Tag: Data recovery service

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1. GENERAL INFORMATION:
==========================

Company Name:  iCorrect

Address:  12 Margaret St

City:   London

State/Region:  England

Postal Code:  W1W 8JQ

Country:  GB

Website URL:  https://www.icorrect.co.uk/

Phone:  020 7099 8517

Owner  First Name: 

Owner Last Name: 

Year Started:

Employees: 

Revenue Estimate: 

Email:  support@icorrect.co.uk

Website Type:  WordPress

Blog:  found

Blog URL:  https://www.icorrect.co.uk//blog

 

2. WEBSITE PERFORMANCE AND SECURITY:
==========================

Contact Form:  found

How Fast Does This Their Website Load up

Desktop Site Load Time:  2.9

Mobile Site Load Time:  2.3

SSL Verified:  SSL verified

 

3. SEO AND SOCIAL MEDIA CONNECTIONS
==========================

Video On Homepage:  didn't find

Microformatscitation:  didn't find

Click To Call on page: found

Facebook Connection:  Yes

Google+ Connection:  No

Pinterest Connection:  No

YouTube Connection:  No

Twitter Connection:  Yes

Instagram Connection:  No

Mobile Responsive:  found

Mobile Optimized Site:  found

Chatbot:  not using a chatbot

Citations:  0

Keyword:  Computer Services City of London, London

Ranking On The 1st Page:  didn't find

Ranking On The Map:  didn't find

1st Category:  Computer repair service

Categories:  Computer repair service,Mobile phone repair shop,Data recovery service,Phone repair service,Repair service

Google+ URL:   https://www.google.com/maps/place/iCorrect/data=!3m1!4b1!4m2!3m1!1s0x0:0x2abbd489a9d66382

Owner Verified:  Yes

 

4. ONLINE REPUTATION AND MARKETING SCORE
==========================

Google Reviews #:  431

Google+ Score:  4.8

Google My Business Videos:  1

Top Maps Company:  Mirentech

List of Competitors:  Computerworks | Infonet Technology Solutions & Support Ltd | A L G Computer Solutions | Computer Repairs Hendon | Computer Place | iStore – Apple Strand | iSmash – Fenchurch Place

Google Bad Reviews #:  20

Google Reviewer 1, Name (Bad Review):  J C

Google Bad Review 1:  Repair of iPhone xs lens cover.

Called to speak to them and checked if they did walk in repairs.

Asked how long it would take. Told 45 mins.

Travelled in from work and met the chap I'd spoken to on the phone. Arrived at 1230pm. Explained I would need to leave by 130pm at the latest otherwise I'd come back another time.

Was told to come back at 120pm.

Kept being fobbed off with the worst type of customer service. “Just another two mins”. Then “20 mins”. Then ” 2-5 mins” and finally “he's coming up the stairs now”.

He didn't.

I left. I was late for my meeting. And I had no phone.

I sent my PA to go and pick it up later. Apparently she too had to wait for 20 mins. So they clearly hadn't fixed it and lied to me previously.

The one thing I value in business is honesty. Don't mislead your customers.

Had you just told me it would be an hour I would have made plans. I explicitly asked you if I would be able to leave at 130 when I logged in with you. I even had my client on the phone so as to push back should I need to.

You told me there was no need.

I don't appreciate being misled. And I don't like having my time wasted.

Edit – a reply to your response. You were told clearly my PA would be picking it up and she presented ID. This was not the reason for the second delay.

As for your opinion that 3 stars would have been warranted – again not correct. The phone came back with dust on the lens. It had to be sent back for you to fix the problem.

So, no, I think 1 star was plenty. And yes you should have couriered the phone back to me in the first instance after you'd lied about the length of time it took for repair. You didn't though even though I asked.

Google Reviewer 2, Name (Bad Review):  J H

Google Bad Review (2):  I would absolutely NOT recommend this company for device repairs. They took 7 HOURS to get my phone back to me after being assured the entire repair and return would take around 3 hours. The collection was prompt and I was sent a bill for the repair 2 hours after collection. I paid the invoice 2 minutes after receiving it, expecting my repaired device to be returned to me within the hour of payment (as I had been told multiple times). 3 hours after payment I called the company who had ‘forgotten’ to arrange a courier to return it, but was again assured I would have it back in 45 minutes. Another 1.5 hours later, at 5.45pm I furiously called the company again, this time saying they had no idea where it was and the courier should have arrived by now. Eventually it turned up at 6.15pm from a very rude courier.

To make this whole experience worse my phone screen has been SCRATCHED in the repair process. I would STRONGLY advise against using iCorrect, they clearly do not perform their repairs with any degree of care, and furthermore exhibited a distinct lack of care about customer satisfaction. I am wholly uninpressed and extremely disappointed. Go somewhere else!

Google Good Reviews #:  405

Google Reviewer Name (Good Review):  Kieran

Google Good Review:  great service overall, had a couple of battery replacements now and always speedy and professional. highly recommended

Reviews last 30 Days:  8

Bad Review Percentage:  5%

Bad Reviews Top 10:  0

IP Bad Reviews #:  0

IP Bad Reviews: 

YP Reviews #:  0

YP Bad Reviews #:  0

YP Bad Reviews: 

Keywords In Homepage:  0

Website Backlinks:  0

Website Title:  iCorrect: iPhone, iPad & Apple Watch Repair Specialists | London

Keyword In Title:   did not find

City In Title:  did not find

Keyword Location:  Computer Services City of London, London

Monthly Search Volume:  0

PPC Adwords Daily Budget($):  0

PPC Adwords Monthly Budget($): 0

Google Analytics:  didn't find

Google Tag Manager:  found

FB Retargeting Pixel:  found

Display Ad Retargeting:  didn't find

 

5. DEALS AND SPECIAL OFFERS
==========================

Groupon Offer: 

Groupon Offer Title: 

Groupon Purchases: 

Groupon Offer Expiration: 

 

6. SOCIAL MEDIA ENGAGEMENT
==========================

Twitter Page URL:  https://twitter.com/iCorrect_

Twitter ID:  @iCorrect_

Twitter Tweets #:  7

Twitter Followers #:  7

Twitter Likes #:  0

Facebook Page URL:  https://www.facebook.com/icorrectuk

FB Likes #:  3592

FB Followers #:  3601

FB Posts In Last 30 Days:  0

FB Last Posted Days Ago: 

FB Last Post Date: 

FB Last Post Text: 

FB Last Post Image: 

FB Desktop Cover URL:  did not find

SOCIAL MEDIA ACCOUNT COVER

Google+ Cover URL:  https://lh5.googleusercontent.com/p/AF1QipPANikevjrF7pQTboNzM_lrVPmkWC-G3Kmv5izn=w374-h615-k-no

Youtube Cover URL:  did not find

Twitter Cover URL:  https://pbs.twimg.com/profile_banners/1364533576495206403/1614165266/1500×500

YouTube URL: 

YouTube Subscribers:  0

YouTube Views:  0

YouTube Videos:  0

YouTube Video Search:  found

Google Video Search:  didn't find

Instagram URL: 

Posts #: 

Instagram Followers #: 

Instagram ID: 

Pinterest URL: 

Pinterest Followers #:  0

Boards #:  0

Pins #:  0

 

Disclaimer.

The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.