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1. GENERAL INFORMATION:
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Company Name: County Lofts
Address: Highstone House
City: Hadley
State/Region: Barnet
Postal Code: EN5 5SU
Country: GB
Website URL:
Phone: 0800 046 1995
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2. WEBSITE PERFORMANCE AND SECURITY:
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Citations: 0
Keyword: loft conversion Barnet, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Building design company
Categories: Building design company
Google+ URL: https://www.google.com/maps/place/County+Lofts/data=!3m1!4b1!4m2!3m1!1s0x0:0x6ea42b83e60edf34
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 31
Google+ Score: 4.6
Google My Business Videos: 0
Top Maps Company: Roni Lofts Conversion Ltd
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Google Bad Reviews #: 3
Google Reviewer 1, Name (Bad Review): Blair Sutton
Google Bad Review 1: Poor quality workmanship and rushed. Very stressful. Didn't make effort to secure property during poor weather. Destroyed inside ceilings and then didn't properly make good again. On decorating, after work complete, discovered carpentry was very poor with rough edges and needed remedial action including filling gaps at base of doors with wood strips, also needing to plane down surfaces, fill in gaps with wood filler. Flat roof began pooling with water soon after installation. When informed told it was normal until leak damaged inside wall; only then did they redo roof (lay a 2nd one over). The roof tiling very poor with several holes allowing animals into building. Had to come out several times for remedial action. Walls wonky before plaster work and plastering very rushed wonky in places). Much more we could say including work over running from 6 weeks to 3 months; it certainly wasn't a complicated job. Project manager very rude + Stef (co-owner) very rude too. If you do go with County Lofts make sure you have an independent surveyor who's willing to climb a ladder and inspect everything (or do it yourself with a camera and a head for heights).
Google Reviewer 2, Name (Bad Review): Desiree Silverstone
Google Bad Review (2): Thankfully this company didn't do a build for me, but they did for my neighbours. What a nightmare it has been as part of the build impacted my property in that they did work on my side of the party wall and the workmanship is extremely poor, such that my property is going to leak and be damaged. It also is a real eyesore because it has been so poorly executed.
Said neighbours hired County Lofts to do their Permitted Development Rights huge loft conversion.
My Party Wall Agreement clearly stipulates that there is no access to my roof for their build.
Clause 3: That the works relating to the construction of the rear dormer cheeks do not fall under the jurisdiction of the wall etc. Act 1996, thus these works fall outside of remit of this Award. Where access to the adjoining owner's property is required to facilitate these works, express consent must first be obtained from the adjoining owner.
I informed County Lofts and several of their workers as well as put up a huge sign in my window (visible from the party wall) “You do not have permission to be on my roof.”
I arrived back from a trip abroad to see rubbish strewn all over my roof and it was evident that they had been on my roof without permission.
Again warned them about having not permission to be on my property.
I woke up to several men on my roof. I asked them to politely leave. The replies I received were;
“Sorry, the boss told me to get on with it. Nothing to do with me. Not moving off.”
“Call the police, they ain't gonna do nothing.”
“I'm not getting off your roof. Boss told me to just carry on.”
I eventually spoke with County Lofts who informed me that my neighbour owed him loads of money and that he had to think of his children and Xmas and that he was not going to instruct his men to get off my roof. He also tried to convince me that his workers being on my roof was in my best interests as he said that he needed to weatherproof the party wall because the workers were going off for Xmas and my property would be damaged by water getting in.
He had taken off the coping stones at the beginning of November and the party wall had been exposed to the elements for a great deal of time. Suddenly this became an urgent matter.
I informed County Lofts that I would be taking legal action to which he replied, “It's quite a sad affair that you are wanting to make such an issue in so many peoples lives who have young families especially at this time of year. I think it's very sad.” “…..and you want to try to affect my business and take food from (my child's) his mouth. How awful.” He did not see anything wrong in what he had done.
They have since been on my roof without permission at least one more time that I know of.
Without my permission, they have used my side of the Party Wall to seal their build.
In conclusion; County Lofts do as they please and take absolutely no responsibility for their actions.
As a professional, you would expect them to do due diligence prior to taking on a job and ensure that they have access to other people's land if they need it in order to do a job properly.
One would also expect much more professional behaviour from a professional company.
Addendum
I bought my property with the loft conversion having already been done.
The work that County Lofts did is of such a poor standard that I am taking legal action against my neighbours so that I can get an independent contractor to make good the poor quality work that they did. It is not in accordance with the Lead Sheet Training Academy.
Furthermore, they have damaged my property, removed my coping stones without permission, have placed the flashing on my side of the Party Wall which means that my property has to take all the rainwater.
This is my unhappy experience with County Lofts. The choice as to whether to use them or not is entirely up to you.
Google Good Reviews #: 28
Google Reviewer Name (Good Review): Sj Roman
Google Good Review: Enjoyed having the team on site polite, hardworking and knowledgeable Great crowd. Great job. Thank you
Reviews last 30 Days: 0
Bad Review Percentage: 10%
Bad Reviews Top 10: 2
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Keyword Location: loft conversion Barnet, London
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5. DEALS AND SPECIAL OFFERS
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6. SOCIAL MEDIA ENGAGEMENT
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Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.