Tag: Animal hospital

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1. GENERAL INFORMATION:
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Company Name:  Wellington Baseline Animal Hospital

Address:  555 Wellington Rd #4c

City:   Highland

State/Region:  London

Postal Code: 

Country:  GB

Website URL:  https://www.wellingtonbaselineah.ca/

Phone:  (519) 680-1951

Owner  First Name: 

Owner Last Name: 

Year Started:

Employees: 

Revenue Estimate: 

Email: 

Website Type:  Unknown

Blog:  didn't find

Blog URL: 

 

2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form:  didn't find

How Fast Does This Their Website Load up

Desktop Site Load Time:  1.6

Mobile Site Load Time:  1.0

SSL Verified:  SSL verified

 

3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage:  didn't find

Microformatscitation:  didn't find

Click To Call on page: didn't find

Facebook Connection:  No

Google+ Connection:  No

Pinterest Connection:  No

YouTube Connection:  No

Twitter Connection:  No

Instagram Connection:  No

Mobile Responsive:  didn't find

Mobile Optimized Site:  didn't find

Chatbot:  not using a chatbot

Citations:  0

Keyword:  Veterinary Services City of London, London

Ranking On The 1st Page:  didn't find

Ranking On The Map:  didn't find

1st Category:  Animal hospital

Categories:  Animal hospital

Google+ URL:   https://www.google.com/maps/place/Wellington+Baseline+Animal+Hospital/data=!3m1!4b1!4m2!3m1!1s0x0:0xe01279c962db91a3

Owner Verified:  Yes

 

4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #:  193

Google+ Score:  4.8

Google My Business Videos:  0

Top Maps Company:  JACK Veterinary Clinic

List of Competitors: 

Google Bad Reviews #:  12

Google Reviewer 1, Name (Bad Review):  Sky Kros

Google Bad Review 1:  Today I have had a very disturbing experience with this location.
Recently I got a Shollie for emotional support which I indicated over 2 previous visits.

In Early March we went for vaccinations indicated to acquire dog tags to go to pet training and dog parks legally. We were given a tag with a QR code only? I previously had a husky for 12 years and never saw tags like this, and explained so; I was told these are new and scanning brings all information up. This turns out to be misinformation I found out today.

While @ Petsmart they required proof of vaccination so I went to scan the new tags as advised. Nothing about my puppy came up.

Petsmart called with voicemail as the only result.
Petsmart asked me to call them again while they attended to the next customer.

I called over 10 min 4 times, about 2 min apart. Voicemails only.
The 5th attempt, now 15 min has passed since the initial call is answered.

I am asked if I can hold, I explain I cannot, I am put on hold.

The Petsmart employees look at me confused as I am from this as well, we wait, she returns on the phone and explains I was being rude.
I then ask her to speak with the Petsmart employee as we are on speaker phone, I am told again you don't have to talk to me rudely.

Instead of continuing to do this, I decided to speak with the owner afterwards.

It is explained to me that I should understand with a phone ringing that they can see who is calling, and it's a choice to not pick up in order for someone to leave a voicemail.

I explain I am in a location requiring proof of vaccination which can't wait for a voicemail and return call.

Again this is all on speaker phone as it's explained to me that I should be more understanding, while I try and explain the previous call.

With employees in person listening to the call on speaker, we end the call after verification info.

They do not pick up, if they do a forced hold is placed, and afterwards it is explained the customer is to blame.

My question is why did that all happen, and is gaslighting a normality for this location. As an owner, when I receive a call with someone wanting to speak about an issue, I take it seriously, regardless of the 10 years the employees I work with have acquired. Time with a company is no excuse for bad behavior, no owner should be supporting this. I am very shocked at this point.

Google Reviewer 2, Name (Bad Review):  Crazy Cat Lady

Google Bad Review (2):  I really liked this place until my cat actually got sick.. They started making me feel like I was wasting my time and money so I switched and couldn't be happier!! Sometimes they have such attitude here that it makes you feel like way less than family and they sometimes make things very difficult for you. My experience at the end will be the reason I will never return.

Google Good Reviews #:  172

Google Reviewer Name (Good Review):  Andre Coelho

Google Good Review:  They have taken good care of my cat Wolf every time I bring him in. They even call to check up on him after visits.

Reviews last 30 Days:  3

Bad Review Percentage:  6%

Bad Reviews Top 10:  1

IP Bad Reviews #:  0

IP Bad Reviews: 

YP Reviews #:  0

YP Bad Reviews #:  0

YP Bad Reviews: 

Keywords In Homepage:  0

Website Backlinks:  0

Website Title: 

Keyword In Title:   did not find

City In Title:  did not find

Keyword Location:  Veterinary Services City of London, London

Monthly Search Volume:  0

PPC Adwords Daily Budget($):  0

PPC Adwords Monthly Budget($): 0

Google Analytics:  didn't find

Google Tag Manager:  didn't find

FB Retargeting Pixel:  did not find

Display Ad Retargeting:  didn't find

 

5. DEALS AND SPECIAL OFFERS
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Groupon Offer: 

Groupon Offer Title: 

Groupon Purchases: 

Groupon Offer Expiration: 

 

6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL: 

Twitter ID: 

Twitter Tweets #:  0

Twitter Followers #:  0

Twitter Likes #:  0

Facebook Page URL: 

FB Likes #:  0

FB Followers #:  0

FB Posts In Last 30 Days: 

FB Last Posted Days Ago: 

FB Last Post Date: 

FB Last Post Text: 

FB Last Post Image: 

FB Desktop Cover URL:  did not find

SOCIAL MEDIA ACCOUNT COVER

Google+ Cover URL:  https://lh5.googleusercontent.com/p/AF1QipMsllV47V7BlTKJaekcfXFNJmx1F-2AJuZUSdAJ=w374-h615-k-no

Youtube Cover URL:  did not find

Twitter Cover URL:  did not find

YouTube URL: 

YouTube Subscribers:  0

YouTube Views:  0

YouTube Videos:  0

YouTube Video Search:  found

Google Video Search:  didn't find

Instagram URL: 

Posts #: 

Instagram Followers #: 

Instagram ID: 

Pinterest URL: 

Pinterest Followers #:  0

Boards #:  0

Pins #:  0

 

Disclaimer.

The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.