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1. GENERAL INFORMATION:
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Company Name: RCB GROUP
Address: 28a
City: London
State/Region: England
Postal Code: W2 3RX
Country: GB
Website URL: https://rcbgroup.co.uk/
Phone: 07448 189592
Owner First Name:
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Year Started:
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Revenue Estimate:
Email: office@rcbgroup.co.uk
Website Type: WordPress 5.7.6
Blog: found
Blog URL: https://rcbgroup.co.uk/blog/
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: found
How Fast Does This Their Website Load up
Desktop Site Load Time: 1.7
Mobile Site Load Time: 0.9
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: found
Facebook Connection: Yes
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: No
Twitter Connection: No
Instagram Connection: No
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 0
Keyword: loft conversion Barking, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Corporate office
Categories: Corporate office
Google+ URL: https://www.google.com/maps/place/RCB+GROUP/data=!3m1!4b1!4m2!3m1!1s0x0:0x14fc4e01aa8a34c5
Owner Verified: No
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 9
Google+ Score: 4.4
Google My Business Videos: 0
Top Maps Company: My Design & Build Ltd
List of Competitors: John Lewis Home Solutions | Propave drives Ltd | Seby & Dad Ltd
Google Bad Reviews #: 1
Google Reviewer 1, Name (Bad Review): Jacky
Google Bad Review 1: Please do not use this builder, unless you want to go through the same horrible experience that I had with them.
Let me explain why they're your typical “cowboy builder”:
1. Some of their claims in the quote were not true nor accurate. For example, they misused the logos of Gas Safe Register, NICEIC and RIBA to mislead you into believing them they're a member of these organisations. But we later found out they're not a member of any of these organisations. They also claimed that CCTV would be installed on all the projects that you could activate at anytime from anywhere in the world. But In reality, there was no CCTV installed, and the workers left by 4:30pm during week days.
2. They would try to lowball the initial quote to win your business. But any additional work or unexpected problems (which're typical of any house in the area), the charges were exorbitantly expensive. For example, they charged us £250 to remove 11 units from the kitchen (~ 11 sq. m) and store in the garage. They also charged £1400 to take out ~ 10 windows and their window sills. Both were seemingly done within 2 hours by 2 laborers. When we complained about the high price and our intention to bring in another builders for certain work, they threatened to withdraw the full 1-year warranty.
3. They recommended an electrician, who they worked with for a long time and claimed to be NICEIC approved contractor by using its logo in the quote. They persuaded us to use his service for electrical re-wiring of the entire house because they said it's much easier for them to co-ordinate with him. But we later found out that the electrician was not a member of NICEIC. When we raised this issue, they shrugged and claimed that we entered into this contract with him out of our own choice.
4. The sub-contractors were not adequately supervised, nor was there any quality control on their work. For example, RCB agreed with us to fit fibreglass mesh on all the old walls, and proceeded to charge us the entire area of the old walls + another 20 sq. m. We later found out that the mesh was fitted in less than 60% of the wall area by the sub-contractors that they employed. Some of the old walls without mesh already started cracking. The plastering was also done at a sub-par standard, with the plasters so thin that exposed the mesh underneath, which was everywhere across the ground floor. These issues left the painting work significantly more time consuming and thus expensive. We also challenged the on-site supervisor on all these issues, he refused to take responsibility and claimed that his job was only to “ensure work is done accordingly to the building regulation”.
5. The windows were not covered before the plastering work began. So all the glass panes and frames were stained. We also found out that all the panes (7 of them) in the garden room were severely scratched, probably because the workers were trying to remove the stains in a wrong way.
6. The company was deceitful, and we're never sure when they told us the truth. For example, there were no workers working at our property for more than 1 week, which they claimed were because they couldn't secure enough moisture plaster boards, including a delivery which they claimed was cancelled at the last minute. When we pressed them to give us the order number and supplier so we could verify independently, they failed to do so. We suspect the whole drama was fabricated because of staff holidays, sick leaves, etc.
7. The waste pipe that they installed for the en-suite in the loft was visible outside the window of the bedroom, which is ludicrous.
8. There were empty beer bottles scattered across the house. When we raised this to the company, they claimed beers were bought because the “boys” stayed late to complete some tasks. We found that impossible to believe because the workers never stayed later than 4:30pm when we're around.
Because of their incompetency & dishonest behaviour, we terminated the contract with them and am now finding another builder to clean up their mess!
Google Reviewer 2, Name (Bad Review):
Google Bad Review (2):
Google Good Reviews #: 7
Google Reviewer Name (Good Review): Giles Gailer
Google Good Review: Employed Vasi and his team on a loft extension project in London. The build was complex but the team made it simple. Would recommend.
Reviews last 30 Days: 0
Bad Review Percentage: 11%
Bad Reviews Top 10: 1
IP Bad Reviews #: 0
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YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 10
Website Backlinks: 0
Website Title: HOME – RCBGROUP
Keyword In Title: did not find
City In Title: did not find
Keyword Location: loft conversion Barking, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 0
PPC Adwords Monthly Budget($): 0
Google Analytics: didn't find
Google Tag Manager: didn't find
FB Retargeting Pixel: did not find
Display Ad Retargeting: didn't find
5. DEALS AND SPECIAL OFFERS
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6. SOCIAL MEDIA ENGAGEMENT
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Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.