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1. GENERAL INFORMATION:
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Company Name: Croydon Veterinary Surgery
Address: 335 Lower Addiscombe Rd
City: Croydon
State/Region: England
Postal Code: CR0 6RG
Country: GB
Website URL: http://www.croydonvets.co.uk/
Phone: 020 8655 0235
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email: reception@croydonvets.co.uk
Website Type: WordPress 5.9.3
Blog: found
Blog URL: https://croydonvets.co.uk/our-blog/
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: didn't find
How Fast Does This Their Website Load up
Desktop Site Load Time: 3.3
Mobile Site Load Time: 2.2
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: found
Facebook Connection: Yes
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: Yes
Twitter Connection: No
Instagram Connection: Yes
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 17
Keyword: Veterinary Services Bromley, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Veterinarian
Categories: Veterinarian
Google+ URL: https://www.google.com/maps/place/Croydon+Veterinary+Surgery/data=!3m1!4b1!4m2!3m1!1s0x0:0xd9486a684187b7c
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 278
Google+ Score: 4.7
Google My Business Videos: 0
Top Maps Company: Bromley Common Vets
List of Competitors: Medivet Croydon | Goddard Veterinary Group Croydon
Google Bad Reviews #: 20
Google Reviewer 1, Name (Bad Review): Connor Skillen
Google Bad Review 1: Avoid – Money first, animals second.
I’ve been using this vets for over 6+ years and what can I say ? Abysmal, unorganised, unprofessional and all about making money.
If you have to unfortunate luck of having to take your beloved pet to this establishment please make sure you ask for a break down or your costs as they love to add things on without asking your consent / allowing the customer to make an informed decision.
I took my two female kittens to be neutered the other day and was charged £230 in total for both cats which I thought was reasonable until my visit today (I had to take my cat back as she was being sick and wasn’t responding to the medicine) I was told my consultation would cost £35 but lucky me because I’m on the VIP package it would only cost me £31.50 that was until my partner questioned the price and they decided they would do a free post op check up (ever so generous)
When I attended the vets today the vet told me to stop using the medication they had prescribed for my cats and that she’d give her a painkiller injection which is fine and offered me 3 pouches of food to help settle my cats stomach. I had also asked for two new plastic collars as the ones they had provided were far too big for my kittens. Anyway, I go to pay for my medication and get hit with a larger than expected bill
£10 for the collars
£5 for 3 pouches of food
£15 for an injection
£20 for medication
Now, I don’t expect to get things for free and I understand vets are a business (the receptionist) made this very clear however, I think customers should be given the opportunity to make an informed decision and given the costs of things when the vet is giving them.
I explained with the cost of living increasing and people finding it harder to pay bills that people should be given the opportunity to make an informed decision and was told if I can’t afford it or I’m struggling then I should check out a charity vet …
Overall this place puts profits and money before pets and customer satisfaction.
Management are non existent and don’t like to hear any from of criticism and will always say they’ll contact you to resolve issues yet they never do.
If the high turn over of reception staff and vets doesn’t concern you the cost of any sort of treatment will! That’s when you’re lucky enough to be seen, they quite like cancelling appointments etc!
I Will be cancelling my VIP for my pets and looking at a more compassionate vet that puts pets not profit first.
Google Reviewer 2, Name (Bad Review): lee bryant
Google Bad Review (2): Horrible building. There used to be a pub here from the 1680s and now you've demolished it?!
Google Good Reviews #: 227
Google Reviewer Name (Good Review): Helen Karelis
Google Good Review: Excellent service. Staff very helpful caring and knowledgeable.
Reviews last 30 Days: 10
Bad Review Percentage: 7%
Bad Reviews Top 10: 1
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 1
Website Backlinks: 0
Website Title: Croydon Vets Croydon Vets, Croydon, London – Croydon Vets
Keyword In Title: did not find
City In Title: did not find
Keyword Location: Veterinary Services Bromley, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 0
PPC Adwords Monthly Budget($): 0
Google Analytics: found
Google Tag Manager: found
FB Retargeting Pixel: found
Display Ad Retargeting: found Google
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
Groupon Offer Title:
Groupon Purchases:
Groupon Offer Expiration:
6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL:
Twitter ID:
Twitter Tweets #: 0
Twitter Followers #: 0
Twitter Likes #: 0
Facebook Page URL: https://www.facebook.com/croydonvets
FB Likes #: 0
FB Followers #: 0
FB Posts In Last 30 Days: 0
FB Last Posted Days Ago:
FB Last Post Date:
FB Last Post Text:
FB Last Post Image:
FB Desktop Cover URL: did not find
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipMGs_BschOBDWBVRAxbIe_U24_s9q6UdeMGIKri=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: did not find
YouTube URL: https://www.youtube.com/user/londonvets
YouTube Subscribers:
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
Instagram URL: https://www.instagram.com/dnavetcare/
Posts #: 980
Instagram Followers #: 515
Instagram ID: @dnavetcare
Pinterest URL:
Pinterest Followers #: 0
Boards #: 0
Pins #: 0
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.