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1. GENERAL INFORMATION:
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Company Name: Heat Plan Utilities
Address: Airport House
City: Croydon
State/Region: England
Postal Code: CR0 0XZ
Country: GB
Website URL: https://heatplanutilities.co.uk/
Phone: 0800 142 5204
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email: enquiries@heatplanutilities.co.uk
Website Type: WordPress 6.0.2
Blog: didn't find
Blog URL:
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: didn't find
How Fast Does This Their Website Load up
Desktop Site Load Time: 1.9
Mobile Site Load Time: 1.2
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: found
Facebook Connection: No
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: No
Twitter Connection: No
Instagram Connection: No
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 5
Keyword: boiler repair Croydon, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Central Heating Service
Categories: Central Heating Service
Google+ URL: https://www.google.com/maps/place/Heat+Plan+Utilities/data=!3m1!4b1!4m2!3m1!1s0x0:0xce0eb46ec666b0af
Owner Verified: No
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 11
Google+ Score: 2.5
Google My Business Videos: 0
Top Maps Company: The Croydon Boiler Company Ltd
List of Competitors: Thermoserv Ltd | London Croydon Gas-SAFE Engineer | Boilershield Emergency 24 7 Customer Care | Mr Central Heating – Croydon | Heat in London – Gas Engineers & Plumbers | The Boiler Repair Company | Efficient Heating
Google Good Reviews #: 4
Google Reviewer Name (Good Review): Clara Clayton
Google Good Review: Amazing company. Got great Service and better and cheaper than the big energy companies. Recommend
Google Bad Reviews #: 7
Google Reviewer Name (Bad Review): peter wee
Google Bad Review: Would give them 0 stars if possible.
These people cold called my 88 year old mother , who gets confused on the phone, and sold her a heating/boiler policy that she didn't need . No cotract or paperwork posted so the first we knew of this was when we saw the £24.00 monthly direct debit from her account.
Found their address on line and phoned their customer services and asked how they got her bank details , they said from a cold call sales pitch , i replied that it was inappropriate for the salesman to have continued to sell to an old confused person and that they should cancel the policy and give her a refund. This is where the dialogue broke down as the customer service rep was extremely rude and dismissive , even refused to pass me to a supervisor or manager and even told me I couldn't cancel the direct debit or contract.
Have since contacted the bank and cancelled the direct debit and also contacted Trading Standards , next step if HPU don't reply satisfactorily to my email complaint , is to report them to the Financial Ombudsman which I may do in any case.
Totally unscrupulous cold call team and extremely poor customer service .
Reviews last 30 Days: 0
Bad Review Percentage: 64%
Bad Reviews Top 10: 6
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 1
Website Backlinks: 0
Website Title: Heat Plan Utilities
Keyword In Title: did not find
City In Title: did not find
Keyword Location: boiler repair Croydon, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 0
PPC Adwords Monthly Budget($): 0
Google Analytics: didn't find
Google Tag Manager: didn't find
FB Retargeting Pixel: did not find
Display Ad Retargeting: didn't find
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
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Groupon Offer Expiration:
6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL:
Twitter ID:
Twitter Tweets #: 0
Twitter Followers #: 0
Twitter Likes #: 0
Facebook Page URL:
FB Likes #: 0
FB Followers #: 0
FB Posts In Last 30 Days:
FB Last Posted Days Ago:
FB Last Post Date:
FB Last Post Text:
FB Last Post Image:
FB Desktop Cover URL: did not find
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://streetviewpixels-pa.googleapis.com/v1/thumbnail?panoid=3g_LpJfmByzc9HwsPXEghw&cb_client=search.gws-prod.gps&w=374&h=75&yaw=233.64827&pitch=0&thumbfov=100
Youtube Cover URL: did not find
Twitter Cover URL: did not find
YouTube URL:
YouTube Subscribers: 0
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
Instagram URL:
Posts #:
Instagram Followers #:
Instagram ID:
Pinterest URL:
Pinterest Followers #: 0
Boards #: 0
Pins #: 0
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.