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1. GENERAL INFORMATION:
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Company Name: Specsavers Opticians and Audiologists – Chiswick
Address: 253 Chiswick High Rd.
City: Chiswick
State/Region: London
Postal Code: W4 4PU
Country: GB
Website URL: https://www.specsavers.co.uk/stores/chiswick?utm_source=gmb&utm_medium=organic&utm_campaign=1879&y_source=1_MzgwNzMxNy03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
Phone: 020 8747 5940
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email:
Website Type: Unknown
Blog: didn't find
Blog URL:
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: didn't find
How Fast Does This Their Website Load up
Desktop Site Load Time: 11.9
Mobile Site Load Time: 18.9
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: found
Facebook Connection: Yes
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: Yes
Twitter Connection: Yes
Instagram Connection: Yes
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 0
Keyword: Eye Care Services Dagenham, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Eye Care Clinic
Categories: Eye Care Clinic,Audiologist,Optician,Hearing Aid Shop,Optometrist,Sunglasses Shop
Google+ URL: https://www.google.com/maps/place/Specsavers+Opticians+and+Audiologists+-+Chiswick/data=!3m1!4b1!4m2!3m1!1s0x0:0x5d4fe7613c5ca6ed
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 148
Google+ Score: 4.1
Google My Business Videos: 0
Top Maps Company: KODAK Lens Vision Centre Dagenham
List of Competitors: OCL Vision Chiswick | Laser Eye Surgery & Cataract Surgery West London | Vision Express Opticians – London – Chiswick
Google Bad Reviews #: 33
Google Reviewer 1, Name (Bad Review): Gemma Al-Jassar
Google Bad Review 1: The service in Specsavers in West London is questionable, however none of them are worse than this branch. The staff are incompetent. I booked an appointment over the phone for a contact lens check, only to be told when I arrived that there is no record of the appointment on the server, wasting my time and my lenses. I booked another appointment, only to be told that my appointment had to be changed, which made it very close to my following appointment elsewhere. Then when I arrived, they said there would be a 20 minute delay (bearing in mind that this was very early in the morning. How can there be that much of a delay?). The staff member who saw me refused to see my point of view on the situation, and also refused to supply me with an emergency supply of lenses needed for my holiday, despite all of their mistakes with my appointments. I have bought my lenses elsewhere in time for my holiday. Specsavers, you have COMPLETELY lost my business. I won't be returning to any of your branches. If you want to discuss this with me and find out who that member of staff was, my appointment was at 9:30am on 8th July, changed to 10:20am, then to 10:40am because of the delay.
Google Reviewer 2, Name (Bad Review): Gudrun
Google Bad Review (2): I had new reading glasses made by them and they upsold me a new pair of prescription sunglasses. I was told I have some sun damage in my right eye and I would need proper protection against the sun. Any old sunglasses would not do!!
I chose a frame and I picked them up a week later.
When I used it the first time, one arm fell off. I tried to repair it by using a screw of my old reading glasses (which I still used occasionally), but it did not fit. So I handed in both pairs to have them fixed. I asked the lady to leave them in their own cases but I was told she cannot as they use their tray. When I picked the glasses up, I was handed my glasses in a zip bag which I placed on the top of my bag. I stumbled and fell outside the store and the zip bag fell out – I only realised when I got home that day.
I enquired later on, if someone handed in my glasses and they said no. There was no empathy that it wasn't my fault in the first place.
I had to go back and had a screw fitted on a new pair of glasses. The screw should not have come off in the first place or maybe there was not one in the first place!.
I still need new pair of sunglasses for proper protection and lost £65 plus the old reading glasses I still used.
The lady I spoke to, did not care !
I have sent my comments to the suggested link below by the owner and still waiting for their comments.
Google Good Reviews #: 93
Google Reviewer Name (Good Review): Mark Newton
Google Good Review: Amazing after care service! Accidentally broke my glasses frame. Within 15minutes of walking in my frame was fixed and fully cleaned. Thank you!
Reviews last 30 Days: 3
Bad Review Percentage: 22%
Bad Reviews Top 10: 2
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 0
Website Backlinks: 0
Website Title: Specsavers London – Chiswick Opticians & Hearing Centre
Keyword In Title: did not find
City In Title: did not find
Keyword Location: Eye Care Services Dagenham, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 2646.7
PPC Adwords Monthly Budget($): 79401
Google Analytics: found
Google Tag Manager: found
FB Retargeting Pixel: didn't find
Display Ad Retargeting: didn't find
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
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6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL: https://www.twitter.com/Specsavers/
Twitter ID: @Specsavers
Twitter Tweets #: 99812
Twitter Followers #: 65811
Twitter Likes #: 0
Facebook Page URL: https://www.facebook.com/Specsavers
FB Likes #: 349195
FB Followers #: 345417
FB Posts In Last 30 Days: 0
FB Last Posted Days Ago:
FB Last Post Date:
FB Last Post Text:
FB Last Post Image:
FB Desktop Cover URL: https://scontent-lhr8-1.xx.fbcdn.net/v/t39.30808-6/293871097_10159077900667404_9019157583997928875_n.jpg?_nc_cat=109&ccb=1-7&_nc_sid=e3f864&_nc_ohc=8HZl8K5o1hUAX85Dhba&_nc_ht=scontent-lhr8-1.xx&oh=00_AT-YbD30Oj6x-LCdAESKN24MYOqTKrmrU6Ur834w4Upafw&oe=630300A7
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipONCpAMUxF8yu84oah-K_vViMSI96cssoIfhiAH=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: https://pbs.twimg.com/profile_banners/151871119/1657784575/1500×500
YouTube URL: https://www.youtube.com/user/SpecsaversOfficial
YouTube Subscribers:
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
Instagram URL:
Posts #:
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Pinterest URL:
Pinterest Followers #: 0
Boards #: 0
Pins #: 0
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.