Category: Pet Shop

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1. GENERAL INFORMATION:
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Company Name:  Oval Pet Centre Veterinary Practice

Address:  19 The Oval

City:   Sidcup

State/Region:  England

Postal Code:  DA15 9ER

Country:  GB

Website URL:  http://www.ovalpetcentre.co.uk/?utm_source=gmb&utm_medium=organic

Phone:  020 8302 1521

Owner  First Name: 

Owner Last Name: 

Year Started:

Employees: 

Revenue Estimate: 

Email:  info@ovalpetcentre.co.uk

Website Type:  Unknown

Blog:  found

Blog URL:  http://www.ovalpetcentre.co.uk/?utm_source=gmb&utm_medium=organic/blog

 

2. WEBSITE PERFORMANCE AND SECURITY:
==========================

Contact Form:  didn't find

How Fast Does This Their Website Load up

Desktop Site Load Time:  2.0

Mobile Site Load Time:  0.7

SSL Verified:  SSL verified

 

3. SEO AND SOCIAL MEDIA CONNECTIONS
==========================

Video On Homepage:  didn't find

Microformatscitation:  didn't find

Click To Call on page: found

Facebook Connection:  Yes

Google+ Connection:  No

Pinterest Connection:  No

YouTube Connection:  No

Twitter Connection:  No

Instagram Connection:  Yes

Mobile Responsive:  found

Mobile Optimized Site:  found

Chatbot:  not using a chatbot

Citations:  7

Keyword:  Veterinary Services Dagenham, London

Ranking On The 1st Page:  didn't find

Ranking On The Map:  didn't find

1st Category:  Veterinarian

Categories:  Veterinarian,Pet Shop

Google+ URL:   https://www.google.com/maps/place/Oval+Pet+Centre+Veterinary+Practice/data=!3m1!4b1!4m2!3m1!1s0x0:0xe417c15a84d7eec0

Owner Verified:  Yes

 

4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #:  147

Google+ Score:  4.4

Google My Business Videos:  0

Top Maps Company:  YourVets Dagenham

List of Competitors:  Medivet Sidcup Station Rd | Vets4Pets – Sidcup | Medivet Sidcup Halfway St

Google Bad Reviews #:  18

Google Reviewer 1, Name (Bad Review):  CRTSTAL CLEAR

Google Bad Review 1:  Rip off.

Google Reviewer 2, Name (Bad Review):  Lan Chu Sargison

Google Bad Review (2):  When we were working in London, for convenience we used this vet practice even though we knew they were pricey and turnover of vets were too frequent! Luckily our German Shepherds didn't have too much wrong with them.

Two years ago, our Poodle needed his teeth cleaning and after fasting and just before his appointment time, we were told at their Welling surgery that the cleaning machine was out of order! Of course it would trouble them too much to ring us beforehand! That's when we decided to take Oliver to another practice. We were extremely happy with Vets 4 Pets when Oliver had his teeth cleaned and liver problems monitored. Unfortunately due to Covid, all 3 vets went home to their respective countries.

Stupidly, for close location, we came back to the Oval Pet Centre and Oliver was put under a lady vet's care.
We were not that impressed by this vet, but among all other junior vets, we had not much choice. Oliver's main problem was his liver and a consultant at Queen Mother's Hospital was overseeing his case so all the Oval vet needed to do was just taking his blood, send for analysis and report to us, a copy to the consultant for info, of course with a hefty fees!

When he had his blood test in January, I mentioned about his teeth but was told by the vet that they were not bad and we should wait until next blood test to see whether his liver gets a better reading (even though I knew the reading on that blood test was very good and the consultant was not concerned about him being under anaesthetic). To follow the Oval vet's advice, we waited until next blood test in May. On that morning, before the blood was taken, we were warned that Oliver's teeth were in desperate need of attention and he would possibly need at least 5 or more extractions! This is only 4 months later!

I was by then very upset and had lost complete faith in this vet (and the practice as a whole, having experienced some unpleasant greetings when phoning) so we looked seriously around and found another vet practice through wonderful Google reviews and other dog walker's recommendations.

