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1. GENERAL INFORMATION:
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Company Name: MM Electrical Fire & Security
Address: COCKPIT YARD
City: London
State/Region: England
Postal Code: WC1N 2NP
Country: GB
Website URL: http://www.mmelectrical.london/
Phone: 020 7405 9292
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email:
Website Type: WordPress 5.0.14
Blog: found
Blog URL: https://mmelectrical.london/blog/
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: found
How Fast Does This Their Website Load up
Desktop Site Load Time: 3.5
Mobile Site Load Time: 1.8
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: found
Facebook Connection: No
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: No
Twitter Connection: No
Instagram Connection: No
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 2
Keyword: Home Inspector Services City of London, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Fire protection service
Categories: Fire protection service,Contractor,Electrical installation service
Google+ URL: https://www.google.com/maps/place/MM+Electrical+Fire+%26+Security/data=!3m1!4b1!4m2!3m1!1s0x0:0x328b15691dccd7a7
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 22
Google+ Score: 3.6
Google My Business Videos: 0
Top Maps Company: Krispey time
List of Competitors:
Google Bad Reviews #: 8
Google Reviewer 1, Name (Bad Review): Rebecca O
Google Bad Review 1: I would not recommend using this company.
We had called MM Electrical to get some work done in our office. They sent an electrician out to carry out the initial inspection. The contractor was super friendly and helpful, and it was a positive experience. He let us know that we required a replacement part and a quote would be sent to us. The quote came to over £400. We contacted the manufacturer directly to see how much the spare part should cost and they let us know it would be around £50 – £150 depending on the exact model. I contacted MM Electrical for the part number. For two weeks they avoided answering the question – saying ‘my colleague who deals with your file is not in today, I don't know where he is' or ‘there is no spare part number'. I told them it had been two weeks and we know there is a spare part number, otherwise they couldn't order the product from the manufacturer.
Eventually I was connected to the director to find out MM Electrical is a 2-man company, Ian (the director) and Eddy ( administrator). Ian spoke to me and said he can't give me the spare part number, to which I asked Why? At first he said, there's no spare part number and I said I contacted the manufacturer & they said there is. He then proceeded to give me an influx of excuses. Finally he said, we're not ordering it from the manufacturer and I asked if he was charging us £400 for a duplicate.
He then completely enraged and said to me – ‘I will not let a 20-something-whatever tell me how to run my business. I have been in business for almost 30 years, what do you know? Go ahead. I'm not scared. Do your worst.' I told him I'm not telling him how to run his business and he said ‘If I give you the part number, you will take your business elsewhere'. Every time I tried to speak after that, he interrupted me and told me I had no right in telling him how to run his business (all I said was it's not right to fight with your customer, as we had paid for the initial inspection already.)
There have been some other positive reviews in the past for this company, but I personally wouldn't recommend them for their service or their pricing.
Google Reviewer 2, Name (Bad Review): Sarah El-Rashidi
Google Bad Review (2): Awful customer service Ian Gayle is a crook and Eddy who I dealt with on the phone was not straightforward and lied about the service price and after providing the wrong service wanted more money!! Finally not only was the service shoddy it was unsafe as the electrician left a cable exposed! I WOULD NEVER RECOMMEND THIS COMPANY!!! I cannot believe it is on NICEIC website and suggest it be removed as unfit.
Google Good Reviews #: 13
Google Reviewer Name (Good Review): Brian Stokes
Google Good Review: Have found them very co-operative and flexible in delivering the service.
Reviews last 30 Days: 0
Bad Review Percentage: 36%
Bad Reviews Top 10: 3
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 0
Website Backlinks: 0
Website Title: Electrical & Fire Alarm Installation | MM Electrical London
Keyword In Title: did not find
City In Title: did not find
Keyword Location: Home Inspector Services City of London, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 0
PPC Adwords Monthly Budget($): 0
Google Analytics: found
Google Tag Manager: found
FB Retargeting Pixel: didn't find
Display Ad Retargeting: found Google
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
Groupon Offer Title:
Groupon Purchases:
Groupon Offer Expiration:
6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL:
Twitter ID:
Twitter Tweets #: 0
Twitter Followers #: 0
Twitter Likes #: 0
Facebook Page URL:
FB Likes #: 0
FB Followers #: 0
FB Posts In Last 30 Days:
FB Last Posted Days Ago:
FB Last Post Date:
FB Last Post Text:
FB Last Post Image:
FB Desktop Cover URL: did not find
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipN5QPbhPVFk5pfQfaNOV0uunciplR6lhgKNYDc=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: did not find
YouTube URL:
YouTube Subscribers: 0
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
Instagram URL:
Posts #:
Instagram Followers #:
Instagram ID:
Pinterest URL:
Pinterest Followers #: 0
Boards #: 0
Pins #: 0
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.