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1. GENERAL INFORMATION:
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Company Name: Francis Chappell & Sons Funeral Directors
Address: 5 Thomas St
City: London
State/Region: England
Postal Code: SE18 6HL
Country: GB
Website URL: https://www.dignityfunerals.co.uk/funeral-directors/locations/england/london/woolwich/5-thomas-street?utm_source=google&utm_medium=listings&utm_content=00614&utm_campaign=local_listings
Phone: 020 3930 4893
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email:
Website Type: Unknown
Blog: didn't find
Blog URL:
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: didn't find
How Fast Does This Their Website Load up
Desktop Site Load Time: 3.8
Mobile Site Load Time: 3.6
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: found
Facebook Connection: Yes
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: Yes
Twitter Connection: Yes
Instagram Connection: No
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 2
Keyword: Funeral Services Barking, London
Ranking On The 1st Page: found
Ranking On The Map: didn't find
1st Category: Funeral home
Categories: Funeral home,Coffin supplier,Cremation Service,Funeral director,Monument maker
Google+ URL: https://www.google.com/maps/place/Francis+Chappell+%26+Sons+Funeral+Directors/data=!3m1!4b1!4m2!3m1!1s0x0:0xdf690d138d82cae3
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 5
Google+ Score: 3.8
Google My Business Videos: 0
Top Maps Company: B Wallis & Son Funeral Directors
List of Competitors: London Funeral Directors | Kelly of Mill Hill Funeral Directors | A Galla Funeral Directors Ltd | Blackheath Funeral Service | Chelsea Funeral Directors | Alfred Smith Funeral Directors | William Dunphy Funeral Directors
Google Bad Reviews #: 2
Google Reviewer 1, Name (Bad Review): Sally Clark
Google Bad Review 1: My mother has recently passed and my sister (the youngest of four) has been dealing with things unfortunately. I have been allowed no say in things at all. This is not Francis Chappell fault, I get that.
However, on calling them and speaking with Pat at the Eltham branch as no one one in the Woolwich branch, I was promised a call back. That call NEVER came.
The next day I called the Woolwich branch again. A manager, Elaine answered. After speaking with her she promised me a call back later that day, even giving me her private mobile number. The call back was after me complaining about Pat not calling me back.She also advised me to try and get things stopped due to what was happening. She called in the afternoon saying my sister had said that I can choose a song and look at photos they had chosen… Wow, yipee, not! I have heard no more from her even though she promised she would come back to me regarding my complaint. If she is a manager, god help the rest!
Very poor service from this company. I will be letting everyone know, and advising them, never to use this company.
Google Reviewer 2, Name (Bad Review): David Fuller
Google Bad Review (2): Following the death of a dear friend who's funeral plan was in place with “Dignity” the misfortune of having to deal with Francis Chapel Woolwich started, “Jackie” is the only reason this shocking company have a review with 3 stars her role has been carried out but nothing from the director, nothing no call no effort no mindfulness no compassion no consideration and no effort, no respect. even the chosen coffin not available unless we pay more, flowers vastly over priced and all blamed on covid 19 … our dear friend did not die of covid-19 and each of us have been tested and clear of covid -19 have any of the staff within Francis Chapel ? where is my friend ? still in the hospital fridge …. missed phone calls missed collections oddly the Funeral Director still does not call. when asked why we are told he will call the day before the funeral ! Sadly Francis Chapel & Son your business is not as it should be what happened to respect, consideration, sense of duty and pride in both work and company ?
Never again will anyone we know use your shockingly bad service, this whole experience has been compounded by the lack of respect from the Funeral Director. He has failed the company He has failed our Friend He has failed in every area regarding our wishes, Jackie has done the best she can and goodness me her hands are clearly tied by company policy and profit margins. shameful utterly shameful service its all about the money and not the friends and family. Never has a company dropped to such lows they fail to show any respect from the top.
Google Good Reviews #: 3
Google Reviewer Name (Good Review): Joanne Hammond
Google Good Review: Wonderful service. so helpful & understanding. I wouldn't hesitate to recommend Francis Chappell & Sons
Reviews last 30 Days: 0
Bad Review Percentage: 40%
Bad Reviews Top 10: 2
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 26
Website Backlinks: 0
Website Title: Francis Chappell & Sons Funeral Directors in Woolwich, London | Dignity Funerals
Keyword In Title: did not find
City In Title: did not find
Keyword Location: Funeral Services Barking, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 1339.9
PPC Adwords Monthly Budget($): 40197
Google Analytics: found
Google Tag Manager: found
FB Retargeting Pixel: didn't find
Display Ad Retargeting: found Google
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
Groupon Offer Title:
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Groupon Offer Expiration:
6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL: https://twitter.com/Dignity_UK
Twitter ID: @Dignity_UK
Twitter Tweets #: 156
Twitter Followers #: 638
Twitter Likes #: 0
Facebook Page URL: https://www.facebook.com/DignityFuneralsUK
FB Likes #: 3005
FB Followers #: 4262
FB Posts In Last 30 Days: 0
FB Last Posted Days Ago: 205
FB Last Post Date: January 31, 2022
FB Last Post Text: We're proud that our teams can help make everything easier for the families we serve. Thank you to all at R. Davies & Son for doing just that.
FB Last Post Image: https://scontent-lcy1-1.xx.fbcdn.net/v/t39.30808-6/269718837_1008034563085688_9098849797351833374_n.jpg?stp=dst-jpg_p526x296&_nc_cat=107&ccb=1-7&_nc_sid=8024bb&_nc_ohc=hjaYmAl3QHEAX-jgKKM&_nc_ht=scontent-lcy1-1.xx&oh=00_AT87O2zRN_y3JJfqfCAUS7H-X6QS8JxApo7PIAnDbS6tMg&oe=630A1718
FB Desktop Cover URL: https://scontent-lcy1-1.xx.fbcdn.net/v/t1.6435-9/34667598_242478422974643_1734764868839407616_n.jpg?stp=dst-jpg_p640x640&_nc_cat=108&ccb=1-7&_nc_sid=e3f864&_nc_ohc=ksFIhYAXeAwAX8HgXKD&_nc_ht=scontent-lcy1-1.xx&oh=00_AT94HnBgQbZT6J5YhtCkK1XulWzB8k03RrPMMnsB_eqkqA&oe=632C548C
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipMJdCbteYrXH7ux443DEt4Ul4uIA7ljfSi_2l6E=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: https://pbs.twimg.com/profile_banners/1057924561147183104/1541064425/1500×500
YouTube URL: https://www.youtube.com/channel/UCGZNSYZTCXo3Zdt5jfRzBnQ
YouTube Subscribers:
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
Instagram URL:
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Pinterest URL:
Pinterest Followers #: 0
Boards #: 0
Pins #: 0
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.