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1. GENERAL INFORMATION:
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Company Name: Europcar London Victoria
Address: 12 Semley Pl
City: London
State/Region: England
Postal Code: SW1W 9QL
Country: GB
Website URL: https://www.europcar.co.uk/en-gb/stations/united-kingdom/london-victoria-railway-station?utm_campaign=LONL01&utm_medium=organic&utm_source=local
Phone: 0371 384 5964
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email: privacyinformation-france@europcar.com
Website Type: Unknown
Blog: found
Blog URL: http://blog.europcar.co.uk/
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: didn't find
How Fast Does This Their Website Load up
Desktop Site Load Time: 1.7
Mobile Site Load Time: 1.4
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: found
Facebook Connection: Yes
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: No
Twitter Connection: Yes
Instagram Connection: No
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 8
Keyword: car rental Barking, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Car rental company
Categories: Car rental company
Google+ URL: https://www.google.com/maps/place/Europcar+London+Victoria/data=!3m1!4b1!4m2!3m1!1s0x0:0x85aaa7ed5ac74c07
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 244
Google+ Score: 3.3
Google My Business Videos: 0
Top Maps Company: Enterprise Car & Van Hire – Barking
List of Competitors: Enterprise Car & Van Hire – Ilford | Self Drive Van Hire Plaistow | Cheap Van Hire Golders Green | Range Rover Car Hire | Luxury Car Hire East Ham | Cameo Car Rental Ltd | Europcar London St Pancras
Google Bad Reviews #: 109
Google Reviewer 1, Name (Bad Review): Izi J
Google Bad Review 1: Terrible rip off.
The call centre I spoke to regarding the booking routed me to USA. I asked them specifically whether the inclusive package I booked for had any additional charges. He said none at all. He declined to send an e-mail confirming this. When I turned up to pick up the car, I was informed by the lady receptionist that it will cost me an additional £20 a day for full accident and theft insurance because of the car class.
And also a deposit of £250 which will be refunded after delivery. I could not believe what I was hearing. Unfortunately I was desperate to start my journey and had to pay for this.
That cost me an extra £310 for the period I needed the car for.
This is Tuesday 9th of September and I have still not seen the £250 deposit in my account.. possibly make its way back by Friday – a week after.
I would clearly advice – stay away, these are cons in suits and offices and thee are better services out there.
I will be making a complaint to the ombudsman office
Google Reviewer 2, Name (Bad Review): Clara Baierl
Google Bad Review (2): (Translated by Google) Attention, this agency made me pay fees like that of young driver, while it was already included in my online booking. On site they did not want to know, I had to pay a second time. In addition, the car they gave me was not full so be careful. But the worst thing is that since I returned the car, I received 4 bills in the space of a month, by mail and by mail, asking me to pay these young driver fees again a time. And yesterday, I found that they had the supplement taken from my account. As I received a lot of billing doubles from them, I'm afraid they'll take me all those 35 euros. So beware, the customer service is of course nonexistent, they never answer the phone or email, I will return to the agency but I think I will not have more luck there. If you can, avoid europcar. Paradoxically, I have never had a problem with the “low cost” companies.
(Original)
Attention, cette agence m’a fait payer des frais comme celui de jeune conducteur, alors que c’était déjà inclus dans ma réservation en ligne. Sur place ils n’ont rien voulu savoir, j’ai du payer une deuxième fois. En plus, la voiture qu’ils m’ont donné n’avait pas le plein donc faites bien attention. Mais le pire, c’est que depuis que j’ai rendu la voiture, j’ai reçu 4 factures en l’espace d’un mois, par mail et par la poste, me demandant de payer ces frais de jeune conducteur encore une fois. Et hier, j’ai constaté qu’ils l’avaient complément prélevé sur mon compte. Comme j’ai reçu pleins de doubles de facture de leur part, j’ai peur qu’ils me prélèvent pleins de fois ces 35 euros. Donc attention, le service client est bien sûr inexistant, ils ne répondent jamais au téléphone ou aux mails, je vais retourner en agence mais je pense que je n’aurai pas plus de chance là bas. Si vous pouvez, évitez europcar. Paradoxalement, je n’ai jamais eu de problème avec les compagnies « low cost ».
Google Good Reviews #: 96
Google Reviewer Name (Good Review): Marina Savenkova
Google Good Review: Staff are lovely and everything was super but do wish there was clear info regarding the deposit when paying for the rental over the app
Reviews last 30 Days: 6
Bad Review Percentage: 45%
Bad Reviews Top 10: 6
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 1
Website Backlinks: 0
Website Title: London Victoria Railway Station Car Hire | Europcar
Keyword In Title: did not find
City In Title: did not find
Keyword Location: car rental Barking, London
Monthly Search Volume: 110
PPC Adwords Daily Budget($): 11227.5
PPC Adwords Monthly Budget($): 336825
Google Analytics: didn't find
Google Tag Manager: didn't find
FB Retargeting Pixel: did not find
Display Ad Retargeting: didn't find
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
Groupon Offer Title:
Groupon Purchases:
Groupon Offer Expiration:
6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL: https://twitter.com/Europcar_UK
Twitter ID: @Europcar_UK
Twitter Tweets #: 21710
Twitter Followers #: 5895
Twitter Likes #: 0
Facebook Page URL: https://www.facebook.com/europcaruk
FB Likes #: 0
FB Followers #: 0
FB Posts In Last 30 Days: 0
FB Last Posted Days Ago:
FB Last Post Date:
FB Last Post Text:
FB Last Post Image:
FB Desktop Cover URL: did not find
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipPRxj-OTLItfrAa4PjM9C2OiTJyyyeL4IbAOOs=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: https://pbs.twimg.com/profile_banners/52351712/1570523341/1500×500
YouTube URL:
YouTube Subscribers: 0
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
Instagram URL:
Posts #:
Instagram Followers #:
Instagram ID:
Pinterest URL:
Pinterest Followers #: 0
Boards #: 0
Pins #: 0
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.