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1. GENERAL INFORMATION:
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Company Name: Marsh & Parsons Notting Hill Estate Agents
Address: 2-6 Kensington Park Rd
City: London
State/Region: England
Postal Code: W11 3BU
Country: GB
Website URL: https://www.marshandparsons.co.uk/contact-us/branches/notting-hill-estate-agents/
Phone: 020 7313 2890
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email: sales.not@marshandparsons.co.uk
Website Type: WordPress 5.8.4
Blog: found
Blog URL: https://www.marshandparsons.co.uk/blog/
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: found
How Fast Does This Their Website Load up
Desktop Site Load Time: 1.7
Mobile Site Load Time: 1.6
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: found
Facebook Connection: Yes
Google+ Connection: Yes
Pinterest Connection: Yes
YouTube Connection: Yes
Twitter Connection: Yes
Instagram Connection: Yes
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 2
Keyword: Estate Agent Camden, London
Ranking On The 1st Page: found
Ranking On The Map: didn't find
1st Category: Estate Agent
Categories: Estate Agent,Estate agent
Google+ URL: https://www.google.com/maps/place/Marsh+%26+Parsons+Notting+Hill+Estate+Agents/data=!3m1!4b1!4m2!3m1!1s0x0:0x2499b04e00b1c57a
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 80
Google+ Score: 4.0
Google My Business Videos: 0
Top Maps Company: Chestertons Camden and Primrose Hill
List of Competitors: Foxtons Maida Vale Estate Agents | Fraser & Co Shoreditch Estate Agents | Winkworth West End Estate Agents | Robinson Jackson Catford Estate Agents | Elegant Property Group | Cluttons – Islington Estate Agents | Goldschmidt & Howland
Google Bad Reviews #: 19
Google Reviewer 1, Name (Bad Review): Jose Joaquín Álvarez
Google Bad Review 1: I want my deposit back.
After 21 days I am still claiming my deposit back and what a coincidence that the landlord is difficult to be reached.
Marsh&Parsons knows this but nothing is done. Please refer this comment to whoever it might concerns.
Google Reviewer 2, Name (Bad Review): Victoria Entwistle
Google Bad Review (2): I wish I did not have to write this review for an agent that I have worked with for 11 years. I used to rent two properties through them.
I had to first stop using them for my Bayswater flat because of them lying on the terms of the contract and attempting to blame the tenant for it.
I decided to give them a second chance with my smaller Notting Hill flat (rented in May 2019). Even before moving in, the tenant installed a lock on the front door without my consent. My multiple calls/emails to M&P to address the issue were ignored. At the end, I was forced by the tenant to accept a key from the new lock even though I wanted the lock removed. M&P refused to insist on compliance with the terms of the contract. They failed to act as my agents but then my tenant is a powerful organisation that gives M&P multiple mandates…
Then in July 2019, M&P failed to transfer the rent from my tenant. The usual statement from M&P arrived on time but the money was not in my account. I chased repeatedly, was referred by email to a number of employees but it took almost a month of chasing to get the rent from the agents. A similar situation occurred in August 2019. The problems were justified with the COVID disruption to staffing. Equally, M&P's fees did not reflect any such disruptions as they charged the standard 10% fee.
In early May, for the first time in 12 months I tried to speak with the person responsible for overseeing my property to establish the terms of our ongoing collaboration. I could not speak with her because her direct line did not work. She refused to call me from any alternative device and I was told that the only way to talk to her was by email!
When as a result of all the problems in the first year I asked M&P to consider reducing their fee of 10% going forward (I also offered to manage the rent payment myself), I was told that this was not possible. When I complained about their service, the same man who did nothing about the lock, rent and management of my flat told me that I don't pay them enough to get a better service. He advised I should be more flexible due to COVID. He ignored my point that I was happy to be flexible as long as they adjusted their commission to reflect their poor service. He told me they had plenty of other clients and if I wanted, I could take my business somewhere else.
I told him I had taken part of my business to a competitor and he started badmouthing them. He told me that if I find these people that great, he will be happy for me to give notice straight away even though he warned I would be on the hook for another 6 months. That was the first time I heard of the new COVID regulations. I would have thought M&P should have kept us in the loop on that!
While this is disappointing, I encourage all of you reading this and experiencing similar issues with M&P's Notting Hill office to give feedback so we as customers are not treated in such unreasonable way. The more transparency there is, the higher the chance M&P may pay attention and go back to their old ways of doing business.
Google Good Reviews #: 56
Google Reviewer Name (Good Review): A Gane
Google Good Review: We are v grateful to Dawn and her team at M and P for ensuring our purchase went through as planned. Her great tenacity, professionalism and sense of humour were an ideal combination. Thank you.
Reviews last 30 Days: 0
Bad Review Percentage: 24%
Bad Reviews Top 10: 2
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 4
Website Backlinks: 0
Website Title: Notting Hill Estate & Letting Agents | Office Details | Marsh & Parsons
Keyword In Title: did not find
City In Title: did not find
Keyword Location: Estate Agent Camden, London
Monthly Search Volume: 480
PPC Adwords Daily Budget($): 54
PPC Adwords Monthly Budget($): 1620
Google Analytics: found
Google Tag Manager: found
FB Retargeting Pixel: found
Display Ad Retargeting: found Google
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
Groupon Offer Title:
Groupon Purchases:
Groupon Offer Expiration:
6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL: https://twitter.com/marshandparsons
Twitter ID: @marshandparsons
Twitter Tweets #: 2421
Twitter Followers #: 11566
Twitter Likes #: 0
Facebook Page URL: https://www.facebook.com/marshandparsons
FB Likes #: 3596
FB Followers #: 4827
FB Posts In Last 30 Days: 0
FB Last Posted Days Ago:
FB Last Post Date:
FB Last Post Text:
FB Last Post Image:
FB Desktop Cover URL: https://scontent.flhr2-3.fna.fbcdn.net/v/t39.30808-6/290141111_10158313852576642_7902549419416971121_n.jpg?stp=dst-jpg_s960x960&_nc_cat=103&ccb=1-7&_nc_sid=e3f864&_nc_ohc=DqyhDbUQtZkAX9v70BS&_nc_ht=scontent.flhr2-3.fna&oh=00_AT8CSWaNwcBsplWG7MPJ6286Yu6zZWlLfUVIXRMHSY9BBA&oe=62E56FF5
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipOYsriMXQkmnt2_7cFqdbK8SBg4U_ZO6B6bCXjV=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: https://pbs.twimg.com/profile_banners/17647361/1518514255/1500×500
YouTube URL: https://www.youtube.com/user/marshandparsons
YouTube Subscribers:
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
Instagram URL: https://www.instagram.com/marshandparsons/
Posts #: 5923
Instagram Followers #: 1474
Instagram ID: @marshandparsons
Pinterest URL: https://www.pinterest.co.uk/marshandparsons/
Pinterest Followers #: 586
Boards #: 42
Pins #: 2245
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.