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1. GENERAL INFORMATION:
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Company Name: Rooms Outdoor Ltd
Address:
City:
State/Region: England
Postal Code:
Country: GB
Website URL: http://www.roomsoutdoor.co.uk/
Phone: 020 7607 0088
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email: info@roomsoutdoor.co.uk
Website Type: Unknown
Blog: didn't find
Blog URL:
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: didn't find
How Fast Does This Their Website Load up
Desktop Site Load Time: 1.9
Mobile Site Load Time: 1.1
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: found
Facebook Connection: Yes
Google+ Connection: Yes
Pinterest Connection: Yes
YouTube Connection: No
Twitter Connection: No
Instagram Connection: Yes
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 0
Keyword: Kitchen and bathroom renovations Camden, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Construction Company
Categories: Construction Company,Service establishment,Garden building supplier
Google+ URL: https://www.google.com/maps/place/Rooms+Outdoor+Ltd/data=!3m1!4b1!4m2!3m1!1s0x0:0xac4a0a7230469ba9
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 11
Google+ Score: 4.4
Google My Business Videos: 0
Top Maps Company: K&I Kitchens
List of Competitors: Pario Construction Limited | Albastru Construction Ltd | UK Empire Construction LTD | Kv Design And Build Ltd | DS Brothers Ltd | A&G Renovations | Pulse Decorating & Refurbishment Ltd
Google Bad Reviews #: 2
Google Reviewer 1, Name (Bad Review): craig wigley
Google Bad Review 1: They do a good job at installation but if you have any problem afterwards they will charge you over £200 just to look at it and then do absolutely nothing about resolving the issue apart from saying they are too busy. A real shame but endless emails and phone calls will simply be dismissed.
Google Reviewer 2, Name (Bad Review): Robert Wildman
Google Bad Review (2): I purchased a property in December 2019 containing an annexe that Rooms Outdoor had been engaged to construct in 2015. As such I have never been a direct client.
There are a couple of places on the external cedar cladding of the annexe that have warped, when this started I do not know. I contacted the company and sent photos via email so that I could begin to understand options available for rectifying it. I followed up and they provided a quote for visiting and inspecting the site which after consideration I have decided not to take up.
Before deciding to accept the quote or not I needed to establish for myself whether this could be something covered by a warranty given at the time of construction. I consider this sensible. I was informed that the warranty is non-transferrable and told the terms of business are contained on their website (these are the current terms as opposed to those at the time under which the agreement was entered). Clause 8.5 of the current terms goes on to state that at their discretion they may give details of the relevant manufacturer so that they can be contacted directly. Wishing to explore this avenue I asked whether this could be considered but my two emails went unanswered.
I phoned so that my investigations could be concluded and it was explained that timber cladding wouldn't be covered by any guarantees in their experience. I thanked the gentleman for advising and explained why I was asking in the first place to avoid any misunderstanding.
It took longer than I would have liked to establish the final position and on the telephone call I asked why two brief emails of mine had not been answered in over a month. It was explained to me that this was because I have not been a client. The treatment that clients receive is different.
I asked that photos of the annexe, now mine, be removed from the website. Permission presumably having been granted by the former owner but non transferable in my opinion. Unfortunately I was told that this couldn't happen and if I didn't like it I could take them to court.
On advising I would complete a factual Google Review I was told that not being a customer people would laugh at me.
Google Good Reviews #: 8
Google Reviewer Name (Good Review): Elizabeth Wood
Google Good Review: We are so happy with our garden office from Rooms Outdoor! John and his team were so helpful, and the final result is wonderful!
Reviews last 30 Days: 0
Bad Review Percentage: 18%
Bad Reviews Top 10: 2
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 0
Website Backlinks: 0
Website Title: RoomsOutdoor | Garden Rooms and Garden Offices with London showroom
Keyword In Title: did not find
City In Title: did not find
Keyword Location: Kitchen and bathroom renovations Camden, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 0
PPC Adwords Monthly Budget($): 0
Google Analytics: found
Google Tag Manager: found
FB Retargeting Pixel: did not find
Display Ad Retargeting: didn't find
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
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6. SOCIAL MEDIA ENGAGEMENT
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SOCIAL MEDIA ACCOUNT COVER
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Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.