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1. GENERAL INFORMATION:
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Company Name: Inner City Estates
Address: 447 Roman Rd
City: Old Ford
State/Region: London
Postal Code: E3 5LX
Country: GB
Website URL: http://www.innercityestates.com/
Phone: 020 7729 3323
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email: info@innercityestates.com
Website Type: Unknown
Blog: didn't find
Blog URL:
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: didn't find
How Fast Does This Their Website Load up
Desktop Site Load Time: 2.1
Mobile Site Load Time: 0.9
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: didn't find
Facebook Connection: Yes
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: No
Twitter Connection: Yes
Instagram Connection: No
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 21
Keyword: Estate Services City of London, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Estate Agent
Categories: Estate Agent
Google+ URL: https://www.google.com/maps/place/Inner+City+Estates/data=!3m1!4b1!4m2!3m1!1s0x0:0x169f13aa3d67fd18
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 206
Google+ Score: 4.7
Google My Business Videos: 0
Top Maps Company: City of London Corporation Housing Estate
List of Competitors:
Google Bad Reviews #: 16
Google Reviewer 1, Name (Bad Review): Umi e Laila
Google Bad Review 1: We had a very bad experience with Inner City Estates…This agency is not trustworthy …
Google Reviewer 2, Name (Bad Review): Malone Ryan
Google Bad Review (2): As tenants of an Inner City Estates property since late August 2019, we respectfully do not recommend the use of this estate agency.
We are currently entering our 6th consecutive week without consistent hot water.
We notified Inner City Estates of this issue on 19 October, explaining that we had around 10-15 minutes of hot water total per day between a flat of two people. As time went on, the number of minutes of hot water dwindled down significantly. Sometimes it would be 2-5 minutes total for both tenants to attempt to share.
On 16 November, we notified our Inner City Estates representatives that we had no hot water to shower with in the flat. This issue remains as such to this day.
Amazingly, over the past 5-6 weeks, this issue has taken 5 engineers (and counting) to attend our premises to attempt to fix this issue. These engineers have told us a range of bewildering comments, instructing us – the tenants – to “look it up on YouTube”; to walking in our flat admitting that they were arriving completely unprepared because “no one had briefed them on the problem”; to admitting “they were actually the incorrect engineer to have been sent out to our premises”; to simply stating “they had no idea what they were doing”. One engineer even looked at our system and said he had “never seen this before in his life”.
While we certainly understand that the water heating system is a problem that pertains to property block management, we have unfortunately been extremely dissatisfied and disheartened with Inner City Estates management of this problem.
We have requested – and been denied – alternative suitable accommodation by the landlord. Although there have been attempted fixes at the problem, it was not – and has not – been fixed in reasonable time, and at certain points was not even addressed by the proper type of specialist engineer. We have now gone nearly 6 weeks with little to no hot water, and have had 5 engineers fail to fix the problem. We have had to now consult the Landlord and Tenant Act of 1985.
The most recent attempted solution to fix the problem has been to order new parts. We have expressed our dissatisfaction with this suggestion to Inner City Estates and the water heating company, as the engineer who ordered the new parts admitted to us that he was not even sure himself if this would be the right solution. What’s even worse, there is no manual, support or helpline for the engineers to use for guidance on our type of water heating system.
The one suggestion that has been the same across multiple engineers was that we need an entirely new system put in place. We do not know why the landlord, heating company or Inner City Estates have chosen to instead order new parts – particularly when this comes from an engineer who was not confident that new parts would even solve the problem.
Nonetheless, we are awaiting an update on expected arrival time of these new parts and must take off work yet another time to have the SIXTH engineer attempt to fix this issue. We believe this is unreasonable, particularly in the cold winter months. No alternative to hot water has been provided.
Prior to these issues the team at Inner City Estates had been very accommodating and helpful, both in welcoming us as new tenants and fixing minor repairs. We were extremely sad to lose faith in their services when such a serious problem occurred.
Google Good Reviews #: 177
Google Reviewer Name (Good Review): Marta Damps
Google Good Review: I recommened Inner City. Helped us to find an apartment, easy, quick and without any problems.
Reviews last 30 Days: 2
Bad Review Percentage: 8%
Bad Reviews Top 10: 1
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 0
Website Backlinks: 0
Website Title: Inner City Estates
Keyword In Title: did not find
City In Title: did not find
Keyword Location: Estate Services City of London, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 0
PPC Adwords Monthly Budget($): 0
Google Analytics: didn't find
Google Tag Manager: didn't find
FB Retargeting Pixel: did not find
Display Ad Retargeting: didn't find
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
Groupon Offer Title:
Groupon Purchases:
Groupon Offer Expiration:
6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL: https://twitter.com/InnerCityEstate
Twitter ID: @InnerCityEstate
Twitter Tweets #: 50
Twitter Followers #: 104
Twitter Likes #: 0
Facebook Page URL: https://www.facebook.com/innercityestates
FB Likes #: 138
FB Followers #: 149
FB Posts In Last 30 Days: 0
FB Last Posted Days Ago:
FB Last Post Date:
FB Last Post Text:
FB Last Post Image:
FB Desktop Cover URL: did not find
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh4.googleusercontent.com/proxy/6Rw9Lz7qy0T8v–80He31GGxuVUNjCyNXsFw0dWWODisjfy4It55cTctif-RA59_70FjRsJLdmKPfO2xl3AUbgRsEgJj_roInkWfEQprJY-dyH3Q4f4iMgOKZ7TOFm_VX93O-0DUsxx3dC4GqcmZj_P_PVRGw53yeaaaEaqqCH5z=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: https://pbs.twimg.com/profile_images/780776350714036224/_2LvPtil_400x400.jpg
YouTube URL:
YouTube Subscribers: 0
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
Instagram URL:
Posts #:
Instagram Followers #:
Instagram ID:
Pinterest URL:
Pinterest Followers #: 0
Boards #: 0
Pins #: 0
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.