Savills Islington Estate Agents London England N1 0NP Property management company

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1. GENERAL INFORMATION:
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Company Name: Savills Islington Estate Agents

Address: 94-96 Upper St

City: London

State/Region: England

Postal Code: N1 0NP

Country: GB

Website URL: https://www.savills.co.uk/estate-agents/savills-islington.aspx?utm_source=Google&utm_medium=Local&utm_term=Islington

Phone: 020 7226 1313

Owner First Name:

Owner Last Name:

Year Started:

Employees:

Revenue Estimate:

Email: clientservices@savills.com

Website Type: Unknown

Blog: found

Blog URL: https://www.savills.co.uk/blog/article/330908/residential-property/6-the-best-characterful-conversions.aspx

2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: found

How Fast Does This Their Website Load up

Desktop Site Load Time: 3.8

Mobile Site Load Time: 3.9

SSL Verified: SSL verified

3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find

Microformatscitation: didn't find

Click To Call on page: found

Facebook Connection: Yes

Google+ Connection: No

Pinterest Connection: No

YouTube Connection: Yes

Twitter Connection: Yes

Instagram Connection: Yes

Mobile Responsive: found

Mobile Optimized Site: found

Chatbot: not using a chatbot

Citations: 3

Keyword: Property Management Services Barnet, London

Ranking On The 1st Page: didn't find

Ranking On The Map: didn't find

1st Category: Property management company

Categories: Property management company,Estate Agent,Property Rental Agency

Google+ URL: https://www.google.com/maps/place/Savills+Islington+Estate+Agents/data=!3m1!4b1!4m2!3m1!1s0x0:0xa80fb21090be1ce

Owner Verified: Yes

4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 235

Google+ Score: 4.5

Google My Business Videos: 1

Top Maps Company: Winkworth Barnet Estate Agents

Google Bad Reviews #: 28

Google Reviewer 1, Name (Bad Review): taylor rogers

Google Bad Review 1: While Savills Islington will certainly whisk you off your feet to get you into a letting we would be extremely cautious when dealing with their letting management team. While our interaction might be ‘standard’ for letting in London the Islington team tasked to handle the ‘day-to-day’ of lettings seemed ill prepared, ill informed and often unable to handle the most basic task. Perhaps their job was to make it seem as such and hope you might never ask again for follow-up.

Given the above, during the majority of or tenancy in Islington at a flat managed by Savills we (luckily) had little interaction with the staff. This was likely due to the fact we were in a more recently renovated unit that required little work and we kept it clean and and good repair. However, when there was a need getting Savills to action on required items often took multiple emails, calls and missed appointment times. During our tenancy of approximately eighteen months we had an endless stream of ‘new’ property managers who seemingly had no idea what the previous person was doing.

One such example was that the flat had an outdoor patio which was completely unusable for the first 4-5 months of our letting as we continually emailed Savills for a repair to the paint which was flaking off the walls (and covering the floor). This rendered the patio unusable as the paint would either be tracked throughout the house or one would need to sweep/vacuum for an hour beforehand to prepare.

While a ‘slow’ response time is frustrating we likely cannot say this is abnormal for any tenancy management and again, and given the general condition of our flat was fortunately a rare occurrence. However, we would note anyone dealing with Savills tenant management staff will need to exercise a great deal of patience despite what we would have imagined as a first rate response/management office..

However, the most frustrating aspect of our interaction with Savills came at the closing of our tenany. It took Savills over a month to forward the basic list of deficiencies upon moving out. This was accompanied by endless emails and accusations that we had lost items such as keys which were clearly noted/pictured in the check-out report or that we had hung pictures without permission (despite providing email confirmation from the previous team member confirming the ability to hang pictures). The back and forth on such basic items (us telling them to simply look at the report and go to the flat to find the items which they after weeks eventually did) was not only needlessly infuriating but exhausting.

