Category: Shipping service

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1. GENERAL INFORMATION:
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Company Name:  Robinsons Removals (Oxford)

Address:  Nuffield Way

City:   Abingdon

State/Region:  Abingdon

Postal Code:  OX14 1TN

Country:  GB

Website URL:  https://www.robinsonsrelo.com/our-branches/oxford/?utm_source=google&utm_medium=googlemybusiness&utm_campaign=local-SEO&utm_content=oxford-removals

Phone:  01235 552255

Owner  First Name: 

Owner Last Name: 

Year Started:

Employees: 

Revenue Estimate: 

Email:  enquiries@robinsonsrelo.com

Website Type:  WordPress

Blog:  found

Blog URL:  https://www.robinsonsrelo.com/our-branches/oxford/?utm_source=google&utm_medium=googlemybusiness&utm_campaign=local-SEO&utm_content=oxford-removals/blog/

 

2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form:  found

How Fast Does This Their Website Load up

Desktop Site Load Time:  3.5

Mobile Site Load Time:  2.0

SSL Verified:  SSL verified

 

3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage:  didn't find

Microformatscitation:  didn't find

Click To Call on page: found

Facebook Connection:  Yes

Google+ Connection:  No

Pinterest Connection:  No

YouTube Connection:  No

Twitter Connection:  No

Instagram Connection:  No

Mobile Responsive:  found

Mobile Optimized Site:  found

Chatbot:  not using a chatbot

Citations:  12

Keyword:  Moving Company Dagenham, London

Ranking On The 1st Page:  didn't find

Ranking On The Map:  didn't find

1st Category:  Removals company

Categories:  Removals company,Removals Service,Self storage facility,Shipping service,Storage facility

Google+ URL:   https://www.google.com/maps/place/Robinsons+Removals+%28Oxford%29/data=!3m1!4b1!4m2!3m1!1s0x0:0x8f47699ebaa9b069

Owner Verified:  Yes

 

4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #:  40

Google+ Score:  4.2

Google My Business Videos:  1

Top Maps Company:  Wise Move Man & Van Services Ltd – Commercial & Domestic Removals, Man and Van Services, Packaging Services, Removals Ilford

List of Competitors: 

Google Bad Reviews #:  7

Google Reviewer 1, Name (Bad Review):  Gabriel Nicolaou

Google Bad Review 1:  The move day went really well attitude of the team was great, polite and courteous. So thanks to them.

The reason for 1 star rating is mistakes happen, in the unboxing process there were some damaged goods. Nothing serious but damaged none the less and had a high RRP.

Followed the compensation process as directed but it doesn’t hit the insurance criteria.

I’m a big believer that common sense should prevail. Robinson’s has an opportunity to apply common sense. But all I got was a ‘computer says no’ and a goodwill gesture of £40. As far as I am concerned this is an insult to items that had a value of circa £700.

My advice to anyone considering Robinson’s is to really look at the insurance policy… does it cover your needs because if you fall out of insurance criteria and a mistake (by the packers) is to happen. You will be out of pocket.

Google Reviewer 2, Name (Bad Review):  Michelle Smith

Google Bad Review (2):  DO NOT USE FOR HIGH VALUE CONTENTS

The staff at Robinsons Removal Abingdon are friendly and helpful, the warehouse where goods are stored is orderly. Sadly while the face of Robinsons is great the care they take with your contents is dreadful.

I had my contents shipped from NZ. Before the marine insurance expired, the claims officer for the marine insurance visited the Robinsons warehouses with us and unpacked every container and viewed all items to check for damage during transit. All of the items damaged in shipping were repaired. After which my contents cover was in place while the items were at Robinsons, before being moved to my new home.

I had £15,000 or repairs and replacements to my antique furniture caused by heavy items being placed on weak items in the container, and generally items being squeezed into the container and roughly treated. I had one new very large bedroom chest of drawers in the original packaging that was stored separately in the warehouse. Robinsons used this as a workbench and I assume while sawing wood the sawed off the cardboard and the corner of the chest.

