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1. GENERAL INFORMATION:
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Company Name: Istoria Wood Floors by Jordan Andrews
Address: 80-82 Park Rd
City: London
State/Region: England
Postal Code: N8 8JQ
Country: GB
Website URL: http://www.jordanandrews.com/
Phone: 020 8341 9222
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email: sales@jordanandrews.com
Website Type: Divi Child v.1.0.0
Blog: didn't find
Blog URL:
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: didn't find
How Fast Does This Their Website Load up
Desktop Site Load Time: 4.3
Mobile Site Load Time: 3.3
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: found
Facebook Connection: Yes
Google+ Connection: Yes
Pinterest Connection: Yes
YouTube Connection: No
Twitter Connection: Yes
Instagram Connection: Yes
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 0
Keyword: Flooring Services Barnet, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Flooring Shop
Categories: Flooring Shop,Floor sanding and polishing service,Kitchen Furniture Shop,Kitchen supply shop,Wood floor installation service,Wood floor refinishing service,Wood supplier
Google+ URL: https://www.google.com/maps/place/Istoria+Wood+Floors+by+Jordan+Andrews/data=!3m1!4b1!4m2!3m1!1s0x0:0x55528a0732a9e593
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 37
Google+ Score: 4.3
Google My Business Videos: 3
Top Maps Company: 1to1 Flooring – Barnet
List of Competitors: Fulham & Chelsea Flooring | Coraff Flooring | Simply Flooring & Furniture | Best Flooring Solutions | Superfloors UK | Handwoodflooring | Cavendish deVere
Google Bad Reviews #: 7
Google Reviewer 1, Name (Bad Review): Leehong
Google Bad Review 1: I bought over 200 square metres of engineered floor boards from them.
Less than a year, gaps appears in a few places within the area of floors with under floor heating.
The company insisted the problem was with installation
I felt otherwise and was very disappointed with the experience and regrets the decision of buying floor from them.
Google Reviewer 2, Name (Bad Review): Evgenii Amchislavskii
Google Bad Review (2): I recently replaced an engineered wood floor in my apartment because of faulty installation by the developer with a new one supplied by ISTORIA WOOD FLOORS BY JORDAN ANDREWS. I had a nightmare experience with this shop. To begin with, two weeks prior the works began I had chosen a prime engineered floor of a beautiful pinkish colour in this shop for which I paid in full around £5000. I had been repeatedly reassured by Jeni and Stavros, sales representatives at Crouch End branch, that there had been a sufficient stock of this floor and I could rest assured that the floor would be delivered as expected. The works were scheduled to start on February 2nd, the delivery was requested on February 1st, again I had been in touch with the shop every other day to confirm delivery details. On February 1st, I received a call from Jeni saying that they in fact did not have the floor I ordered or to be precise they had it in character grade. They tried to offer me larger planks of a similar floor for no extra cost, although I was very specific about the floor base and the size of planks I wanted. Anyway, I agreed to proceed with a character grade floor, but the real nightmare began when planks arrived on site. What I received did not qualify for a character grade by any stretch of imagination. The planks I received were bent like bananas, they were poorly treated, colour was not consistent throughout the batch, some planks had patchy areas of discoloration, some were very dark, let alone the colour was not even close to the pinkish one I was after when I was buying the floor. On top of that, the width of planks varied which resulted in larger gaps between some planks, but this only came about when the fitters started installing the floor. All planks were full of massive knots which would qualify a rustic grade at best but what was even more frustrating some of the knots were not filled. My fitters were genuinely disappointed having had to work with a product of such poor quality. I had to pay extra for filling knots and multiple chips.
As much as I wanted, I simply could not move floor works because of availability of my fitters and some other works undergoing in the apartment, so I had no choice but proceed with what the shop sent. To be fair, the shop agreed to replace nearly 50% of planks. I had to go through the pile of wood floor to check each plank myself which was frustrating, time consuming, and totally unnecessary would they have had any quality control in place. The shop proudly boasts about a huge workshop in Crouch End producing the floor, what a joke of a place!
I repeatedly invited shop’s representatives to attend my flat to see what they sent to me and to bring the samples of the floor they sold to me to compare with the end product, but they did not bother to come back to me on that. On top of that, the floor shop never apologised for their total failure let alone they offered no compensation. They did give me a 10% discount for a lesser grade of the floor, but it does not make up for the horrible experience and awful quality of the floor. By the way, Stavros was pushing for much smaller discount, it was me who insisted on at least 10% expecting that I would receive a character grade, but what I received had no grade, it was a pile of firewood. I am now left with the floor which looks even worse than my old floor and I absolutely hate it. Already thinking about replacing it.
I personally would recommend STAYING AWAY from ISTORIA WOOD FLOORS BY JORDAN ANDREWS. Spare yourself big disappointment, frustration, and potentially loss of money.
P. S. I was hoping that the shop would use this opportunity to apologies but it is clear from their response that they are not learning from experience. I could straighten few facts, because their recollection of events is not very accurate, but I am leaving it with them. My review will absolutely stand and it is my opinion that people should think twice before they walk through the door of your shop.
Google Good Reviews #: 30
Google Reviewer Name (Good Review): Richard Taylor
Google Good Review: Beautiful joinery on our stairs by Jordan Andrews.
Reviews last 30 Days: 0
Bad Review Percentage: 19%
Bad Reviews Top 10: 3
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 0
Website Backlinks: 0
Website Title: Jordan Andrews Istoria Bespoke Wood Floors | Flooring Specialists
Keyword In Title: did not find
City In Title: did not find
Keyword Location: Flooring Services Barnet, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 41.1
PPC Adwords Monthly Budget($): 1233
Google Analytics: found
Google Tag Manager: found
FB Retargeting Pixel: didn't find
Display Ad Retargeting: didn't find
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
Groupon Offer Title:
Groupon Purchases:
Groupon Offer Expiration:
6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL: https://twitter.com/istoriafloors
Twitter ID: @IstoriaFloors
Twitter Tweets #: 1001
Twitter Followers #: 1145
Twitter Likes #: 0
Facebook Page URL: https://www.facebook.com/istoriabyjordanandrews
FB Likes #: 0
FB Followers #: 0
FB Posts In Last 30 Days: 0
FB Last Posted Days Ago:
FB Last Post Date:
FB Last Post Text:
FB Last Post Image:
FB Desktop Cover URL: did not find
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipOw22o4-PLMbcCJhELYJBGNv6b0DZJ07LEz4WQV=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: https://pbs.twimg.com/profile_banners/121163463/1647521802/1500×500
YouTube URL:
YouTube Subscribers: 0
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
Instagram URL: https://www.instagram.com/istoria_by_jordan_andrews/
Posts #: 3750
Instagram Followers #: 666
Instagram ID: @istoria_by_jordan_andrews
Pinterest URL: https://www.pinterest.co.uk/IstoriaFloors/boards/
Pinterest Followers #: 1572
Boards #: 17
Pins #: 1569
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.