Istoria Wood Floors by Jordan Andrews London England N8 8JQ Flooring Shop

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1. GENERAL INFORMATION:
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Company Name: Istoria Wood Floors by Jordan Andrews

Address: 80-82 Park Rd

City: London

State/Region: England

Postal Code: N8 8JQ

Country: GB

Website URL: http://www.jordanandrews.com/

Phone: 020 8341 9222

Owner First Name:

Owner Last Name:

Year Started:

Employees:

Revenue Estimate:

Email: sales@jordanandrews.com

Website Type: Divi Child v.1.0.0

Blog: didn't find

Blog URL:

2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: didn't find

How Fast Does This Their Website Load up

Desktop Site Load Time: 4.3

Mobile Site Load Time: 3.3

SSL Verified: SSL verified

3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find

Microformatscitation: didn't find

Click To Call on page: found

Facebook Connection: Yes

Google+ Connection: Yes

Pinterest Connection: Yes

YouTube Connection: No

Twitter Connection: Yes

Instagram Connection: Yes

Mobile Responsive: found

Mobile Optimized Site: found

Chatbot: not using a chatbot

Citations: 0

Keyword: Flooring Services Barnet, London

Ranking On The 1st Page: didn't find

Ranking On The Map: didn't find

1st Category: Flooring Shop

Categories: Flooring Shop,Floor sanding and polishing service,Kitchen Furniture Shop,Kitchen supply shop,Wood floor installation service,Wood floor refinishing service,Wood supplier

Google+ URL: https://www.google.com/maps/place/Istoria+Wood+Floors+by+Jordan+Andrews/data=!3m1!4b1!4m2!3m1!1s0x0:0x55528a0732a9e593

Owner Verified: Yes

4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 37

Google+ Score: 4.3

Google My Business Videos: 3

Top Maps Company: 1to1 Flooring – Barnet

Google Bad Reviews #: 7

Google Reviewer 1, Name (Bad Review): Leehong

Google Bad Review 1: I bought over 200 square metres of engineered floor boards from them.

Less than a year, gaps appears in a few places within the area of floors with under floor heating.

The company insisted the problem was with installation

I felt otherwise and was very disappointed with the experience and regrets the decision of buying floor from them.

Google Reviewer 2, Name (Bad Review): Evgenii Amchislavskii

Google Bad Review (2): I recently replaced an engineered wood floor in my apartment because of faulty installation by the developer with a new one supplied by ISTORIA WOOD FLOORS BY JORDAN ANDREWS. I had a nightmare experience with this shop. To begin with, two weeks prior the works began I had chosen a prime engineered floor of a beautiful pinkish colour in this shop for which I paid in full around £5000. I had been repeatedly reassured by Jeni and Stavros, sales representatives at Crouch End branch, that there had been a sufficient stock of this floor and I could rest assured that the floor would be delivered as expected. The works were scheduled to start on February 2nd, the delivery was requested on February 1st, again I had been in touch with the shop every other day to confirm delivery details. On February 1st, I received a call from Jeni saying that they in fact did not have the floor I ordered or to be precise they had it in character grade. They tried to offer me larger planks of a similar floor for no extra cost, although I was very specific about the floor base and the size of planks I wanted. Anyway, I agreed to proceed with a character grade floor, but the real nightmare began when planks arrived on site. What I received did not qualify for a character grade by any stretch of imagination. The planks I received were bent like bananas, they were poorly treated, colour was not consistent throughout the batch, some planks had patchy areas of discoloration, some were very dark, let alone the colour was not even close to the pinkish one I was after when I was buying the floor. On top of that, the width of planks varied which resulted in larger gaps between some planks, but this only came about when the fitters started installing the floor. All planks were full of massive knots which would qualify a rustic grade at best but what was even more frustrating some of the knots were not filled. My fitters were genuinely disappointed having had to work with a product of such poor quality. I had to pay extra for filling knots and multiple chips.
As much as I wanted, I simply could not move floor works because of availability of my fitters and some other works undergoing in the apartment, so I had no choice but proceed with what the shop sent. To be fair, the shop agreed to replace nearly 50% of planks. I had to go through the pile of wood floor to check each plank myself which was frustrating, time consuming, and totally unnecessary would they have had any quality control in place. The shop proudly boasts about a huge workshop in Crouch End producing the floor, what a joke of a place!
I repeatedly invited shop’s representatives to attend my flat to see what they sent to me and to bring the samples of the floor they sold to me to compare with the end product, but they did not bother to come back to me on that. On top of that, the floor shop never apologised for their total failure let alone they offered no compensation. They did give me a 10% discount for a lesser grade of the floor, but it does not make up for the horrible experience and awful quality of the floor. By the way, Stavros was pushing for much smaller discount, it was me who insisted on at least 10% expecting that I would receive a character grade, but what I received had no grade, it was a pile of firewood. I am now left with the floor which looks even worse than my old floor and I absolutely hate it. Already thinking about replacing it.
I personally would recommend STAYING AWAY from ISTORIA WOOD FLOORS BY JORDAN ANDREWS. Spare yourself big disappointment, frustration, and potentially loss of money.
P. S. I was hoping that the shop would use this opportunity to apologies but it is clear from their response that they are not learning from experience. I could straighten few facts, because their recollection of events is not very accurate, but I am leaving it with them. My review will absolutely stand and it is my opinion that people should think twice before they walk through the door of your shop.

