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1. GENERAL INFORMATION:
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Company Name: Sovereign Group
Address: 226B Whitehorse Rd
City: Croydon
State/Region: England
Postal Code: CR0 2LB
Country: GB
Website URL:
Phone: 020 8665 1211
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2. WEBSITE PERFORMANCE AND SECURITY:
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3. SEO AND SOCIAL MEDIA CONNECTIONS
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Citations: 9
Keyword: Car Dealer Croydon, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Vehicle repair shop
Categories: Vehicle repair shop
Google+ URL: https://www.google.com/maps/place/Sovereign+Group/data=!3m1!4b1!4m2!3m1!1s0x0:0x770ab4655c8cc06d
Owner Verified: No
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 8
Google+ Score: 3.6
Google My Business Videos: 0
Top Maps Company: Approved Cars Croydon
List of Competitors: AJ Turners | BMW & Mini Specialist Croydon | PD Motors (Croydon) | Elite Auto Centre
Google Bad Reviews #: 3
Google Reviewer 1, Name (Bad Review): Non Naam
Google Bad Review 1: Had our van in for MOT at Sovereign Group at 226 Whitehorse road CR0 2LB. Van is in excellent condition year 2012 with approximately 60k on the clock. I had replaced the wiper blades 3 months earlier that and done less than 500miles since. So blades in perfect condition, I am pedantic when it comes to vision. The mot engineer did during the MOT jump out of the car, did go over to the left side of it, took a grip with his nails around the end of the left side wiper blade and ripped the blade, I looked stunned at the side, without a word he continued to the right side of the van and repeated the same task. Then stated, your wiper blades needs replacement. Do you want to purchase new ones now as it will be a fail. You can purchase anywhere you like but then you have to come back again. I guess it did really annoy the inspector that the van was supertidy inside out, including engine bay and he could not find anything to fail the van on, so “had to” destroy the wiper blades. Believe me, you can do this easily to brand new wiper blades should you of some strange reason wish to.
Strongly suggest you look for another garage. PS! I am a car mechanic and have been in the automotive field 35 years.
Google Reviewer 2, Name (Bad Review): Muhammad Hassan
Google Bad Review (2): I received an online quote which was a little cheaper than some trusted companies (This is where I made a mistake for a few quid). The recommended repair for MOT was to polish the headlights, which costed extra and was not done properly and there was still oxidised cloud left on the headlights. When repairing the brake light bulb the cap which covers the internal wiring, in the boot, was left open. Tiny white solid dots were left on the bonnet, I assume it was paint or chalk and grease marks left on the car. Website also says that they will pick up the car and deliver it once finished but I was never offered that either. Overall, it was not a good experience and I tried to contact the garage and he was not ready to listen to all this and ENDED THE CALL whilst I was still explaining, amazing customer service, right? When I put my points forward I was told that I was annoying him and I was being picky; I paid full amount and I expect my car to be in the same condition as I delivered it to them, expecting good quality services that I paid for. Generally the guy was rude and had odd response to everything I said/asked.
When I added a review on the online website it never became active so I assume that they only pass the review which have 5 star responses on their website, but dont worry I will do anything to inform everyone about how bad your services are.
Google Good Reviews #: 5
Google Reviewer Name (Good Review): Wendy Samuels
Google Good Review: I have used this garage twice, on recommendation from my boyfriend. They are great, get the job done and are totally honest. Excellent service. Will be using them for my mot next time.
Reviews last 30 Days: 0
Bad Review Percentage: 38%
Bad Reviews Top 10: 3
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Keyword Location: Car Dealer Croydon, London
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5. DEALS AND SPECIAL OFFERS
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6. SOCIAL MEDIA ENGAGEMENT
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FB Followers #: 0
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Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipPrZxNui0fFm2ssUUDkN7qxw_jJdwp__wx9hEXo=w374-h615-k-no
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Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.