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1. GENERAL INFORMATION:
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Company Name: DR TCM
Address: Unit 160, Whitgift Shopping Centre
City: Croydon
State/Region: England
Postal Code: CR0 1UT
Country: GB
Website URL: http://doctortcm.co.uk/
Phone: 020 8681 7700
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email:
Website Type: Wix.com Website Builder
Blog: didn't find
Blog URL:
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: didn't find
How Fast Does This Their Website Load up
Desktop Site Load Time: 2.7
Mobile Site Load Time: 1.7
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: found
Facebook Connection: Yes
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: No
Twitter Connection: No
Instagram Connection: No
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 13
Keyword: Alternative Holistic Medicine Croydon, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Alternative medicine practitioner
Categories: Alternative medicine practitioner,Acupuncture clinic
Google+ URL: https://www.google.com/maps/place/DR+TCM/data=!3m1!4b1!4m2!3m1!1s0x0:0x2369d904bf27bc2f
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 11
Google+ Score: 4.2
Google My Business Videos: 0
Top Maps Company: The OCD Expert
List of Competitors: Herbalist | Croydon Healing Clinic
Google Bad Reviews #: 3
Google Reviewer 1, Name (Bad Review): Amanda Burke
Google Bad Review 1: AVOID AVOID!
My husband went in for an initial treatment of acupuncture and I paid for another 5 which meant getting 2 more free (7 in total) They asked if I wanted to use the longer needles which I said definitely NOT to (they are £10 per session dearer), so the total cost was £225 for 5 sessions of acupuncture with a 10 minute massage at the end. (£45 per session)
After the second session, my husband was in agony, so went in for the third session today asking that whatever had been done last time to be reversed. He never got a massage at the end.
My husband asked for a refund of the last two installments and they argued that he would be better off carrying on with the treatment, but after three sessions leaving him in more pain than when he started, he said no, just the money back please.
They said that they had been treating him with the longer needles, which I had declined, and so would only refund £60.
Therefore, I've paid out £165 for three treatments, one of which didn't come with a massage and my husband is in more pain than when he started. I am NOT impressed.
Google Reviewer 2, Name (Bad Review): Jamie S
Google Bad Review (2): I visited this acupuncture clinic with a £12 online deal for a 40 minute acupuncture session and a 10 minute massage. Obviously, for £12 this is a five star deal. I am ranking this as three stars on the grounds that I walked up and down, in and out of Whitgift looking for Dr. TCM only to discover it was in the back of The Chinese Herbal Medicine Shop. That's perfectly fine, but it wasn't anywhere on their website or voucher, nor was it relayed to me when making the appointment or (more importantly) when I called twice from inside Whitgift because I couldn't locate them.
The atmosphere: Not nice. Acupuncture and massage are done in back rooms (think mop closet and storage) with a massage table and a few Chinese medicine posters up. If you want sterile and clinical, this isn't the place. If you want relaxing, this isn't the place. If you want £12 acupuncture, this is the place.
The acupuncture: Standard. I've had much better and I've had not as good. It was effective.
The massage: Very good. I would go back just for this. At the end of the 10 minutes I paid an additional £28 for 30 more minutes. The therapist (a different person from the acupuncturist) was skilled at deep tissue and acupressure.
If you are going with a prepaid voucher be prepared for a heavy pressure sale at the end for acupuncture packages. Not the best ending to what should be a relaxing experience, but on a £12 voucher I didn't expect to not hear a sales pitch.
Google Good Reviews #: 7
Google Reviewer Name (Good Review): mylin fernandes
Google Good Review: Have being going for frozen shoulder treatment and quiet happy with the outcome.
Reviews last 30 Days: 0
Bad Review Percentage: 27%
Bad Reviews Top 10: 2
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 0
Website Backlinks: 0
Website Title: Acupuncture Therapy Since 1992 | Dr TCM | Greater London
Keyword In Title: did not find
City In Title: did not find
Keyword Location: Alternative Holistic Medicine Croydon, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 0
PPC Adwords Monthly Budget($): 0
Google Analytics: didn't find
Google Tag Manager: found
FB Retargeting Pixel: did not find
Display Ad Retargeting: didn't find
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
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6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL:
Twitter ID:
Twitter Tweets #: 0
Twitter Followers #: 0
Twitter Likes #: 0
Facebook Page URL: https://www.facebook.com/TCMKingston
FB Likes #: 53
FB Followers #: 55
FB Posts In Last 30 Days: 0
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FB Desktop Cover URL: https://scontent.flhr2-4.fna.fbcdn.net/v/t1.18169-9/18920568_434000040317973_2342494174797329364_n.png?_nc_cat=109&ccb=1-7&_nc_sid=e3f864&_nc_ohc=l3VPbI7KPuEAX95B6JJ&_nc_ht=scontent.flhr2-4.fna&oh=00_AT_jsSGRoX6AnP3tbrKwu_mZn6GSP643_KX3gNuK_LsNfg&oe=62FFDC37
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://streetviewpixels-pa.googleapis.com/v1/thumbnail?panoid=5nJL0qnkAmMZTCvj_UsPQQ&cb_client=search.gws-prod.gps&w=374&h=75&yaw=322.78442&pitch=0&thumbfov=100
Youtube Cover URL: did not find
Twitter Cover URL: did not find
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YouTube Subscribers: 0
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
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Pinterest URL:
Pinterest Followers #: 0
Boards #: 0
Pins #: 0
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently UpToDate and cannot be held responsible for any decisions made by the viewer on account of the information on this page.