The internal Claims department used every argument they could to avoid reimbursing my insurance company and my excess. At one point they offered a derisory £250. I was able to provide my insurer with proof at every step the the Robinsons Claims dept where both lying or simply wrong. In the end my insurer gave up when the Claims department pulled down the shutters and simply ignored all correspondence. As a result, my premium has risen significantly. Thank you Robinsons Removals.

Worst of all is the unethical policy applied within the claims department which operates to shut down all claims of a size which they know the insurers will eventually give up on.

This is obviously a company wide widespread policy at Robinsons because their motor insurance applied the same approach. The very large removal truck also backed into my house and ripped of the guttering. I had neighbours who witnessed the truck, I sent pictures on the day to Robinsons and their motor insurance cover did the exact same thing. They ignored all the facts presented to them and after a point no longer communicated with my insurer.

A message to Robinsons, the amounts may be small in terms of my insurers but they are singnificant to me as an individual. I am appalled at the totally imbedded unethical procedure and policy you apply to client claims. Accidents happen we all accept that, hense insurance cover. You are clearly more interested in your premiums than doing the right thing for clients. I have every email and retained every piece of documentation supporting my claims. If I had the energy I would take this further.

Google Good Reviews #:  29

Google Reviewer Name (Good Review):  John Patching

Google Good Review:  Very friendly when booking. On day of moving lads were helpful, professional and got on and got the job done.

Reviews last 30 Days:  1

Bad Review Percentage:  18%

Bad Reviews Top 10:  1

IP Bad Reviews #:  0

IP Bad Reviews: 

YP Reviews #:  0

YP Bad Reviews #:  0

YP Bad Reviews: 

Keywords In Homepage:  0

Website Backlinks:  0

Website Title:  Removals Oxford | Removal Companies Oxford | Robinsons

Keyword In Title:   did not find

City In Title:  did not find

Keyword Location:  Moving Company Dagenham, London

Monthly Search Volume:  0

PPC Adwords Daily Budget($):  32.2

PPC Adwords Monthly Budget($): 966

Google Analytics:  found

Google Tag Manager:  found

FB Retargeting Pixel:  found

Display Ad Retargeting:  found Google

 

5. DEALS AND SPECIAL OFFERS
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Groupon Offer: 

Groupon Offer Title: 

Groupon Purchases: 

Groupon Offer Expiration: 

 

6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL: 

Twitter ID: 

Twitter Tweets #:  0

Twitter Followers #:  0

Twitter Likes #:  0

Facebook Page URL:  https://www.facebook.com/robinsonsrelocation

FB Likes #:  3336

FB Followers #:  3323

FB Posts In Last 30 Days:  0

FB Last Posted Days Ago:  1222

FB Last Post Date:  May 02, 2019

FB Last Post Text: 

FB Last Post Image: 

FB Desktop Cover URL:  https://scontent-lcy1-1.xx.fbcdn.net/v/t1.6435-9/41572323_10157835713407222_7041568628042366976_n.jpg?_nc_cat=110&ccb=1-7&_nc_sid=e3f864&_nc_ohc=zz3Ewpx4BoMAX8wahaF&_nc_ht=scontent-lcy1-1.xx&oh=00_AT99dJmS8fO10yufvKzhQ9kkGy1hsyZw94OHxopF4ynz0g&oe=633A91D6

SOCIAL MEDIA ACCOUNT COVER

Google+ Cover URL:  https://lh5.googleusercontent.com/p/AF1QipN1nYGdFWhRrbg-Pk0QukxmZaGwOwb8EsCiHJHy=w374-h615-k-no

Youtube Cover URL:  did not find

Twitter Cover URL:  did not find

YouTube URL: 

YouTube Subscribers:  0

YouTube Views:  0

YouTube Videos:  0

YouTube Video Search:  found

Google Video Search:  didn't find

Instagram URL: 

Posts #: 

Instagram Followers #: 

Instagram ID: 

Pinterest URL: 

Pinterest Followers #:  0

Boards #:  0

Pins #:  0

 

Disclaimer.

The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.