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1. GENERAL INFORMATION:
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Company Name: My Trusted Builder
Address: 71-75 Shelton St
City: London
State/Region: England
Postal Code: WC2H 9JQ
Country: GB
Website URL: http://mytrustedbuilder.co.uk/
Phone: 020 3637 5164
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email: info@mytrustedbuilder.co.uk
Website Type: WordPress 4.7.23
Blog: found
Blog URL: https://mytrustedbuilder.co.uk/about-us/how-we-work/blog/
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: found
How Fast Does This Their Website Load up
Desktop Site Load Time: 1.6
Mobile Site Load Time: 0.8
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: found
Microformatscitation: didn't find
Click To Call on page: didn't find
Facebook Connection: Yes
Google+ Connection: Yes
Pinterest Connection: Yes
YouTube Connection: Yes
Twitter Connection: Yes
Instagram Connection: Yes
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 0
Keyword: loft conversion Dagenham, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Construction Company
Categories: Construction Company
Google+ URL: https://www.google.com/maps/place/My+Trusted+Builder/data=!3m1!4b1!4m2!3m1!1s0x0:0xd780feb500cd4dc1
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 13
Google+ Score: 4.7
Google My Business Videos: 0
Top Maps Company: ANV Building Construction Ltd
List of Competitors: Galaxy Extend Ltd – Refurbishment & Construction Company | Daci Group Ltd | Loft King Ltd | The Nex Level Contractors Ltd | Deans Property Preservation | eLoft Conversions | Interhouse Group Ltd
Google Bad Reviews #: 1
Google Reviewer 1, Name (Bad Review): Jo M
Google Bad Review 1: MYTRUSTEDBUILDER? EMPHATICALLY CANNOT BE TRUSTED. This company has just given us the worst mentally and emotionally draining experience we have ever had. DON’T EVEN THINK ABOUT USING THEM. They are incompetent and if we had not kept our eyes open we would probably now be looking at subsidence of part of our house.
They have given us the worst brickwork we have ever seen, carried out by men who were willing to work long hours but whose ability is sadly lacking, especially without knowledgeable supervision. The company estimator and contract procurer, Sean Burke, promised us brickies who were the “best in the business” and who would be supervised by the manager Karl Mclean. Little did we realise how dishonest was Burke. He clearly set out to obtain our signature to the contract by telling us exactly what we wanted to hear irrespective of its truth. His estimating ability was also way out because shortly after the work started the men were called off and Mclean said that unless we signed a new contract, for more money of course, they would not return (having received a £10,000 non-refundable deposit). We had no option but to sign because the demolition that had been carried out meant we had no access to our front door!
Mclean did not supervise but employed Catalin Gorgan who, Mclean said, is a qualified engineer (albeit qualified abroad) and would be on site full-time. Mclean later changed that to 90% of the time. In fact, Gorgan was around less than 50% of the time and spent most of that time in his car staring at his mobile ‘phone. Gorgan, described on the website as having a “thorough understanding of constructure”, was negligent, incompetent and ignorant. We discovered that he did not even know what clay is and certainly had no idea of its characteristics of shrinkage and cracking when allowed to dry out (which would have caused the subsidence). Amongst other examples of his incompetence, he provided a chemical to clean cement off new bricks, which damaged and discoloured them. Catalin Gorgan is a disaster waiting to happen. He also has his own company named Kotys Construction.
Karl Mclean, as contracts manager, with “20 years of experience in the industry” inspected weekly telling us how important “quality control” is. Yet, when it came to the sub-standard brickwork – the vertical mortar joints are not in line and vary substantially in width (which makes a column wider at the top than it is lower down), the bricks are badly cut and chipped and some are not even horizontal – Mclean said that the workmanship was “of a good standard”. Beware of this man, he is devious and incompetent. He has even refused to refund money paid for thousands of pounds worth of work that was not done (one item was our structural engineer’s requirement that we have solid concrete steps but they put in suspended steps so saving money on concrete (which saving has not been passed on to us). To our mind this was fraud.
The operations manager Alexandr Vreme according to the website has “understanding of every aspect of construction” but we have heard nothing from him nor from the managing director Ion Mocanu who “treats every project as his own” and has a vision that “builders can and should be trusted”.
The work this company has produced and their attitude give the lie to the outlandish and dishonest claims on the company website. BEWARE and STEER WELL CLEAR OF THEM.
Alex at last came to our house. He clearly sympathised with our plight but had no power to negotiate any financial compensation. This company has cost us over £15,000 – more than £11,000 to remedy their bad work and they have received over £4,000 to which they are not entitled.
The owner of the company, Ion Mocanu, who, on the website, professes to “treat every project as his own” and whose “vision is to prove that builders can and should be trusted and to change the way people perceive the industry of residential construction services” has now offered an insulting £1,500. He has clearly shown that he does not care at all about customer satisfaction or indeed his reputation.
Google Reviewer 2, Name (Bad Review):
Google Bad Review (2):
Google Good Reviews #: 12
Google Reviewer Name (Good Review): Neil Ramesh
Google Good Review: Great website
Reviews last 30 Days: 0
Bad Review Percentage: 8%
Bad Reviews Top 10: 1
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 11
Website Backlinks: 0
Website Title: Design And Building Services London | New Build | Property Developments In London – My Trusted Builder
Keyword In Title: did not find
City In Title: did not find
Keyword Location: loft conversion Dagenham, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 0
PPC Adwords Monthly Budget($): 0
Google Analytics: found
Google Tag Manager: didn't find
FB Retargeting Pixel: did not find
Display Ad Retargeting: didn't find
5. DEALS AND SPECIAL OFFERS
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6. SOCIAL MEDIA ENGAGEMENT
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Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.