While we were in the process of transferring the case to the new practice, we were still waiting for the consultant's comments about Oliver's blood test results and she is normally very prompt in sending out a report. Bearing in mind this report was vital information for the new vet, especially as Oliver would still need his teeth taken care of. When I phoned the Oval vet and was again greeted by a nasty reception when they still denied the fact they had received the report. On the same evening we received an email from that Oval vet using a “copy and paste” method to incorporate the consultant's report into her own text in order to disguise, I am sure, the actual date of the original email sent to them by the consultant. That led me to make further investigation through phone calls to the practice (one of the nasty reception called Rhianne even put the phone down on me when challenged. It transpired that the consultant had reported 3 days earlier!

I then wrote an email to put my views forward and guess what? We very quickly received a formal letter from the Office Manager not apologising but confirming we were no longer their clients and they had taken steps to cancel our Wellness scheme with them and moreover we were not allowed to phone the practice due to the breakdown of mutual trust! As if the fault was ours!

Having cancelled our scheme with them, we received yesterday, as usual, a text message reminder for our two dogs monthly flea treatment! This is just one of the extreme inefficient running of the practice which inevitably prompted me to write such a long bad review to be shared with others.

Google Good Reviews #:  103

Google Reviewer Name (Good Review):  Nick Martin

Google Good Review:  Brilliant brilliant vets care for your animal as if it's their own and reasonable price too . The staff care for you and your pets

Reviews last 30 Days:  5

Bad Review Percentage:  12%

Bad Reviews Top 10:  1

IP Bad Reviews #:  0

IP Bad Reviews: 

YP Reviews #:  0

YP Bad Reviews #:  0

YP Bad Reviews: 

Keywords In Homepage:  1

Website Backlinks:  0

Website Title:  Affordable Veterinary Care | Vets in Sidcup, Welling & Eltham – Oval Pet Centre

Keyword In Title:   did not find

City In Title:  did not find

Keyword Location:  Veterinary Services Dagenham, London

Monthly Search Volume:  0

PPC Adwords Daily Budget($):  0

PPC Adwords Monthly Budget($): 0

Google Analytics:  found

Google Tag Manager:  found

FB Retargeting Pixel:  found

Display Ad Retargeting:  didn't find

 

5. DEALS AND SPECIAL OFFERS
==========================

Groupon Offer: 

Groupon Offer Title: 

Groupon Purchases: 

Groupon Offer Expiration: 

 

6. SOCIAL MEDIA ENGAGEMENT
==========================

Twitter Page URL: 

Twitter ID: 

Twitter Tweets #:  0

Twitter Followers #:  0

Twitter Likes #:  0

Facebook Page URL:  https://www.facebook.com/OvalPetCentre

FB Likes #:  1538

FB Followers #:  1590

FB Posts In Last 30 Days:  0

FB Last Posted Days Ago: 

FB Last Post Date: 

FB Last Post Text: 

FB Last Post Image: 

FB Desktop Cover URL:  https://scontent.flhr2-4.fna.fbcdn.net/v/t1.6435-9/117818610_3265436883511330_51068234782431532_n.png?stp=dst-png_s960x960&_nc_cat=108&ccb=1-7&_nc_sid=e3f864&_nc_ohc=-2gdRMuZY8UAX8wzjhM&_nc_ht=scontent.flhr2-4.fna&oh=00_AT-ZEDRWM5ZtDUeKymmUJAsk0lXJjGsCQDhg0T6nMGd1Yg&oe=62FCDF6D

SOCIAL MEDIA ACCOUNT COVER

Google+ Cover URL:  https://lh5.googleusercontent.com/p/AF1QipPL0pqpPy5aRkA4SfAMTva0xC2GJva2R_iYTKy2=w374-h615-k-no

Youtube Cover URL:  did not find

Twitter Cover URL:  did not find

YouTube URL: 

YouTube Subscribers:  0

YouTube Views:  0

YouTube Videos:  0

YouTube Video Search:  found

Google Video Search:  didn't find

Instagram URL:  https://www.instagram.com/ovalpetcentre/

Posts #:  365

Instagram Followers #:  688

Instagram ID:  @ovalpetcentre

Pinterest URL: 

Pinterest Followers #:  0

Boards #:  0

Pins #:  0

 

Disclaimer.

The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.