Google Good Reviews #: 30

Google Reviewer Name (Good Review): Richard Taylor

Google Good Review: Beautiful joinery on our stairs by Jordan Andrews.

Reviews last 30 Days: 0

Bad Review Percentage: 19%

Bad Reviews Top 10: 3

IP Bad Reviews #: 0

IP Bad Reviews:

YP Reviews #: 0

YP Bad Reviews #: 0

YP Bad Reviews:

Keywords In Homepage: 0

Website Backlinks: 0

Website Title: Jordan Andrews Istoria Bespoke Wood Floors | Flooring Specialists

Keyword In Title: did not find

City In Title: did not find

Keyword Location: Flooring Services Barnet, London

Monthly Search Volume: 0

PPC Adwords Daily Budget($): 41.1

PPC Adwords Monthly Budget($): 1233

Google Analytics: found

Google Tag Manager: found

FB Retargeting Pixel: didn't find

Display Ad Retargeting: didn't find

5. DEALS AND SPECIAL OFFERS
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Groupon Offer:

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Groupon Purchases:

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6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL: https://twitter.com/istoriafloors

Twitter ID: @IstoriaFloors

Twitter Tweets #: 1001

Twitter Followers #: 1145

Twitter Likes #: 0

Facebook Page URL: https://www.facebook.com/istoriabyjordanandrews

FB Likes #: 0

FB Followers #: 0

FB Posts In Last 30 Days: 0

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FB Desktop Cover URL: did not find

SOCIAL MEDIA ACCOUNT COVER

Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipOw22o4-PLMbcCJhELYJBGNv6b0DZJ07LEz4WQV=w374-h615-k-no

Youtube Cover URL: did not find

Twitter Cover URL: https://pbs.twimg.com/profile_banners/121163463/1647521802/1500×500

YouTube URL:

YouTube Subscribers: 0

YouTube Views: 0

YouTube Videos: 0

YouTube Video Search: found

Google Video Search: didn't find

Instagram URL: https://www.instagram.com/istoria_by_jordan_andrews/

Posts #: 3750

Instagram Followers #: 666

Instagram ID: @istoria_by_jordan_andrews

Pinterest URL: https://www.pinterest.co.uk/IstoriaFloors/boards/

Pinterest Followers #: 1572

Boards #: 17

Pins #: 1569

Disclaimer.

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