It was not until we escalated our request to their internal complaints team and multiple calls and emails to higher management that any action was taken. Ultimately, it took five weeks for the Islington branch to prepare the deficiencies log which meant that it wasn’t until five weeks after moving out that we could even begin having the discussion on which items we agreed or disagreed with. The fact it took over five weeks to prepare a typical form which Savills themselves note they provide within ten days of moving out was again, a needlessly frustrating experience and but one example of how they needlessly complicated easy tasks.

The primary caution with Savills Islington is that while the office presents a polished exterior and one would expect a high level of service from such a generally well spoken of office you are often met with abysmal service.

Google Reviewer 2, Name (Bad Review): Leonel Silva

Google Bad Review (2): I’m shocked with the positive reviews here. I believe that someone is gaming the system and I wouldn’t be surprised coming from Currell. I was a tenant for 2 years and I just had troubles with them. From not showing all the defects of the flat at viewing stage (including a huge portion of the wooden floor rotten which was covered with boxes), to checking in with a broken fridge that took months to repair, and an awful check out process where they tried everything to claim as much deposit as possible. My suggestion to any tenants: record and report EVERYTHING by email and with photos as soon as you have problems. These will come in handy.

Google Good Reviews #: 192

Google Reviewer Name (Good Review): Jin-Ah Yang (양진아)

Google Good Review: My experience with Leah was amazing. Really helpful and communicative. Despite some issues around paperwork, was able to complete.

Reviews last 30 Days: 3

Bad Review Percentage: 12%

Bad Reviews Top 10: 0

IP Bad Reviews #: 0

IP Bad Reviews:

YP Reviews #: 0

YP Bad Reviews #: 0

YP Bad Reviews:

Keywords In Homepage: 0

Website Backlinks: 0

Website Title: Savills UK | Estate & Letting Agents in Islington

Keyword In Title: did not find

City In Title: did not find

Keyword Location: Property Management Services Barnet, London

Monthly Search Volume: 0

PPC Adwords Daily Budget($): 2770.83

PPC Adwords Monthly Budget($): 83125

Google Analytics: found

Google Tag Manager: found

FB Retargeting Pixel: found

Display Ad Retargeting: found Google

5. DEALS AND SPECIAL OFFERS
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Groupon Offer:

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Groupon Purchases:

Groupon Offer Expiration:

6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL: https://twitter.com/savills

Twitter ID: @Savills

Twitter Tweets #: 18692

Twitter Followers #: 74142

Twitter Likes #: 0

Facebook Page URL: https://www.facebook.com/Savills

FB Likes #: 30684

FB Followers #: 34456

FB Posts In Last 30 Days: 0

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FB Desktop Cover URL: https://scontent.flhr2-4.fna.fbcdn.net/v/t39.30808-6/293297528_5272455509498298_2021583324856347468_n.jpg?stp=dst-jpg_s960x960&_nc_cat=107&ccb=1-7&_nc_sid=e3f864&_nc_ohc=LNcoSlC1OTQAX87_Nv3&_nc_ht=scontent.flhr2-4.fna&oh=00_AT-SxON6zRptoRxg8J2ECX0YAVIAEfQAVV_4STWG07qB8g&oe=62E45FD6

SOCIAL MEDIA ACCOUNT COVER

Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipOF9-pF2DO_r5MV5gv1I-NpIZok0J1KhN_IdoAf=w374-h615-k-no

Youtube Cover URL: did not find

Twitter Cover URL: https://pbs.twimg.com/profile_banners/36380487/1657617065/1500×500

YouTube URL: https://www.youtube.com/user/SavillsUK

YouTube Subscribers:

YouTube Views: 0

YouTube Videos: 0

YouTube Video Search: found

Google Video Search: didn't find

Instagram URL: https://www.instagram.com/savills

Posts #: 201000

Instagram Followers #: 3676

Instagram ID: @savills

Pinterest URL:

Pinterest Followers #: 0

Boards #: 0

Pins #: 0

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