

Called back today to raise a formal complaint and he said “you can do what you want”. I asked to be compensated and he said he will be “paying no money” . He was abrupt and stated he couldn't talk as he was “too busy”. I asked for his trade association, or a convenient time to talk and he just rushed to get off the phone. I said I will be writing a Google review and taking it further. He said “fine, you can do that”. I'm fuming at the general dismissive attitude and disrespect to my property.

 

Reviews last 30 Days:  0

Bad Review Percentage:  40%

Bad Reviews Top 10:  2

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Keyword Location:  Cleaning Services Enfield, London

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5. DEALS AND SPECIAL OFFERS
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6. SOCIAL MEDIA ENGAGEMENT
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SOCIAL MEDIA ACCOUNT COVER

Google+ Cover URL:  https://lh5.googleusercontent.com/p/AF1QipO7GV_mgxVngtT0OBO7p2rJa841bjmvzPHNJw4G=w374-h615-k-no

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Disclaimer.

The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.